My gf placed and order for test pipes so i can get on my bday, April 8th. Well it turns out to be that some "car club" ordered 5 exhausts and my test pipes havent even "been built" yet. Different excuses all the time, now they even said they had a dub show, idk whats going on either my gf is lying or People at AAM are horrible with service, the worst part is that they already charged her, still no test pipes. Lets see what sharif can do!

 

Not trying to flame anyone, just that i want to see whats really going on now. just a venting thread, gosh.

 

Search for topics with AAM in the title. There have been some interesting stories about them.

 

Thanks for letting the sun shine on me, ill tell my gf to take her money to Berk Technology test pipes over at ART!

 

Please, this is a common problem with every shop. AAM is just hardcore bashed here. The more I find out about the other shops that post on this site the more shaddy some of the people here seem.

OP, when dealing with shops, I wouldn't make purchases unless the shop you are using has the item in stock. Don't use the web and make sure you get a confirmation.

 

Shops charging CC's and not sending products or at the very least providing honest updates is not a common problem. The Z community has many legit, honrable sponsors/shops, AAM isnt one of them.

OP-get you rmoney back, and order elsewhere. I feel bad that your GF didnt know about them.

 

I did, i went to ART and i got me some Berk test Pipes

 

Well every time i have orderd something from them i got it within 2 days but i do live close to them.

 

 

Well, I ordered TPs, and before they charged my card, they called me and said there would be a week delay because a lot had been ordered and I was in line for the HR pipes. Whether or not that was true, they still called to make sure I was aware of the delay prior to running the account, and they called me with tracking info as soon as they shipped, unrequested by me btw. Perhaps I got lucky.

 

Sir,

On behalf of the entire shop, I want to apologize for any inconvenience we may have caused you on the delay of your order. To be honest, I'm not even sure if we're talking about the same person, but I recently had a female customer(I won't disclose her name) from Miami(same city as you) who wanted to purchase HR Test Pipes, so I'm assuming that this is the person you are referencing. If I had made an incorrect assumption, please disregard the following information, or mods delete this post. I suggested to her that I wouldn't charge her card until the product was in box ready to ship, and I did not bill her for any amount, however her test pipe order was put in line to be put into production. I mentioned to her that our test pipes are a very popular product for us, and we had a number of orders for test pipes, full catback exhausts, and many other exhaust products already payed for and awaiting production, and its only fair that we process the orders in the sequence they are received. I also suggested to her that I could send the products in an expedited shipping method(she wanted regular ground) when the product would be ready ship, with no extra cost to her. Eventually she ended up canceling her order, I apologized to her for the inconvenience, and we parted ways on good terms.

Chinny, if you would like to still place an order for Test Pipes, I would be more than happy to do that for you. We can discuss pricing details via email, pm or you can contact me anytime at 301.330.8835.

Please note that we may not be referring to the same customer, and if so, the situation I just briefly described is not applicable to your circumstances, but it is an example to other forum members of what we do at AAM to alleviate any problems our customers might experience in order to make purchasing from us as smooth as possible. If anyone has any questions in regards to any of our products, or have any further questions, comments, or concerns, I am available any time through pm, via email at jonw@alteredatmosphere.com, or on the phone at 301.330.8835.

Thank You!

 

^^^^^^YAWN!

Nothing new.


LOL at Lawy'dU. "This is a common problem with every shop"

 

Dude to tell you the truth, the CC was charged. They told her that TP's take half a day to make. 2 weeks AFTER she gets told a car club had placed an order for 5 exhausts and it wont go into production for another couple days + 1 week to get to me. Thats just outrageous. Im not just mad that my gf got basically mocked at and literally AAM just got around to her until. ACTUALLY, just to be an ignorant person like iam because this is extremely out of hand, in the biggining she had gotten charged TWICE, then AAM corrected it and charged her a week after they corrected it, mind you the TP's were still NOT in production. What kind of business are you guys trying to run? I dont think i belive the "car club" store that was told to her. Maybe if i would of called i would of gotten more attention towards me.

I was talking to my gf about this right now and you dont want to hear what she has to say about AAM. I rather not even say it, im not that type. And yes, shes the same person we are speaking about, actually, she did everything with YOU.

 

same here, i ordered their 3"single sxhaust Ti, "y" pipe and TP a few weeks ago. I got the exhaust and "y" pipe quick and recieved a phone call when they shipped it + tracking # test pipes took a while but was informed by jason (i think that was his name) when i called that they were on a 1-2 week delay, no biggie i was in no rush to get them.

IMO, great customer service and would definitely buy from them again.

 

What makes you guys think i will order anything from you guys ever again after this experience? Is this a mock? Wtf, dude i ordered from ART and they shipped out my order the next day. Idk whats going on with AAM they prolly need to hire more people, if your products are so popular why not go into production with them quicker? I dont know, but near 1 month to get my TP's is ridiculous. Not even cheap *** EBAY sellers take that long to ship.

 

I wish i could say the same, because i was going to buy the AAM true dual exhaust tonight and now i wont even be visiting their site. And by the replies by no mean im the only lucky one. Im not trying to bash AAM or anything im just pissed off that my gf wanted to get me test pipes for my bday and i didnt even get them close to that date and that she got pist because she felt like she was being beaten around the bush. /end.

 

^^ I understand where you're coming from! PM Sent!

 

sometimes you need to have patience when ordering stuff. I've had plenty of reputable shops delay my order.. shiat happens. As a matter of fact, about 80% of my car parts that ordered have gotten delayed. Now, it's all about local shops having them in stock and me picking them up... unless it's a rare item, in which case I'm willing to wait for a long time.

 

Damn its just test pipes, relax.

 

Please, no shop period has good customer service, period. Don't say intense blablabla, because I've had troubles with them too. If there is a dely and you want updates you have to keep calling. That's just how it works.