Notices
Audio & Video 350Z Mobile entertainment and other electronics

For everyone complaining about the Bose system...

Thread Tools
 
Search this Thread
 
Old Dec 9, 2002 | 06:37 PM
  #21  
Pooh2002's Avatar
Pooh2002
Charter Member #30
 
Joined: May 2002
Posts: 366
Likes: 0
From: Belmont, CA
Default

Cars delivered after November 10 have the new amp. They do not have the volume fluctuation problem described by drivers of the early Touring models. The new systems are adequate. The base and treble controls don't seem to work on mine and on several others reported on this site. The sound isn't as clear and precise as that from my 3.2TL Bose system, but it's OK.

Do not reject the car because of the Bose system!!! All of this is very minor compared to how great the overall car is.
Reply
Old Dec 10, 2002 | 05:52 AM
  #22  
MustGoFastR's Avatar
MustGoFastR
Thread Starter
Registered User
iTrader: (13)
 
Joined: Oct 2002
Posts: 4,797
Likes: 1
From: San Diego
Default

Originally posted by Pooh2002
Cars delivered after November 10 have the new amp. They do not have the volume fluctuation problem described by drivers of the early Touring models. The new systems are adequate. The base and treble controls don't seem to work on mine and on several others reported on this site. The sound isn't as clear and precise as that from my 3.2TL Bose system, but it's OK.

Do not reject the car because of the Bose system!!! All of this is very minor compared to how great the overall car is.
It's good to know that the newer cars have the fix, but I guess they apparently have the trebble and bass adjustment problem? I guess that would make these cars inclusive in any future fix that comes out. If you haven't seen it yet, I encourage everyone to see this post: https://my350z.com/forum/showthread....hreadid=13395, call nissan and let them know, as suggested. Can't hurt.

As for passing on the car just because of the Bose; I wouldn't do that. There are some other concerns though, such as the quality of the ride (I know it's a sports car, but I still think it might have some issues), tire wear problems, and how I generally feel at the time it comes in. It was a tough choice between the BMW and the Z. If the Z doesn't feel "just right" to me when mine arrives, I will promptly ask for my deposit back and waltz right next door to the BMW Dealership. I have a feeling I'll be getting the Z though.

Last edited by MustGoFastR; Dec 10, 2002 at 06:24 AM.
Reply
Old Dec 10, 2002 | 06:12 AM
  #23  
tbob's Avatar
tbob
Registered User
 
Joined: Nov 2002
Posts: 60
Likes: 0
From: Oklahoma City, OK
Default

My car was delivered to the dealership and I picked it up on November 15. It has the problem and is within the VIN range for the TSB. It is slighty over 200 numbers below the end of the TSB VIN range.
Reply
Old Dec 10, 2002 | 01:24 PM
  #24  
Pooh2002's Avatar
Pooh2002
Charter Member #30
 
Joined: May 2002
Posts: 366
Likes: 0
From: Belmont, CA
Default

MustGoFastR,

You hit the nail on the head. Take a test drive. Make sure you get drive it on a stretch of concrete freeway that has regular bumps or is known to cause cars to bounce. If the car is for you, you'll know within minutes.

I didn't notice your address before starting this post. Check out all the threads on winter handling if you will drive it much in snow. Could pose a real problem.
Reply
Old Dec 10, 2002 | 01:37 PM
  #25  
Boomer's Avatar
Boomer
 
Joined: Jun 2002
Posts: 2,399
Likes: 0
Default Re: For everyone complaining about the Bose system...

Originally posted by MustGoFastR
OK, I know this is probably just going to end up as new thread for people to beat up on this system, but I just have to get this off my chest. Stop the madness! First off, this is not related to the amp fix issue; that was a genuine concern and has been addressed. This is for eveyone complaining about the sound and quality of the system and what the issues really are with it.

Let's start with the "I got ripped off; this is supposed to be a premium sound system!" complaint. BULL. Do you know how many cars come with a bose system? You can get it in a GMC truck, for cying out loud! This is not a finely tailored premium audio system; it's simply an upgrade to the stock system, so get over it. It's not like you paid out the *** for the thing; the difference in price between the Performance and the Touring is not that much; when you take into account all the other upgrades, (leather, power seats, heated, seats, heated mirrors, etc.) the Bose upgrade probably isn't a real big part of the price difference.

I agree with you and I still haven't had my amp replaced yet because it isn't that important to me. The Z's sounds of power are keeping me entertained, not the sound system; and the cd player sounds fine, its the radio that is poor and I don't listen to the radio much in any of my cars.

Bose has always had a slightly different, yet distinctive sound and way that they do things with all of their speaker systems. People gennerally either love it or hate it. I'm not even sure how much Bose is actually involved in the development of the automotive systems anymore. Obviously, with a Clarion amp, it's not a completely in-house system. If you were expecting a high-end stereo and are dissapointed, well, thats what happens when you don't check something out thouroughly before you buy it. You can always go aftermarket.

Now, for everyone complaining about the "muddy" sounding rear speakers: This is normal for a component speaker system! Sure if you mess with the fader or stick your ear up against it, it's going to be noticable, but this is not how the system is designed to be listened to. The system is composed of two tweeters (upper doors), two mid-ranges (lower doors), two mid-bass (behind seats), and the sub-woofer (behind driver's seat). The system operates through a crossover that routes the appropriate frequency ranges to the correct speakers; all speakers do not receive and produce all of the sound like a normal car stereo. Therefore, if you listen closely to any one speaker, or do not have them balanced, it will not sound right. Mid-bass is "muddy" by nature, this is why the rear speakers sound like this. Hi-Fi home speaker systems work the same way. For example, I have Infinity IL60s for the main speakers in my home theater. They are a four-way design, consisting of a tweeter, mid-range, mid-bass, and 12" sub with dedicated 500Watt amp in each enclosure, all run through a crossover network like the Bose system in the Z. From a normal listening position, they sound great, but if you put your ear up to any of the individual speakers, you hear more of that particular range of the sound and it does not sound right. The difference is that in home speakers, each component seaker is located close to the others; in the Z, or any other auto component system, they are spread out throughout the cabin, therefore it is easier to notice the sound of one speaker over the others if the system is not balanced properly by design and through the fader.

So, does the system have issues? Perhaps, but get it straight before going and getting into an uproar about it. All the pissing, moaning, bitching and complaining in the world won't get you anywhere unless you know what to complain about and can rationally present it in such a way as to get nissan to recognize and identify the issue.

If anything, I think what is causing any problems in the sound quality of the system is the Audiopilot noise compensating system in conjunction with the general lack of sound insulation in the car. Others have posted marked improvements in the sound quality by adding sound insulation. This is something you can do yourself. Nissan left it out to save weight; this is a sports car, after all. The folly on Nissan's (or Bose's) part was to incorporate the Audiopilot into the system at all and not include an off switch for it. The imbalance and general poor sound quality people are complaining about is due to the way the Audiopilot system works. It does not simply raise and lower the overall volume in relation to ambient noise levels, it raises the volume of particular frequency ranges to certain speakers. For example, if there is a high amount of, say, wind noise, the system will boost the frequencies that correspond to that noise, probably the mid-range. If there is a lot of low frequency road noise, the mid-bass and/or bass wil be boosted. What this ends up doing is unbalancing the sound that you hear. If a particular frequency range is boosted while the others are not, it won't sound right.

What is the solution? If it were able to be proven that this is the issue, I doubt there is much Nissan or Bose could do about it short of designing a new head unit or providing a fix to defeat the Audiopilot system altogether. I'm not sure if it will work, but the service manual does provide instructions for the removal of the system's microphone. Disconecting it may defeat the system. Otherwise, the mic is located in the underside of te steering column. One could get in there and muffle it somehow; I think this has been tried with some success.

OK, I feel better now. I'm not here to start a fight or rip on anyone in particular, so be nice. I am not afiliated with Bose or Nissan in any way and do not claim to be a know it all expert. This is just my two cents, so take it or leave it.
Reply
Old Dec 10, 2002 | 01:42 PM
  #26  
Boomer's Avatar
Boomer
 
Joined: Jun 2002
Posts: 2,399
Likes: 0
Default

Originally posted by MustGoFastR
By all means, do what you think is best for you and what will make you happy with the car.

And Dude, that avatar is creeping me out!
The avatar is from the movie"Killer Klowns from Outer Space". Its a comedy/satire and has become a popular cult movie. Rent it some time, its great for a laugh if youare in the mood for something silly, but clever.
Reply
Old Dec 10, 2002 | 01:52 PM
  #27  
Boomer's Avatar
Boomer
 
Joined: Jun 2002
Posts: 2,399
Likes: 0
Default Re: Re: For everyone complaining about the Bose system...

Originally posted by Boomer
IGNORE THIS POST, I TRIED TO DELETE IT WITHOUT SUCCESS.
Reply
Old Dec 10, 2002 | 02:01 PM
  #28  
MustGoFastR's Avatar
MustGoFastR
Thread Starter
Registered User
iTrader: (13)
 
Joined: Oct 2002
Posts: 4,797
Likes: 1
From: San Diego
Default

Originally posted by Pooh2002
MustGoFastR,

You hit the nail on the head. Take a test drive. Make sure you get drive it on a stretch of concrete freeway that has regular bumps or is known to cause cars to bounce. If the car is for you, you'll know within minutes.

I didn't notice your address before starting this post. Check out all the threads on winter handling if you will drive it much in snow. Could pose a real problem.
I test drove a Touring 6mt and auto before I ordered. It was a rush, but pretty bumpy. I didn't even turn on the stereo; having too much fun listening to the engine and exhaust. I'm used to a harsh ride in my Honda, so I can probably live with it in the Z, especially since everything else about the car is so great. We'll just have to see how I fel when it comes in- four months after the order. I live in TX, moving to San Diego in a couple years. Snow will never be an issue.
Reply
Old Dec 11, 2002 | 03:49 AM
  #29  
grogsnorf's Avatar
grogsnorf
Registered User
 
Joined: Oct 2002
Posts: 133
Likes: 0
From: North Jersey
Default

Boomer............Glad to hear your entertaining yourself........Do you have kids that insist on listening to the FM Radio while you are driving?????.........if not.........you can borrow my kids.........I will also lend you my ear plugs....................
Reply
Old Dec 11, 2002 | 11:33 AM
  #30  
tbob's Avatar
tbob
Registered User
 
Joined: Nov 2002
Posts: 60
Likes: 0
From: Oklahoma City, OK
Default Bose responds

For everyone saying that those of us having problems with the Bose system are crazy or whining about nothing here is a copy of the response I just got from Bose regarding the problem:


Hello Robert,

I am sorry to hear that you are disappointed with the Bose Music System in your 2003 Nissan 350Z. We are aware of a performance anomaly and we are investigating the matter with Nissan Motor Corporation at this time. We suggest that you call the Nissan Consumer Affairs Department so that a case can be opened on your behalf, and Nissan will contact you immediately upon this matter being resolved.

We sincerely apologize of any inconvenience this situation may have caused.

Thank you for choosing Bose Corporation.

Patty Bolack
Consumer Relations Division
-----------------------------------------------------
Bose Corporation - Contact Information

US Telephone: (800)231-2673
International Tel: (508)766-6699
Fax Number: (508)879-2043
Email: http://www.bose.com/contact_us/

Office Hours: Monday - Friday 9:00 AM - 5:00 PM (EST)
Visit our Website: www.bose.com
-----------------------------------------------------
Reply
Old Dec 11, 2002 | 11:42 AM
  #31  
N74DV's Avatar
N74DV
Registered User
 
Joined: Oct 2002
Posts: 1,262
Likes: 0
From: Mesa,AZ
Default

yup! I got a response from them as well....

those that think I'm making this Bose problem **** up ...... what do you have to say now?!
Reply
Old Dec 11, 2002 | 12:11 PM
  #32  
MustGoFastR's Avatar
MustGoFastR
Thread Starter
Registered User
iTrader: (13)
 
Joined: Oct 2002
Posts: 4,797
Likes: 1
From: San Diego
Default

Once again, I concur that the sytem has issues and have addressed what my thoughts are on them. Any anti-whiner comments were mainly directed towards people that had unrealistic expectations of the system to begin with or did not understand how it was supposed to function. I felt that certain individuals, when also considering the real, existing problems, started to blow things way out of proportion.

If Bose/Nissan is continuing to address the issue, and the letters you have received pertain to a possible upcoming fix other than the amp swap, then great; there's a chance all af the issues will be worked out yet. I think Nissan is well aware that it's in their best interest to especially address the concerns of all us first year buyers to ensure the continued success of the car in the future and keep us as repeat customers. Please keep us posted on any further progress or info.

Then again, if you get another letter saying they screwed up and they're going to send you a free DVD for your trouble, your screwed.
Reply
Old Dec 11, 2002 | 03:36 PM
  #33  
Boomer's Avatar
Boomer
 
Joined: Jun 2002
Posts: 2,399
Likes: 0
Default bose

Originally posted by grogsnorf
Boomer............Glad to hear your entertaining yourself........Do you have kids that insist on listening to the FM Radio while you are driving?????.........if not.........you can borrow my kids.........I will also lend you my ear plugs....................
I'm not sure what you mean about entertaing myself, no kids, lots of godchildren almost grown now. I have been concentrating on the Bose the last couple of days to form an opinion.

The radio has way too much bass, it kicks me in the back, literally, because my seat back is ALL the way back because of my size. I can feel the sub going back and forth and its tone is boomy, a situation I would not tolerate in my home, much less my daily driver.

I just listened to the cd player and the audio adjustment at rest or moving is erratic at best, and downright annoying sitting or moving.

With this car, I own 3 Bose systems: Z; Wifes 99 Maxima; and front and side speakers on my home theater which work great w/multipole surround speakers. I have owned 3 Maximas w/ a Bose system a 89, 92 and my present 99. All systems were and are great!

Except for the Z, it has the worst sound of any of my cars since the early 80's. The TSB specifically excludes the sound level problem and focuses on the amp replacement only. Bose better be coming out w/ a TSB for the erratic sound level function soon because it is just as bad as the sub.

Where should I send my complaints so I am on the same page w/ you?

Boomer
Reply
Old Dec 11, 2002 | 04:43 PM
  #34  
grebmohr's Avatar
grebmohr
Registered User
 
Joined: Nov 2002
Posts: 106
Likes: 0
From: Greensboro, GA
Default Doofas

This is to the original poster. yes its a flame reply.

First off Clarion has been making all the Bose audio components for as long as I can remember. I think bose makes the transducers but I may be wrng there. Bose "engineers" merely look into the car and say "hmm that sounds like a bose". then they slap Bose all over it and call it good. Bose home audio systems are designed to throw sound in any direction they want to. This is a cardinal no no in terms of stereo reproduction. Even a once great name like Mirage uses this screwed up thinking. So if Bose thinks the Nissan sounds good then they are wrong there too. (I would rip mine out as soon as I can)

Muddy speakers- I am not sure where you got your audio training but it was not in this world. The Mid bass speakers should produce mid bass clearly. If all speakers produce their prospective dynamic range with clarity then the entire system will operate with clarity.

I do agree with your AudioPilot assumption. Why no off switch? maybe that part was designed by Renault. I do know that 6 years ago, my alpine used ambient sound to control volume and tone and it got it right everytime. Why does Clarion not know how to do it? Mystery of life I guess. The Infiniti Bose system has an off position and 3 levels of sensitivity.

Now as for expecting a premium stereo when that is what you are told you are getting. Hmmm. Lets see. Ahhh. What the hell is wrong with people being pissed when they get lied to. If one has not experienced a Bose system then they might actually assume all the hype is true. It takes having a Bose to realize what a tremendous pile of crap it really is. There are many cars which have outstanding audio systems that really sound nice for the money. Hondas AR /alpine systems, BMW H/K systems. Why is it so unusual to expect your moneys worth?

I suggest that everyone who complains about complainers just shut the hell up. They paid their money and they are entitled to some sort of vent. Would a 350Z forum be not the perfect place for this? They probably have realized there is no fix for a system that is flawed from the start.
Reply
Old Dec 11, 2002 | 09:44 PM
  #35  
N74DV's Avatar
N74DV
Registered User
 
Joined: Oct 2002
Posts: 1,262
Likes: 0
From: Mesa,AZ
Default

Bravo grebmohr!

I concur!
Reply
Old Dec 11, 2002 | 10:07 PM
  #36  
nizl's Avatar
nizl
Registered User
 
Joined: May 2002
Posts: 623
Likes: 0
From: siphonband.com
Default Re: Doofas

Originally posted by grebmohr
I suggest that everyone who complains about complainers just shut the hell up. They paid their money and they are entitled to some sort of vent.
Can I complain about the people complaining about the complainers??
Reply
Old Dec 11, 2002 | 10:36 PM
  #37  
N74DV's Avatar
N74DV
Registered User
 
Joined: Oct 2002
Posts: 1,262
Likes: 0
From: Mesa,AZ
Default Re: Re: Doofas

Originally posted by nizl
Can I complain about the people complaining about the complainers??
ohhhh! just stop your complaining already!

Reply
Old Dec 12, 2002 | 03:19 AM
  #38  
grogsnorf's Avatar
grogsnorf
Registered User
 
Joined: Oct 2002
Posts: 133
Likes: 0
From: North Jersey
Default

The car is going in to the dealer today to try and fix the sound...........I am taking that chance.........at least so it is documented.....I also have complaints with Nissan and Bose (thanx for the link). If this does not get resolved, I will install my own system and send all the parts I removed back to Bose.
If anyone has removed this system because it stinks, I suggest doing the same. Thanx for the comments and support.
Grogs

(Jerry Garcia never sounded this bad on his worse days)
Reply
Old Dec 12, 2002 | 06:28 AM
  #39  
MustGoFastR's Avatar
MustGoFastR
Thread Starter
Registered User
iTrader: (13)
 
Joined: Oct 2002
Posts: 4,797
Likes: 1
From: San Diego
Default

Sounds like somebody hasn't gotten any in a while. I suggest you get out of your Z once in a while and excercise Mr. Wiggly; it will take the edge off. Really!

Just kidding. I can take a good flaming with the best of them, but I do feel I need to offer counterpoint to a couple of your comments.

Originally posted by grebmohr
This is to the original poster. yes its a flame reply.

First off Clarion has been making all the Bose audio components for as long as I can remember. I think bose makes the transducers but I may be wrng there. Bose "engineers" merely look into the car and say "hmm that sounds like a bose". then they slap Bose all over it and call it good.
This does nothing but reinforce my original post: "I'm not even sure how much Bose is actually involved in the development of the automotive systems anymore. Obviously, with a Clarion amp, it's not a completely in-house system."

Muddy speakers- I am not sure where you got your audio training but it was not in this world. The Mid bass speakers should produce mid bass clearly. If all speakers produce their prospective dynamic range with clarity then the entire system will operate with clarity.
Touchy, touchy. I agree with you. However, people who don't know any better and think all of the sound should come out of all of the speakers will think there is something wrong with what are actually the mid-bass speakers and say they sound muddy because all they hear from them are the misd-bass frequecies.

I do agree with your AudioPilot assumption. Why no off switch? maybe that part was designed by Renault. I do know that 6 years ago, my alpine used ambient sound to control volume and tone and it got it right everytime. Why does Clarion not know how to do it? Mystery of life I guess. The Infiniti Bose system has an off position and 3 levels of sensitivity.
That just sucks. They deffinitely should have included this level of control in the Z.

Now as for expecting a premium stereo when that is what you are told you are getting. Hmmm. Lets see. Ahhh. What the hell is wrong with people being pissed when they get lied to. If one has not experienced a Bose system then they might actually assume all the hype is true. It takes having a Bose to realize what a tremendous pile of crap it really is. There are many cars which have outstanding audio systems that really sound nice for the money. Hondas AR /alpine systems, BMW H/K systems. Why is it so unusual to expect your moneys worth?
As far as getting what you expect, it's called doing your homework. I have also agreed time and again that the system has issues and that Nissan should take responsibility and fix it right. However, I don't think anybody got lied to; they simply screwed up. Of course people should get their money's worth. My complaints are with those that get irrational and suggest things like ripping out their systems and shoving it up their dealer's ***, or rallying lawers to the cause (no offense Grogsnorf). I just don't think this is productive and will not get anything accomplished for the rest of us. Sure, the forum is a great place to vent and I don't have a problem with that as long as it ends up yeilding some possitive results. There has already been possitive progress on this issue, such as the amp swap and the reent letters members have received sugesting they are continuing to address the problem. This progress was made by going trough the proper channels, such as contacting NNA's 350Z problems specialist.

Bose home audio systems are designed to throw sound in any direction they want to. This is a cardinal no no in terms of stereo reproduction.
Have to dissagree with you here. Again, Bose has a love it or hate it effect on many people, but their research in sound reproduction is sound. Their 901 series for example (which I own) use direct/reflecting technology that, when correctly set up in a correclty shaped room, almost perfectly mirror the acoustics of a live performance, allowing the stereo sound to be heard from most any point in the room as opposed to the "sweet spot" created by standard stereo speakers. See pic. However, very few modern homes lend themselves to the spacial requirements and configuration to do this, so much o the speakers potential tends to go unrealized. They nonetheless have a brilliant design and sound terrific. The 901s are just about the only Bose speakers I have and would own, though; IMHO, I think any of teir designs that incorporate bass reflex enclosures are crap.
Attached Thumbnails For everyone complaining about the Bose system...-td_ster_everywhere.jpg  

Last edited by MustGoFastR; Dec 12, 2002 at 06:37 AM.
Reply
Old Dec 12, 2002 | 06:57 AM
  #40  
MustGoFastR's Avatar
MustGoFastR
Thread Starter
Registered User
iTrader: (13)
 
Joined: Oct 2002
Posts: 4,797
Likes: 1
From: San Diego
Default Re: bose

Originally posted by Boomer

The TSB specifically excludes the sound level problem and focuses on the amp replacement only. Bose better be coming out w/ a TSB for the erratic sound level function soon because it is just as bad as the sub.

Boomer
The original issue with the system had to do with the Audiopilot. The amp swap fix DOES address this issue. The Audiopilot controls the volume fluctuations through the amp. Apparently, they thought the amp was the part of the system at fault and not the Audiopilot itself. Many members who have had the amp swap have reported marked improvement in the way the Audiopilot functions and are now satisfied with the system. Others still feel there are issues with sound quality and lack of tonal control after the fix.
Reply



All times are GMT -8. The time now is 09:59 AM.