It's not just a rogue dealer...I called Nissan directly and they denied a problem with the '04's altogether. If they had supported me, the dealer would have fixed the problem, but they were no help at all.

 

I now have the tire feathering happening to my Z. It’s not so bad and load yet, but based on what I have been reading online, I thought I should contact the dealer. I have 18.7K on it and spoke to the dealer. He told me that the TSB for the 03 models don't apply to the 04 models. Having 18.7K miles on it takes out of standard warrantee for alignment and tires. The service consultant at the dealer told me to call Nissan USA.

I called 1-800-nissan-1 and spoke to a rep. she gave me a file number and her contact extension and asked me to obtain a diagnosis from the dealer.

Once I have the diagnosis I am to call her then she will pass me on to a tech. She told me the tech and the dealer will talk and I should have my issue resolved... Hmmmmm lets see what happens... I bring my car in for the diagnosis on Friday...

 

Why don't you just call Nissan Customer Service? You need to be persistant. As a last resort, hire an attorney to write a simple letter. Tell the dealer that not only will they need to provide you with tires, but that they will have to cover your legal costs. The mere cost of them to use their own attorney, NO MATTER WHO is in the right will be more than the cost of simply replacing the tires. This is a known problem and you shouldn't have to pay from your pocket.

 

Already done. Nissan canada don't want to do anything for the cas. They said it's my own problem. I changed dealer also to see if they can do it something and nothing. Btw, I'm with winter tire now, so I will wait at spring to **** again nissan. You buy the most expensive car and you get the shitty service.

And you know what, if I bought my tire at the dealer (what I will never do because they are so expensive and bastard) they CAN'T warranty to me that the feathering problem won't append again. ****, what's the big deal with that?

Anyway...If someone have TSB for Canada, will be great.

 

2004 Roadster - feathering and roar showed up at 8800 miles, so I took it to the dealer with 9100 on it.

I had the 2003 TSB and other documentation in hand, and the service manager didn't offer any lame excuses. So he did "step one" - cross swapped the front tires and remounted them. I told him that based on experiences gleaned from the major users' groups (this one, mostly), he could expect to see me asking for new tires in about another thousand miles or less when the roar/feathering reappears.

Not very satisfying, but at least he didn't take the denial route. It was pretty obvious that they've been instructed to admit nothing regarding the 2004's and protract the process - presumably through the tire warranty period.

More to follow . . . .

__________________
E.F. Va Beach
Touring Roadster
Black/Black
18's
Veilside V1 front lip

 

I'm getting new front tires and an alignment done to the my Z. However, the tires are on back order... ( At least the dealer did not give me hard time. I dropped the car off and told the service rep that I need a diagnosis as instructed by Nissan. Two hours later the service rep told me that he just ordered me two new front tires at no charge!

I have to wait until the tires come in, but I'm happy...!

Performance Nissian in Duarte CA is the best...!

 

I have an 04 roadster and my front tires were replaced at 12,000 miles and were feathering again at 16,000 miles. I have also had recurrent problems with rear tire wear. I am on my third set of rear tires at 20,000 miles. anyone else having alignment problems causing excessive rear tire wear?

 

Do you guys with feathering have the 17 inch or 18 inch rims? Is the feathering seen most with the 17 inch rims?

 

I have 18" rims, and as mentioned before, I've had the feathering problem.

For all of the recent posts, I repeat what I wrote in another thread:

At 9500 miles my Roadster developed the infamous roaring. At the same time a seam in the back of my top started to open up. When I say "open up," I do not mean all the way through to the inside, I simply mean that a 3" section of a seam was coming apart. It was barely visible, but not a good sign.

I took my Roadster into my local Nissan dealer. It was not the dealer I purchased it from. That, I might add, was due to the fact that it is a small dealer and was unable to get the specific model I wanted...much to my chagrin. I perfer supporting local businesses. Particular in a small community like mine.

Nonetheless, I simply told them my problems and asked them to check it over and get back with me. A few hours later they called to tell me they were going to order a new top, along with a new set of tires. A few days later I had the new top, along with new tires and a front-end alignment. NO HASSLES WHATSOEVER! And that is the most important part. All of you that have experienced similar problems should not be running into any hassles.

 

I have 17 inch rims.

 

18inchs and nissan canada still don't want to help me.

 

At around 10K They Dealer Replaced my Front Tires Too and Adjusted the Alignment. Much Better Now.

 

I have 17 inch wheels

 

I didn't think my tires were feathering but a friend who last rode my Z months ago and who had no prior knowledge of tire feathering made a comment about the "roar when breaking". So I guess I'll be visiting my service department soon. (Presently at 10.7k miles, BTW).

 

I Found the feathering issue on All my original tires (inside wear) when my wheels were pulled off (at a trusted local shop - while I observed at my car) to replace them with new BBS type (04.5 ZR) at 9,252 miles. I had Just had the car in at a Nissan Passport DEALER for '7500' mile service at 9,162 0n 1/6/05 and they told me all was "Good" with my ZR (I specifically asked the service manager on 1/6/05 at dealership about the feathering issue on 04's before ordering my new rims and larger size tires the very next day on 1/7/05 - he claimed it does Not exist on the 04 Z's). Yeah Right!

Talked to a different dealer 1/12/05 in Waldorf MD about this whole issue for quite awhile via phone, after reviewing SB #04043 (03 SB) & SB #04054 on Nissan site. Will be pursuing this matter with them in person later on. For those of you that are not aware, one free 4 wheel alignment is available at <12000 miles at a Nissan dealership.

Will get into details and my results later on when I get an OP to get both my car (with new rims/tires on - which I am NOT taking off for the alignment) and my factory 18" rims with the original tires over to them (hope to get some compensation on original tires - we will see...).

Will be awhile before I can do that...which they know...

FYI - Going forward from that point, Bet I will be getting my car aligned every 5000 miles (at local shop), unless they actually FIX something regarding this issue! - Doubtful!

 

My Roadster started developing a loud roaring noise under braking around 9000 miles, I put in for a service at 10000 and told them about the roar + the slight pulling to the right. When I picked up the car the said the roar was usual when the tires are worn in and that it wasnt pulling to the right. They checked the car on the alignment machine and said everything was fine (this is the second time they have done it).
So I reckon they were trying to pull the wool over my eyes. I have checked the tires and they doesnt appear to be any feathering. Does any else have the 'roaring' problem under braking ?

 

The Dealer put new front tires on my roadster today at 10,630 miles after having swapped them at 9,100 when the roaring became pretty loud (see earlier post on this thread).

They are GREAT guys - Hall Nissan, Chesapeake VA - the service department stepped up to the issue in a very straightforward way. It's a pity to hear about some of the jerk dealers out there who are treating their customers like crap.

svienb - if your roadster is roaring and pulling to the right, it is absolutely NOT "usual", and you first hear the feathering problem under braking long before you see it on the tire. It's not obvious until you closely run your fingers the opposite direction over the inside tread.

Hang tough, go back to the dealership with the Technical Service Bulletin in your hand (yeah, it's for 2003 - so what, it's the same problem) and threads like this one. Let them know you are an informed member of a focused community of owners who share information and widely publicize treatment like you're getting. Then call Nissan and get a case number for future documentation if any legal actions or recalls come down the road.

 

Well...look like USA nissan give better service then Canada nissan. I call about a week ago and they always check by serial number and they always told me I don't have any problem. But when I show my tire, they said it's my fault and bad alignment.

BTW, for me it's my last purchase of a nissan. I'm sure kia canada give better service.

Long life to any other brand except nissan "Canada" because border line they look really cool.

 

2004 Roadster here with the same feathering/cupping issue. My results with 1-800-NISSAN1 have been so bad I told them they have ruined brand loyality for me (I have owned nothing but Nissan my whole life) and I want to unload my Z. But I do agree with you, we all need to call and let them know that we '04's do have the same issue. 1-800-NISSAN1 will tell you the '03's had a problem due to the way they were shipped so your '04 isn't covered unless you catch the problem before 12,500 miles. They will also tell you that they don't hear about the tire issue from '04 owners... more BS!!!

 

I have an 04 roadster with about 9500 miles on it. I replaced the stock rims and tires with 19" rims and 35 and 45 series tires as soon as I got in last may. I also lowered it about 1". I notice the feathering problem recently. Would the dealership replace the after market tires? Please help!