Also I am not the only person that has had their FCON installed incorrectly by SGP.

 

lol something kinda sounds fishy in in the diffrent stories that are posted cuz from friends that got fcons installed they were installed properly and never hand a problem with it....

 

The shop comparisons really need to stop, please. We are all busy as crap, and there is no need to compare the number of cars at a particular shop. I know for a fact, that SGP, GTM, and Forged are pretty much at capacity at all times...lets just leave it at that.

 

Well my car ran without problems other than the chitty idle, rich condition, and ocassional stalling on decel, butt fug it it ran. It also made 500whp on a DD with Mark's rich tune, but that doesn't mean it was right. It's just a little oversight on SGP's part where the knock amp was not connected or calibrated, and the intake sensor installed in the wrong location.

 

I know Forged is a mad house. I read good things about Sharifs shop all the time. That comment was not ment to offend or call anyone out. I was merely pointing out that just because they don't return emails is no reason to take them off your "potential shop list". If Sharif answers his emails promptly, then sharif has a good staff. That is all that implies. And by the numbers you posted above, SGP's workload is a great deal more. I was there yesterday as a matter of fact. Probably 50 cars at SGP right now.

 

No one is saying this didn't happen. Everyone is sharing their experience. That is all.

 

+1

 

it's about relativity... how many techs does SGP employ? i'm sure a good deal more than 3... pound for pound, FP is doing as much business as SGP...and with better results and customer service... that's my point...

and as far as taking someone off of my potential shop list if they're unresponsive...of course i will...and should... unresponsiveness to potential clients indicates one of two things: a) they're too busy to satisfy you in a timely manner... or b) their customer service is substandard and they don't care...

 

This is getting really old!! To the original poster I am sorry that you had to go through this and I am glad that your cars is now running the way you wanted.

As for starmcrow

Are you trying to say that you shop is so perfect that you have never had an unhappy customer? Are you also trying to tell us that none of your customers have gone to other shops to have items fixed that were installed by your shop?

My point is that while all shops try to do the best that they can you can not make every person that you deal with happy. So please stop acting like your shop is so great, because if this has not happened to your shop (unlikely) it will.

 

since when do i own my own shop? did something happen that i'm not aware of? if so, why do i have all of these shop bills piling up? *haha*

 

Well from the way you have been talking one might think that you do

 

i wish... man, would my costs be so much lower...

luckily, though, i'm not a vendor or sponsor and i don't have to hold my opinions in check on the boards... and when i see unfair treatment or comparisons, i will duly respond...

 

All is good! All I am trying to say is that ALL shops have issues not just SGP. It also seems that most have forgotten that the Z community would not be where it is today with out SGP whether they want to admit it or not.

 

I am tired of hearing how this shop is better than that shop. It's great that all the shops are busy right now. Like was stated already, EVERY shop has satisfied and unsatisfied customers. Give it a rest already!

And for the record, or those who choose not to want to know, SGP employs a total of 6 people. This is including Thomas AND Mark. And in case you can't seem to add either, that equals 4 techs!

And as far as the results, you will have to stay tuned. How easily we forget, damn noobs, who actually set the standard back in 2003! This was of course, before some companies were in business.

 

I strongly agree with this. They were one of the first shops to offer performance parts for the 350z and were really big with the 300zx crowd.

I bought my JUN flywheel from them back in 03

https://my350z.com/forum/showthread....ght=sgp+racing

But, back then Kyle was a big part of their business. His custormer service skillz, had alot to do with them being a success.

Later
Todd

 

word. They do me right, so I gladly give them all my money. Right behind you George!! They're starting on my build!! Woohoo!

 

http://www.data.bbb.org/houston2.asp

SGP Racing
Yahoo Map
11715 Veterans Memorial Dr. #
Houston, TX 77067

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

File Open Date: 07/05/06
Principal: Mark Gust
Phone Number: 281-444-9195
Web Site Address: www.sgpracing.com
Membership Status: This company is not a BBB member
Type of Business: Engines-Rebuild & Exchange

CUSTOMER EXPERIENCE

Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaint(s).

When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them.

The Bureau processed a total of 2 complaints about this company since the firm's BBB file was opened in July of 2006. Both of those were closed in the last year.

Complaints Concerned
Service Issues: 1
Outcome of the complaint -
No Response: 1

Refund or Exchange Issues: 1
Outcome of the complaint -
Resolved: 1; |[1 - Company resolved the complaint
issues. The consumer acknowledged acceptance to the BBB.]|

REPORT DATE: 05/29/2007

COPYRIGHT DATE: 2007 BBB of Metropolitan Houston

The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.

STANDARD DISCLAIMER

As a matter of policy, the Better Business Bureau does not endorse any product, service, or company. BBB reports generally cover a three-year reporting period, and are provided solely to assist you in exercising your own best judgment. Information contained in this report is believed reliable but not guaranteed as to accuracy. Reports are subject to change at any time.

If you choose to do business with this company, please let them know that you contacted the Better Business Bureau for a report.

BBB reports may not be reproduced for sales or promotional purposes.

 

Yep, they suck.

 

and LOL at the statement"The Z community would not be where it is today if it weren't for SGP"

That's funny.

 

I didnt know, SGP made their own turbo kits, pistons, rods, intake manifolds, headstuds, flywheels, clutch, oil etc.... where would we be without em.