Waiting on AI parts? Chime in here.
#1
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Waiting on AI parts? Chime in here.
Okay, the other thread is a large soap opera. Keep opinions to yourself. Just list experiences and whether you received your product or not.
I AM NOT PROMOTING OR DEGRADING AI.
Just list your information so we can see what's going on with everyone.
Product: Full Amuse kit, painted PPW, with black fins
Location: Hawaii
ETA: No idea
Paid: In full - December 18, 2009 - American Express directly
Quality of Product on Arrival: Nothing received
Charge Back Filed: Feb 15, 2010 with AMEX
Expected Refund: Approximately May 17, 2010
Status: The run around. No solid information yet, but Cris has been keeping in contact with me. New paypal address is now joguo1010@gmail.com
Thank you
**EDIT**
Finally...
More here: https://my350z.com/forum/8258289-post44.html
I AM NOT PROMOTING OR DEGRADING AI.
Just list your information so we can see what's going on with everyone.
Product: Full Amuse kit, painted PPW, with black fins
Location: Hawaii
ETA: No idea
Paid: In full - December 18, 2009 - American Express directly
Quality of Product on Arrival: Nothing received
Charge Back Filed: Feb 15, 2010 with AMEX
Expected Refund: Approximately May 17, 2010
Status: The run around. No solid information yet, but Cris has been keeping in contact with me. New paypal address is now joguo1010@gmail.com
Thank you
**EDIT**
Finally...
More here: https://my350z.com/forum/8258289-post44.html
Last edited by l8r; 03-30-2010 at 01:13 PM.
#2
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iTrader: (16)
Product: nismo v2 front, ings n spec sides and rear, painted and shipped
Location: WA state
ETA: No idea - GAVE UP
Paid: In full - December 31st, 2009 - paypal through my CC / visa
Quality of Product on Arrival: Nothing received
Charge Back Filed: Feb 11th 2010
Expected Refund: Got it today
status: run around week after week, caught them blatantly lying saying half of my kit is already ready and painted located at DTM autobody. confirmed with DTM this is not the case. refund issues ensued but eventually resolved. will not be continuing my order with them.
Location: WA state
ETA: No idea - GAVE UP
Paid: In full - December 31st, 2009 - paypal through my CC / visa
Quality of Product on Arrival: Nothing received
Charge Back Filed: Feb 11th 2010
Expected Refund: Got it today
status: run around week after week, caught them blatantly lying saying half of my kit is already ready and painted located at DTM autobody. confirmed with DTM this is not the case. refund issues ensued but eventually resolved. will not be continuing my order with them.
#3
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Join Date: Jan 2007
Location: Bensenville, IL
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Product: nismo sideskirts painted silver alloy
Location: IL
ETA: was told about 4 times item is shipped
Paid: 12/19/09
Quality of product on arrival: nothing recieved
Charge back filed: Feb 17th 2010
Expcted refund: still waiting
Status: Have been given the same run around as other members, was told 4 times that item was shipped with nothing to show for it. Waiting on charge back to come through.
Location: IL
ETA: was told about 4 times item is shipped
Paid: 12/19/09
Quality of product on arrival: nothing recieved
Charge back filed: Feb 17th 2010
Expcted refund: still waiting
Status: Have been given the same run around as other members, was told 4 times that item was shipped with nothing to show for it. Waiting on charge back to come through.
#4
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Join Date: Jul 2007
Location: gainesville, fl
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Product: Veilside style CF lip - TS style rear diffuser
Location: Fl
ETA: 3 weeks after order, order never came.
Paid: 01/14/2010
Quality of product on arrival: nothing received
Charge back filed: 02/14/2010
Expected refund: Got refused twice by Eric at AI's bank, hopefully paypal comes through and I'll get it March 2nd.
Status: Spoke to Cris a couple times, got told wrapping carbon isn't magic. Just waiting on paypal to refund my $...
Location: Fl
ETA: 3 weeks after order, order never came.
Paid: 01/14/2010
Quality of product on arrival: nothing received
Charge back filed: 02/14/2010
Expected refund: Got refused twice by Eric at AI's bank, hopefully paypal comes through and I'll get it March 2nd.
Status: Spoke to Cris a couple times, got told wrapping carbon isn't magic. Just waiting on paypal to refund my $...
#5
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Join Date: Mar 2009
Location: South Ozone Park, NY
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Product: carbon fiber roof with B-Pillars
Location: NY
ETA: never got a reply stating whether my payment was received or when I can expect the product (I knew it was a pre-order, I just wanted to get a time estimate)
Paid: 01/14/10
Quality of product on arrival: nothing recieved
Charge back filed: Feb 16th 2010
Expcted refund: still waiting. Paypal said i should have it on the 6th of March.
Status: I never once received a reply from AI saying they received my payment. Which was highly unprofessional. Try contacting them several times but I never got a reply.
Location: NY
ETA: never got a reply stating whether my payment was received or when I can expect the product (I knew it was a pre-order, I just wanted to get a time estimate)
Paid: 01/14/10
Quality of product on arrival: nothing recieved
Charge back filed: Feb 16th 2010
Expcted refund: still waiting. Paypal said i should have it on the 6th of March.
Status: I never once received a reply from AI saying they received my payment. Which was highly unprofessional. Try contacting them several times but I never got a reply.
#6
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Join Date: Sep 2002
Location: Tampa FL
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Product: Nismo V2 w/ CF lip
Location: Florida
ETA: No idea
Paid: In full - Jan 15th 2010 - paypal as a gift grrr
Quality of Product on Arrival: Nothing received
Charge Back Filed: Paypal wont let you chargeback a gift
Expected Refund: none
I goofed this up all on my own by listening to Eric and sending my payment as a gift to avoid fees thought i was helping didn't realize i was shooting my self in the foot by doing so. I also forgot to switch payment from checking to my charge card as i had sent money to family the day before. So no credit card help either..sigh
As far as communication its spotty at best. Ive been told numerous lies already and when you do get ahold of them its as if your talking to a machine as they have no idea what your order is or who you are they just give blanket statements such as orders are going out blah blah.
Location: Florida
ETA: No idea
Paid: In full - Jan 15th 2010 - paypal as a gift grrr
Quality of Product on Arrival: Nothing received
Charge Back Filed: Paypal wont let you chargeback a gift
Expected Refund: none
I goofed this up all on my own by listening to Eric and sending my payment as a gift to avoid fees thought i was helping didn't realize i was shooting my self in the foot by doing so. I also forgot to switch payment from checking to my charge card as i had sent money to family the day before. So no credit card help either..sigh
As far as communication its spotty at best. Ive been told numerous lies already and when you do get ahold of them its as if your talking to a machine as they have no idea what your order is or who you are they just give blanket statements such as orders are going out blah blah.
#7
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Join Date: Oct 2006
Location: Kuwait
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Product: Nismo V2 CF canards and Nismo ends
Location: Houston, TX
ETA: No one ever answered my emails nor PMs
Paid: 01/30/2010
Quality of product on arrival: nothing recieved
Charge back filed: Feb 21st 2010
Expcted refund: still waiting
Status: Waiting on charge back to come through.
Location: Houston, TX
ETA: No one ever answered my emails nor PMs
Paid: 01/30/2010
Quality of product on arrival: nothing recieved
Charge back filed: Feb 21st 2010
Expcted refund: still waiting
Status: Waiting on charge back to come through.
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#12
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Location: Honolulu, HI
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Update: Got photos of my kit painted sent to me. The kit wasn't painted as I asked (two-toned black fins). I will need to contact Cris tomorrow. Also, no word from AMEX yet.
#15
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Location: usa
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Product: Superleggera Bodykit (replica)
Location: NY
Paid: 11/21/09
Shipped: 12/04/09
Arrived: 12/10/09
Quality of product on arrival: excellent
Status: Took several calls to confirm tracking info. Once shipped the kit was received in four (4) business days.
Location: NY
Paid: 11/21/09
Shipped: 12/04/09
Arrived: 12/10/09
Quality of product on arrival: excellent
Status: Took several calls to confirm tracking info. Once shipped the kit was received in four (4) business days.
#16
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Thanks for your input everybody. Good to get insight from others.
@xzotklr - Glad everything worked out
@Tomci08 - I just hope he isn't taking photos of other people's kits and saying it's mine
Well Cris said they will repaint the front with matte black fins and vents. And the thread goes marching on and on...
@xzotklr - Glad everything worked out
@Tomci08 - I just hope he isn't taking photos of other people's kits and saying it's mine
Well Cris said they will repaint the front with matte black fins and vents. And the thread goes marching on and on...
#19
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iTrader: (118)
My experiences as follows
I AM NOT PROMOTING OR DEGRADING AI
Just listing my info
Product: Asuka Carbon Fiber Roof, Asuka Carbon Fiber Pillars, Asuka Carbon Fiber Hatch
Location: Texas
ETA: Received
Paid: In full
Quality of Product on Arrival: Perfect Roof, Perfect Pillars, Little Chip on Hatch
Charge Back Filed: N/A
Expected Refund: N/A
Status: All on my car/Installed by me
I AM NOT PROMOTING OR DEGRADING AI
Just listing my info
Product: Asuka Carbon Fiber Roof, Asuka Carbon Fiber Pillars, Asuka Carbon Fiber Hatch
Location: Texas
ETA: Received
Paid: In full
Quality of Product on Arrival: Perfect Roof, Perfect Pillars, Little Chip on Hatch
Charge Back Filed: N/A
Expected Refund: N/A
Status: All on my car/Installed by me
Last edited by Jay'Z; 03-02-2010 at 02:54 PM.