Waiting on AI parts? Chime in here.
03-06-2010, 03:01 AM
#23
Registered User
iTrader: (15)
Join Date: Jul 2007
Location: gainesville, fl
Posts: 1,330
Likes: 0
Received 0 Likes
on
0 Posts
UPDATE
Well, called paypal and they said since it wasn't a transaction through ebay they can't honor the funds. They will do everything they can to get my money, but they won't refund it from there pockets.
Just got off the phone with Cris, after explaining to me the same thing twice and me replying calm that I wasn't an idiot and I understood what he was saying. Which was people pulling out their money and then putting it into another paypal account so they could get the pieces out, I stated I COULDN'T considering my $$ was already tied up. Well then he proceeded to scream and shout that if i wanted to f%cking talk over him and f%ck this and f%ck that, then I can call him on business hours and then hung up. Apparently my $780 is less important then his friday night...he mentioned that part as well.
Oh and he did answer the phone "Cris from Auto Infantry" ... So safe to assume it'd be ok to talk about my order. If he didn't want to talk he could have NOT picked up...But instead he proceeds to pick up with that greeting.
Pretty sweet customer service...
Apparently some people are getting their cash back, and I'm not. So, that's been my experience.
Oh wait EDIT he texted me saying sorry...awesome.
Well, called paypal and they said since it wasn't a transaction through ebay they can't honor the funds. They will do everything they can to get my money, but they won't refund it from there pockets.
Just got off the phone with Cris, after explaining to me the same thing twice and me replying calm that I wasn't an idiot and I understood what he was saying. Which was people pulling out their money and then putting it into another paypal account so they could get the pieces out, I stated I COULDN'T considering my $$ was already tied up. Well then he proceeded to scream and shout that if i wanted to f%cking talk over him and f%ck this and f%ck that, then I can call him on business hours and then hung up. Apparently my $780 is less important then his friday night...he mentioned that part as well.
Oh and he did answer the phone "Cris from Auto Infantry" ... So safe to assume it'd be ok to talk about my order. If he didn't want to talk he could have NOT picked up...But instead he proceeds to pick up with that greeting.
Pretty sweet customer service...
Apparently some people are getting their cash back, and I'm not. So, that's been my experience.
Oh wait EDIT he texted me saying sorry...awesome.
03-09-2010, 12:02 PM
#24
Registered User
Thread Starter
iTrader: (8)
Join Date: Oct 2008
Location: Honolulu, HI
Posts: 186
Likes: 0
Received 0 Likes
on
0 Posts
Got a picture message of my kit resprayed.
Asked if I could pay half for now to get the kit shipped and once I get it, pay the rest. Still waiting for AMEX to refund me in full also.
Now awaiting Cris's response if I can send half.
Asked if I could pay half for now to get the kit shipped and once I get it, pay the rest. Still waiting for AMEX to refund me in full also.
Now awaiting Cris's response if I can send half.
03-09-2010, 06:46 PM
#27
Registered User
iTrader: (15)
Join Date: Jul 2007
Location: gainesville, fl
Posts: 1,330
Likes: 0
Received 0 Likes
on
0 Posts
After the way I was treated l8r...take the money and run. It's not worth the stress of worrying if you'll actually get the parts or how they'll fit.
I think this experience is going to make me take a break from modding my z...
I think this experience is going to make me take a break from modding my z...
03-09-2010, 09:05 PM
#28
Registered User
iTrader: (2)
Join Date: Oct 2006
Location: Kuwait
Posts: 142
Likes: 0
Received 0 Likes
on
0 Posts
Finally for the refund from Paypal, although they sent me an email to Contact Eric as no funds available in their bank!!
I'm glad it's over and done and good luck for the rest of the members
I'm glad it's over and done and good luck for the rest of the members
03-09-2010, 10:54 PM
#29
Registered User
iTrader: (32)
Join Date: Jan 2007
Location: Bensenville, IL
Posts: 434
Likes: 0
Received 0 Likes
on
0 Posts
AI is super FAIL! Like everyone else said, take your money and run. There are other vendors here that will take care of you way better than those jokers ever could.
03-10-2010, 06:43 AM
#30
shine got me my parts 3 days after ordering and everything was in perfect condition. *gasp* it only took one phone call as well, and they treated me as a valued customer.
you don't want to play this game with them any longer l8r.. what if the parts arrived damaged? do you really trust these *** clowns to give you any sort of recourse?
you don't want to play this game with them any longer l8r.. what if the parts arrived damaged? do you really trust these *** clowns to give you any sort of recourse?
There ya go! now you sound just like me 
03-10-2010, 02:52 PM
#32
Registered User
iTrader: (7)
Join Date: Mar 2009
Location: South Ozone Park, NY
Posts: 288
Likes: 0
Received 0 Likes
on
0 Posts
Got my refund from Paypal! I also explained to them that Autoinfantry has scammed a lot of other people on this forum as well. The paypal rep was very helpful, I got my refund within 10mins of talking to them.
