Just got my car!! They drilled holes in the bumper! What should I do?
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Just got my car!! They drilled holes in the bumper! What should I do?
I was wondering if you guys could give me some ideas of what I should do about this issue:
I'd told the dealership several times not to drill holes in my bumper for the front license plate bracket..... They did it anyway and now I'm pissed. I almost walked away from the deal but decided against it. Now I think I should push to get a new bumper installed. I don't think they'll like that idea but screw them! For $36k I think I should get a nice new looking bumper. What do you think?
I'd told the dealership several times not to drill holes in my bumper for the front license plate bracket..... They did it anyway and now I'm pissed. I almost walked away from the deal but decided against it. Now I think I should push to get a new bumper installed. I don't think they'll like that idea but screw them! For $36k I think I should get a nice new looking bumper. What do you think?
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I don't know if we have a choice anymore, since a front license plate in required in Texas. But good luck if you can get them to fix it. I don't want a front plate either, it ruins the look of a car!
#3
Just go ahead and order a new bumper. If you're ever in a front-end fender bender, you have an extra bumper lying around.
Also, in California, front license plates are required, but if you don't have one, the police normally won't stop you just because of that.
Also, in California, front license plates are required, but if you don't have one, the police normally won't stop you just because of that.
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I would recommend that everyone who is awaiting their car to send e-mails to the salesman, sales manager and service department manager requesting that they NOT install the front license plate frame.
Even though they are required in most states,most of these guys understand that they ruin the look of the front of the car. I've gotten written responses from my dealership guarenteeing me that one will not be installed on my Z when it arrives. While that is not fool-proof and some service department guy may whip out his drill before anyone gets to him, at least there's some ammunition to have if you need the dealership repair it.
Just a thought......
Even though they are required in most states,most of these guys understand that they ruin the look of the front of the car. I've gotten written responses from my dealership guarenteeing me that one will not be installed on my Z when it arrives. While that is not fool-proof and some service department guy may whip out his drill before anyone gets to him, at least there's some ammunition to have if you need the dealership repair it.
Just a thought......
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Did they actually drill holes all the way through the bumper, or are they the pre-drilled points identifying where the holes should be drilled? Not sure if all know that the front bumper comes from the port with two small indentations where the holes will be drilled if needed.
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I did send email to my internet sales manager about this issue but there seems to have been a lack of communications on his part (with the guys in the service area). I know he's not going to be happy when he finds out that it happened while he was off work. Especially since he promised me that it wouldn't happen.
My car arrived on Sat. and my internet sales manager was not at work that day.. However, he still should have made sure that the info. was documented on my sales order form so that everyone would know reguardless of when the car arrived.
I know they are not going to want to replace the bumper but I'll make enough of a fuss about this so that no one else will ever have to worry about the same thing happening to them. At least not at this dealership (South Point Nissan).
My car arrived on Sat. and my internet sales manager was not at work that day.. However, he still should have made sure that the info. was documented on my sales order form so that everyone would know reguardless of when the car arrived.
I know they are not going to want to replace the bumper but I'll make enough of a fuss about this so that no one else will ever have to worry about the same thing happening to them. At least not at this dealership (South Point Nissan).
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Originally posted by lee2464
Did they actually drill holes all the way through the bumper, or are they the pre-drilled points identifying where the holes should be drilled? Not sure if all know that the front bumper comes from the port with two small indentations where the holes will be drilled if needed.
Did they actually drill holes all the way through the bumper, or are they the pre-drilled points identifying where the holes should be drilled? Not sure if all know that the front bumper comes from the port with two small indentations where the holes will be drilled if needed.
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Originally posted by 6kLaunch
The bumpers have two small starter holes from the factory. As mentioned above, make sure they drilled the holes before you go off on them.
The bumpers have two small starter holes from the factory. As mentioned above, make sure they drilled the holes before you go off on them.
I just spoke with them they had the nerve to tell me that the car wouldn't have passed inspection without the front plate bracket on the car. That's BS because the car doen't even have license plates yet so what would a cop actually see? Nothing! I have another car that I've been driving for 4 years and it doen't have a front license plate but seems to have no problems passing inspection every year.
I'm not done with them on this issue just yet. They will compensate me either with free maintenance services or a new bumper.
#9
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The Law
Gotta just love how we think they are above the Law when its convenient for us. Front license plates are not optional in Texas, its a dumb law, but it is the law. If you were a dealer would you risk a violation of your state inspection licence over this? I agree YOU should ask not get the holes drilled - I did - but the dealer has to decide the risk. Talk to your dealership well B4 delivery on this type thing.
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Re: plug it
Originally posted by crawdaddy
someone posted a site that makes plugs to fill the holes. The plugs were designed for the porsche but should work for other models as well as long as the color is correct.
It may have been VQ who posted it check with him.
someone posted a site that makes plugs to fill the holes. The plugs were designed for the porsche but should work for other models as well as long as the color is correct.
It may have been VQ who posted it check with him.
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Your post woke me up. I just called me salesman to make sure no one drilled holes in my bumper. He assured me that he was looking at it on the showroom floor, and it is free of holes. He agreed to shepherd it through shipment tomorrow or Wednesday without letting anyone drill holes. I'm keeping my fingers crossed. I think I got a good dealer.
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They agreed to fix/repair my bumper...
Today I went down to the dealership and spoke with the General Sales Manager. I let him know how displeased I was with my pre-oerder due to the bumper issue. He tried to tell me that it was the law to put the bracket on all cars. He was more helpful only after I told him that people approach me with questions about the car and the service that I received during the purchase process.
He changed his tune and said that he wants me to be happy with my purchase and that he'd do whatever it takes to keep my business. He then agreed to replace my bumper if they could not have it repaired it to my satisfation. I don't think they will drill holes in anyone elses bumper from now on. Now I'm happy again
He changed his tune and said that he wants me to be happy with my purchase and that he'd do whatever it takes to keep my business. He then agreed to replace my bumper if they could not have it repaired it to my satisfation. I don't think they will drill holes in anyone elses bumper from now on. Now I'm happy again
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Hey - that is great
Met you Sunday at D&B. I had the other PPW from South Point.
Man, I am glad to hear those gents stepped up and made sure you were taken care of.
great news!
Man, I am glad to hear those gents stepped up and made sure you were taken care of.
great news!
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Cops in Ohio will bust you
I live in the land of Laser radar detectors which every local police department has in Northeast Ohio. Their favorite target for sighting the laser is the front liscense plate which is required by law. I guarantee you that if you drive by the cop without your front plate you will get puled over and if he is not in the mood he will probably tow the car if you can't put your plate on before he finishes writing you the ticket.
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Re: Hey - that is great
Originally posted by Rocket2023
Met you Sunday at D&B. I had the other PPW from South Point.
Man, I am glad to hear those gents stepped up and made sure you were taken care of.
great news!
Met you Sunday at D&B. I had the other PPW from South Point.
Man, I am glad to hear those gents stepped up and made sure you were taken care of.
great news!
I remember ya.... I'm glad that South Point did the right thing also. They were trying to side step the issue at first but they really didn't want me to be unhappy with my experience at their dealership. After I told him that I'd waited over 8 months only to be let down in the end he seemed more willing to work with me. All is well now. Look forward to meeting up with you again. You took off before I got a chance to say "see ya". I'll catch you next time.
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Re: Cops in Ohio will bust you
Originally posted by Ohio350z
I guarantee you that if you drive by the cop without your front plate you will get puled over and if he is not in the mood he will probably tow the car if you can't put your plate on before he finishes writing you the ticket.
I guarantee you that if you drive by the cop without your front plate you will get puled over and if he is not in the mood he will probably tow the car if you can't put your plate on before he finishes writing you the ticket.