Any Z lovers with a law degree that can point us in the right direction? The Bose sound system on the Touring model is a "rip-off" and some of us would like our money back.
How can we best go about doing this and would you be interested in leading the way?

Advice appreciated

Regards,
Grogs

 

Your attitude reflects what’s wrong w/ this country’s legal system. Get over it, the Bose system sucks, but there’s nothing wrong w/ it that would merit a lawsuit. You had a chance to listen to it before you accepted delivery, and I’m sure it doesn’t deteriorate over time.

All you’d be doing is driving up costs for everyone…the lawyers seem to be the big winners in these petty lawsuits.

 

I did not get to listen to the Bose in the Z when I ordered it...........It was not out......I trusted Nissan.........and they got paid........People in this country sue Burgerking cause there son is 400Lbs and they want $$$$$$$$, parents sue hospitals because because their kid got circumsized and they want $$$$$$$.

We do have consumer rights........all I want is a sound system in my car that doesnt suck...........to listen to my live dead cds...and enjoy my car..............beacause I paid for it.....yes consumers have rights.....unless you are a commie?

kiss my as*.........

 

I agree with Chirs S. Too many sue happy people. Sue this, sue that. People dont want to take accountability any more. Eat a big mac and get fat...sue them.

Nissan is already trying to fix the bose with a new amp. Take it in and let them try to fix it before you sue them. Nissan will be the ultimate winner and they will jack up prices to cover their costs.

 

From what I understand you do not have to take possession of the car even if you preorder. Now I know that when you go in to see a car you haven't seen before some stuff gets overlooked. I always forget to look for the cubby hole when I'm out searching for the perfect Z. However, I did hear the Bose in two tourings now and they weren't nearly as bad as people have been saying.

Secondly, Nissan is working with it's dealerships to see what can be done. They are already offering an AMP upgrade that is supposed to help in some ways.

Contact NNA on your own and start working with them. The lawsuit would be quite frivilous if you ask me and *could* drive up the costs for other Zs depending on what would happen. However you'd be going up against a multi-billion dollar company which isn't easy for the little guy.

 

Hey, uh, i think the following link is perfect for ya:
https://my350z.com/forum/showthread....threadid=13004

 

I don't think that Nissan honestly was trying to mislead anyone. The problem has been corrected on newer cars. Hasn't Nissan been offering to fix the problem in cars that have been sold?

Also, I think many might argue that you had the option to sit in the car and listen to the stereo. If you neglected to or didn't notice the problem, that is your own fault. This isn't like a leaky gas line or something stealthy---this was something you could have found out by putting the key in the ignition and turning on the radio.

Caveat Emptor-- let the buyer beware.

 

You order a car sight unseen. This is a risky way to buy any product. Did you not listen to the stereo when you picked up the car? If you didn't like the stereo at time of delivery, you should not have accepted the car!!! Since you hav ethe acr, you obviously accepted the car as delivered. I you don't like the stereo, stop whining, rip it out and replace it.

Now if the stereo is broken and Nissan is not fixing it, then you might have a course of legal action. This wouldn't fall under a class action, but rather more like a defective product suit. However, it sounds like Nissan is in fact addressing the bose issue, so again you don't have much of an issue there.

I get so tired of people that want to sue when THEY refuse to take responsibility for their bad decisions. The burger king example above is perfect. We didn't teach our son how to eat properly. We were stupid enought to think that burgers were healthy, and can't be bothered learning anything about nutrition, so it must be Burger King's fault. Give me a break! If you accepted the car at delivery, you either listened to the Bose and weren't put off enough to back out of the deal, or you didn't listen to the bose at all. Either way you have no one to blame but yourself. Own it and deal with it

 

Unfortunately when sitting in a showroom listening to the Bose system you will not hear the problem everyone is complaining about. The Audio Pilot is the source of the problem and it won’t “kick in” until you underway and it is activated by the road noise.

I had my amp replaced and now I don’t have the booming bass any longer because I don’t have any bass at all.

I am hoping to resolve the problem with the dealer by taking a CD there and comparing two different Bose systems (mine and a new Z with the supposed correction) and listening to the same song. Hopefully that will point out to them that the first amp replacement will didn’t work

 

Would you like some cheese w/ your whine?

 

Hey

No disrespect intended..I have a Touring as well and despise the system..but in all honesty I seriously doubt you have a shot at remediation on this. At the end of the day I think we will all be in the same boat. Live with it or replace it.

Do I feel ripped off? Sort of, probably more disappointed than anything else. Does the stereo work? Yes. Is it even close to being great? No. Did they misrepresent the system? No, I don't think so. It just happens to be far less than expectations. Bottom line - no case. Only the ability to spread the fact that the BOSE system sucks and how Nissan dropped the ball on quality or picking the right vendor to supply the stereo.


Leaving in 10 minutes to go check out some new systems.

 

I will be checking out systems too...I am probably being an idiot but if there are any other idiots out there, I will let you know cause I am taking a shot........I was at my dealership and he would not let anyone test drive the car. how can you evaluate a sound system if you can not test it live? or for that fact .the itself........boy things have changed..........I bought my car without seeing it...............Am I disappointed?....only with the sound.....not nitpicking about leaks, streaks doors all smeared up/////compartment lids..only sound quality.........I have been fighting with these guys because they tried to charge me over MSRP..I have been fighting because i could not get my other deposit backNever wanted to go through this crap.

 

I was elated when Nissan said they would fix this.. but get this... it's a remanufactured amp!! That means they didn't tweak anything to make sure it gave us what we deserve.... they simpley found another component that would provide a mediocre sound and get rid of the horrible bass problem.

 

PS ........If I did not take the car............Nissan takes my deposit......ya thunk.....hmmmmmmmmm a fix for the Bose?....... I did not make that up geniuses........there IS a problem wise guys...Sue happy..........no...........just want sound that doesnt sound like garbage....not looking to make cash ...for Chis you wise as* I have some cheese right here for you.

If the Bose posts don't apply to you, do not read, go back and watch Springer.

To tell you the truth I waited so long for the car and had so many problems, when I got the car I just jumped in it an drove off......did not really use the magnifying glass....if I paid closer attention I would have still taken the car and all.......but that doesnt mean if the car has problems live with it..........thats is why the TSB was issued on this model.

You guys sound like Nissan salesman........lol

Later

(but thanx for the opinion, this is still a free counrty .......isnt it?)

I will let you know what sound system I install for my son............yeah I might be wrong and forget about it but I couldn't live with it.
I better not see you guys complaining about you compartment lids dont close.........lol

Thanx I am know a quiet member

 

I got my amp replaced this morning. Bass seems to be working okay ... Too much bass for me at setting of +2 okay at setting of zero. Also Audio Pilot still seems to work.

I would prefer more treble and directionality from the tweeters but I have not had a chance to adjust it. However, with with only treble and base control I do not think I can adjust to my taste.

Service manager just got his 350Z with new amp, he agree that the new amp is a lot better than the original amp (he has heard several).

I am not a audiophile but if you can demonstrate no bass response or that the Audio Pilot is not working ... give 'em another chance to fix it. Request a new amp and not a reworked one. Your present amp may not have been reworked correctly.

Most states give dealers three attempts to fix problem before other legal recourse is available ... unless the dealer flat out refuses to fix problem. If you decide to persue legal action you'll need documentation that you present the car for service of the problem, generally the work order.... even if the work order states "no worked done" etc.

From my experience I may not be buying new cars from Nissan and the survey form from JD Powers will reflect my difficulties with the experience.

 

You mention too much bass at +2... is that when you are underway or parked?

I plan to let them try as many times as it takes to get it corrected. The problem the service manager was explaining to me was that if they return this (replacement) amp and it's okay then they will be charged for the second replacement amp. They don't want to bear the expense if they can help it. I understand all of this but I just want the system to sound as good as it can. Maybe it already does for all I know.

 

Nissan doesn't take your deposit. The dealer does. I wouldn't buy a car from a dealer that asked for a non-refundable deposit or wouldn't let me take a test drive.

My dealer will give me a full refund for any reason and requires I test drive the car.

 

Bottom line of this whole thing is Capitalism in action...

(I have the enthusiast with a totally adequate base stereo, but follow with me here)

BOSE has a reputation. They make "premium" sound systems from the factory. We all know that a few hundred bucks at any car audio shop would be better, but nonetheless, thats what they do.

NISSAN chose BOSE to represent their flagship sports car with a "premium" sound system.

BOSE built a shoddy system, and NISSAN is probably looking at what happend as a check in the BOSE negative column on their cost books... They don't want their techs wasting their time on freebie stereo fixes, they want them charging $80 an hour working on other cars.

Moral of the story, make sure everyone you talk to knows that you were tremendously disappointed in your latest experience with BOSE. . . 1 good customer is a repeat customer. 1 bad customer experience can yeild up to 10 missed customer experiences (this is all from some sales handbook somewhere in my room)...

BOSE sucks, they always have, they always will, make sure to tell all your friends and maybe someday we can get Mark Levinson doing all our "premium" soundsystems. Until then, well, I gotta leave the quotes up there...

 

I had to because mine was preodered 10% = 4,000........I would have lost it to the Dealer........ correct ,,,,,,not Nissan........u r correct,,,,,,,, ........Can I justifying going out and uprading my system beacuse I could have lost my deposit if I didnt take ownership of the car because of the BAD Bose?

 

I guess you fail to understand that you entered into a bad contract. No one forced you into ordering from this dealer. It is your own fault you signed a non-refundable contract. Don't blame Nissan, Bose, or even the dealer.

Nissan probably isn't too happy about how things with Bose have gone either. What else can they do? They've fixed the problem. If you would have listened to it first you could have deemed that it wasn't worth it. They didn't advertise it as "the best stereo ever made." They called it Premium. So what? What does that mean? Who determines that? So I guess you can sue them over symantics of what premium means. But in the end-- YOU are still the guy with the non-refundable contract that took delivery as is.