INTENSE Problem
#1
Registered User
Thread Starter
iTrader: (8)
Join Date: Feb 2003
Location: Killeen, Texas
Posts: 404
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://my350z.com/forum/images/icons/icon1.gif)
I purchased some borla headers about two months ago and the passenger side header flange did not fit. Borla told me that it was a product defect and that my distributer will fix it. I ordered the headers from Intense Motorsports. I contacted Intense Motorsports and they stated that I should send them back the passenger side header and they would replace it with a new one. Well that was over a month ago. My car is still on jack stands at a garage collecting nothing but dept and dust. Every time I call Intense Motorsports they don't have a reason why I have not received my new header or when I will get it. This becoming very fustrating and I just want to get my car running again. If anyone has any suggestions please write back. Besides all the fustration Intense Motorsports is no help and all they do is blame someone else at their shop and act like nothing is going on.
![Mad](https://my350z.com/forum/images/smilies/mad.gif)
#3
Registered User
iTrader: (2)
Join Date: May 2003
Location: Northern Ohio
Posts: 724
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://my350z.com/forum/images/icons/icon1.gif)
This is yet ANOTHER reason to avoid these idiots. The internet is littered with horror stories like this one involving Intense Motorsports.
If I were you, I would start to take other actions like disputing the credit card charge, complaining to Borla about their resellers, contacting the better business bureau (they are familiar with Interse), and talking with a lawyer.
By the way, I would suggest conceptzperformance.com as a good vendor of Borla products. They might be slightly more expensive, but you receive incredible service in return.
If I were you, I would start to take other actions like disputing the credit card charge, complaining to Borla about their resellers, contacting the better business bureau (they are familiar with Interse), and talking with a lawyer.
By the way, I would suggest conceptzperformance.com as a good vendor of Borla products. They might be slightly more expensive, but you receive incredible service in return.
#5
![Default](https://my350z.com/forum/images/icons/icon1.gif)
I ordered an Injen SES exhaust from them and had no -problems.....I waited 4 months but I had no-problems
Dispute Credit card..tell them it was defective and that you sent it back..Go to the BBB online and log a complaint to make your claim more legit...And buy them from someone else..Make sure you document everything and send any letters "cerified"...Good luck..
![Roll Eyes (Sarcastic)](https://my350z.com/forum/images/smilies/rolleyes.gif)
Dispute Credit card..tell them it was defective and that you sent it back..Go to the BBB online and log a complaint to make your claim more legit...And buy them from someone else..Make sure you document everything and send any letters "cerified"...Good luck..
#6
Registered User
Join Date: Aug 2003
Location: Stevenson Ranch, CA
Posts: 733
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://my350z.com/forum/images/icons/icon1.gif)
I know it is a pain in the butt.........however you may want to consider re-installing your old exhaust until this thing gets sorted out.
If it wasn't for the fact that you may play hell getting a refund, I would tell Intense to stuff it, return the exhaust and then purchase another one from a more reputable dealer.
Good luck with this..........hope it works out for you quickly.
If it wasn't for the fact that you may play hell getting a refund, I would tell Intense to stuff it, return the exhaust and then purchase another one from a more reputable dealer.
Good luck with this..........hope it works out for you quickly.
Trending Topics
#8
![Default](https://my350z.com/forum/images/icons/icon1.gif)
I don't understand.
There are so many bad reviews of this vendor, yet people still proceed to purchase from them. A quick look at the BBB shows that they have negative reports.
Another note, they were interested about why I keep bashing them. I e-mailed back saying that they have bad customer service and don't answer their e-mails very well. Coincidentally
they took 7 days to reply and have yet replied to my last e-mail. They were interested on becoming a sponsor too. I won't allow it.
There are so many bad reviews of this vendor, yet people still proceed to purchase from them. A quick look at the BBB shows that they have negative reports.
Another note, they were interested about why I keep bashing them. I e-mailed back saying that they have bad customer service and don't answer their e-mails very well. Coincidentally
![Big Grin](https://my350z.com/forum/images/smilies/biggrin.gif)
#10
New Member
![Default](https://my350z.com/forum/images/icons/icon1.gif)
Originally posted by Mike Wazowski
I don't understand.
There are so many bad reviews of this vendor, yet people still proceed to purchase from them. A quick look at the BBB shows that they have negative reports.
Another note, they were interested about why I keep bashing them. I e-mailed back saying that they have bad customer service and don't answer their e-mails very well. Coincidentally
they took 7 days to reply and have yet replied to my last e-mail. They were interested on becoming a sponsor too. I won't allow it.
I don't understand.
There are so many bad reviews of this vendor, yet people still proceed to purchase from them. A quick look at the BBB shows that they have negative reports.
Another note, they were interested about why I keep bashing them. I e-mailed back saying that they have bad customer service and don't answer their e-mails very well. Coincidentally
![Big Grin](https://my350z.com/forum/images/smilies/biggrin.gif)
I am very glad to hear that sponsorship will be refused for vendors who don't play nice.
#12
Registered User
iTrader: (2)
Join Date: Jun 2003
Location: Carrollton TX
Posts: 963
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://my350z.com/forum/images/icons/icon1.gif)
Originally posted by teh215
Others have posted about the Borla problem and Borla responded that they should contact them directly. I don't really have specifics but, I would call Borla ..
Others have posted about the Borla problem and Borla responded that they should contact them directly. I don't really have specifics but, I would call Borla ..
Thread
Thread Starter
Forum
Replies
Last Post
Lt_Ballzacki
Brakes & Suspension
39
08-06-2021 06:19 AM