GTM turbo kit feedback thread
i can only imagine what kind of hassle GTM has to go thru for this kit... imagine how many different versions of the same kit they have to handle when its between 2 cars (350z/G35), both with at least 3 versions of engine & engine control (DE,RevUp,HR) and who knows what other minor differences inbetween, and mutiple options of turbo chargers (what like 5-6?) that surely have minor differences in fitment requirements (inlets,outlets,lines, etc), with 2 wastegate options (INT/EXT)... sounds like a major confusing PITA even if you do work on these cars all the time.
When this thread was posted I was going to keep my involvement to a minimum, after all it is for customer feed back and that type of feed back is what will allow us to improve our product and services. I will be the first to admit that there were some issues brought up that need to be addressed and we took them very seriously.
We do apologize for any inconvenience we may have caused, having said that I can assure everyone that we will not stop until we have met and exceeded your expectations.
Here at GTM we believe in doing things right the first time, arguably we have built and installed more turbo systems on the Z and G than any other company in the world. On average we have anywhere between 30 to 40 cars in our shop that are sent to us from all over the country and outside the US, just by looking at the shop build section you can see that. We always followed a simple rule: Nothing ever leaves the shop until it is 100 % done right, and passes several QC checks.
Now when we decided to become a turbo systems manufacturer, we took the same approach and we didn't spare any effort or expense in doing so. Having installed many JWT,APS, HKS and GReddy turbo systems we wanted to come back with some thing better and far superior in quaility, completeness, and upgradability - we wanted to come back with the ultimate forced induction solution period. Even when it comes to R&D cars we purchased designated cars for that purpose, from a 350Z DE to a 350Z Rev-up, 350Z HR, 370ZVHR, G35 and a G37.
One of the things we wanted to offer with our turbo system is upgrade-ability. And we have seen many customer have to switch kits two or three times we wanted to come back with a turbo system that can grow with your power needs so when some one goes FI on a stock engine and then a year later wants to build a 1000 WHP car they can start with a stage one or two then when the time comes they can install a dual GT35R and not have to replace the turbo kit. We are the only company that have such a capabilty with 6 stages and 9 different turbo options which also makes the kit installation a little more technical than other kits
So we spend a great amount of time trying to come back with the most comprehensive tear down procedures, parts list, and installation manual.
Here is some of this info .....
http://www.gtmotorsports.com/Manuals..._G37_Coupe.pdf
http://www.gtmotorsports.com/Manuals...ual_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...ist_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...own_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...ual_350ZDE.pdf
http://www.gtmotorsports.com/Manuals...ist_350ZDE.pdf
http://www.gtmotorsports.com/Manuals...own_350ZDE.pdf
And we are continually updating and improving our instructions
Sam
GT MOTORSPORTS
We do apologize for any inconvenience we may have caused, having said that I can assure everyone that we will not stop until we have met and exceeded your expectations.
Here at GTM we believe in doing things right the first time, arguably we have built and installed more turbo systems on the Z and G than any other company in the world. On average we have anywhere between 30 to 40 cars in our shop that are sent to us from all over the country and outside the US, just by looking at the shop build section you can see that. We always followed a simple rule: Nothing ever leaves the shop until it is 100 % done right, and passes several QC checks.
Now when we decided to become a turbo systems manufacturer, we took the same approach and we didn't spare any effort or expense in doing so. Having installed many JWT,APS, HKS and GReddy turbo systems we wanted to come back with some thing better and far superior in quaility, completeness, and upgradability - we wanted to come back with the ultimate forced induction solution period. Even when it comes to R&D cars we purchased designated cars for that purpose, from a 350Z DE to a 350Z Rev-up, 350Z HR, 370ZVHR, G35 and a G37.
One of the things we wanted to offer with our turbo system is upgrade-ability. And we have seen many customer have to switch kits two or three times we wanted to come back with a turbo system that can grow with your power needs so when some one goes FI on a stock engine and then a year later wants to build a 1000 WHP car they can start with a stage one or two then when the time comes they can install a dual GT35R and not have to replace the turbo kit. We are the only company that have such a capabilty with 6 stages and 9 different turbo options which also makes the kit installation a little more technical than other kits
So we spend a great amount of time trying to come back with the most comprehensive tear down procedures, parts list, and installation manual.
Here is some of this info .....
http://www.gtmotorsports.com/Manuals..._G37_Coupe.pdf
http://www.gtmotorsports.com/Manuals...ual_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...ist_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...own_350ZHR.pdf
http://www.gtmotorsports.com/Manuals...ual_350ZDE.pdf
http://www.gtmotorsports.com/Manuals...ist_350ZDE.pdf
http://www.gtmotorsports.com/Manuals...own_350ZDE.pdf
And we are continually updating and improving our instructions
Sam
GT MOTORSPORTS
For me I ordered my kit and OS clutch 5 months ago and got the kit shipped 3 months later to find out its missing the thewastegate pipes and reroute pipes,then Sam sent me the clutch and thewastegate pipes a month after that and told me the reroute pipes needed to be redone and will ship it to me later, and since I bought the turn key kit I sent Sam my ROM FILE to get me a tune (MY CAR IS A NONE US CAR) as soon as i got the kit witch is two months ago and finally Sam called me yesterday and told me the tune should be finished in a couple of days. yaaay
The kit is one of the best kits I ever seen in term of quality.
I will try to update this thread as I start installing the kit after I get the tune (hopefully in 1-2 weeks) and I shall see how hard is it to install and review the fitment and what ever I face then. stay tuned
The kit is one of the best kits I ever seen in term of quality.
I will try to update this thread as I start installing the kit after I get the tune (hopefully in 1-2 weeks) and I shall see how hard is it to install and review the fitment and what ever I face then. stay tuned
Although I do value your business and I appreciate your input, I think it is only fair for us to mention that When you bought a OS Giken quad-plate HR clutch, you were informed that this clutch was a custom order and that it was the fist and the only quad-plate HR clutch ever made. The arrangement was to ship the turbo kit once we received the clutch, it took a lot longer to get the clutch than we were told not to mention that OS Giken added setup fee on the clutch that was not mentioned before; making the clutch sale a complete loss.
As far as the ROM file we are doing the best we can to get you up and running, we have never seen your ECU ROM file before (none US car ) which makes things a little more difficult and we are working on it and we wont stop until we get you up and running.
Thank you.
Sam
I would like to say that I am writing this only to inform others of possible issues that may go with getting this kit. Blackbird, you're not the only one who had problems with the gaskets, intercooler fitment, and missing clamps ( I was also missing two clamps). I have the Turn-Key HR kit in case anyone is interested.
When I called to order the kit Sam said it would take about 10 days before they ship it and it shipped exactly 10 days later and got to my house in about 3 business days and I was quite happy. This was pretty good time considering it usually takes about 6 days for me to get something from California.
I have the kit with internal w/g's so I cannot comment on Blackbird's issue with the wastegate pipe fitment. I did however have my own issue with the internal wastegate actuator assembly. The threaded rod coming out of the actuator is supposed to thread into the extension piece that GTM supplies which is the piece that attaches to the actual wastegate. I threaded one of them together and it felt a little tight about halfway down but I didn't think anything of it. The next one did not go so smoothly. It threaded on fine until just before the halfway point then it just would not go anymore by hand. This left the actuator assembly too long so I decided to try to use a small set of pliers to turn it the extra, maybe 2 turns. The first turn went fine but then the actuator rod snapped. Yes, that is my fault that it snapped but both pieces that GTM machined were obviously not tapped properly and caused the issue to occur. The threads on the rods on the HKS actuators were fine before I threaded the GTM piece on. I called Sam and explained the situation and after a few phone calls he said he would replace it. I then received the new actuator and end piece and it didn't fit again, so I dremeled a few inches off the actuator rod and I was finally able to adjust it properly.
The intercooler was/is a pain to say the least. I bolted up the first intercooler only to find out only one side (3 bolts) will bolt/line up. So I call Sam and tell him and he first suggests to try fitting it again and move it around and I proceed to tell him that I have tried many times, it does not fit. He asked me to send him pictures of it, so I did. The next day we get to talking and he offers me the steel welded brackets or a new intercooler and says that either one will solve the problem. Well, I wanted to keep the billet brackets so I asked him to send a new intercooler (I presume he thought they could weld the end-tank brackets to fit my brackets based on the pictures). A few days later the intercooler arrives and I ship back the old one along with the broken actuator. I'm all excited to drive the car and finally finish it up. Well, this intercooler has almost the exact same fitment as the old one, indicating that it is the brackets that are the issue. I then proceed to tell Sam that this new intercooler does not fit. I said maybe the aluminum was not properly aligned when it was put in the CNC machine and that I probably just have a bad set of brackets. After insisting that this probably isn't the case he asks me to send more pictures. I sent him pictures of this setup and called to confirm he got them. As with many other times I called him he was busy at the time (understandable) and whoever I spoke with said they would make sure he saw the e-mail. I figured I had hounded them enough with other issues and I would wait to here back from him, Well here I am 3 MONTHS LATER with NO RESPONSE.
I had to dremel out the stud holes in the gaskets for the 5 bolt housing on both the driver and passenger sides. After spending time dremeling, I bolt up the downpipes and testpipes (int. w/g) and they are too close to the underbody. I removed the heat shields that go above the testpipes thinking maybe that extra, small amount of space would allow everything to clear. WRONG. Now everytime I accelerate I hear a banging noise on my floor
. Now, in all fairness I have yet to mention this issue to them because after the whole thing with the intercooler and not hearing back from them, I had enough of chasing them.I also have not been able to drive the car much for other reasons, which is also part of why I got sidetracked from addressing all the issues. I have a life, a job, and school to attend to.
I had a few other small issues that I won't get into because they are negligible. Barring the issues with some of GTM's service/in-house manufacturing, the kit does include some top quality parts and I am happy with the drivability of it all. It runs great so far and the IC/intake piping fit pretty well in my case. I also must say, the few times I spoke with George over e-mail/pm he gave quick, accurate responses and was very understanding. I hope these are issues that are/have been addressed because this kit has great potential once all the kinks are worked out.
When I called to order the kit Sam said it would take about 10 days before they ship it and it shipped exactly 10 days later and got to my house in about 3 business days and I was quite happy. This was pretty good time considering it usually takes about 6 days for me to get something from California.
I have the kit with internal w/g's so I cannot comment on Blackbird's issue with the wastegate pipe fitment. I did however have my own issue with the internal wastegate actuator assembly. The threaded rod coming out of the actuator is supposed to thread into the extension piece that GTM supplies which is the piece that attaches to the actual wastegate. I threaded one of them together and it felt a little tight about halfway down but I didn't think anything of it. The next one did not go so smoothly. It threaded on fine until just before the halfway point then it just would not go anymore by hand. This left the actuator assembly too long so I decided to try to use a small set of pliers to turn it the extra, maybe 2 turns. The first turn went fine but then the actuator rod snapped. Yes, that is my fault that it snapped but both pieces that GTM machined were obviously not tapped properly and caused the issue to occur. The threads on the rods on the HKS actuators were fine before I threaded the GTM piece on. I called Sam and explained the situation and after a few phone calls he said he would replace it. I then received the new actuator and end piece and it didn't fit again, so I dremeled a few inches off the actuator rod and I was finally able to adjust it properly.
The intercooler was/is a pain to say the least. I bolted up the first intercooler only to find out only one side (3 bolts) will bolt/line up. So I call Sam and tell him and he first suggests to try fitting it again and move it around and I proceed to tell him that I have tried many times, it does not fit. He asked me to send him pictures of it, so I did. The next day we get to talking and he offers me the steel welded brackets or a new intercooler and says that either one will solve the problem. Well, I wanted to keep the billet brackets so I asked him to send a new intercooler (I presume he thought they could weld the end-tank brackets to fit my brackets based on the pictures). A few days later the intercooler arrives and I ship back the old one along with the broken actuator. I'm all excited to drive the car and finally finish it up. Well, this intercooler has almost the exact same fitment as the old one, indicating that it is the brackets that are the issue. I then proceed to tell Sam that this new intercooler does not fit. I said maybe the aluminum was not properly aligned when it was put in the CNC machine and that I probably just have a bad set of brackets. After insisting that this probably isn't the case he asks me to send more pictures. I sent him pictures of this setup and called to confirm he got them. As with many other times I called him he was busy at the time (understandable) and whoever I spoke with said they would make sure he saw the e-mail. I figured I had hounded them enough with other issues and I would wait to here back from him, Well here I am 3 MONTHS LATER with NO RESPONSE.
I had to dremel out the stud holes in the gaskets for the 5 bolt housing on both the driver and passenger sides. After spending time dremeling, I bolt up the downpipes and testpipes (int. w/g) and they are too close to the underbody. I removed the heat shields that go above the testpipes thinking maybe that extra, small amount of space would allow everything to clear. WRONG. Now everytime I accelerate I hear a banging noise on my floor
. Now, in all fairness I have yet to mention this issue to them because after the whole thing with the intercooler and not hearing back from them, I had enough of chasing them.I also have not been able to drive the car much for other reasons, which is also part of why I got sidetracked from addressing all the issues. I have a life, a job, and school to attend to. I had a few other small issues that I won't get into because they are negligible. Barring the issues with some of GTM's service/in-house manufacturing, the kit does include some top quality parts and I am happy with the drivability of it all. It runs great so far and the IC/intake piping fit pretty well in my case. I also must say, the few times I spoke with George over e-mail/pm he gave quick, accurate responses and was very understanding. I hope these are issues that are/have been addressed because this kit has great potential once all the kinks are worked out.
To this day, we are still using the same parts for the internal waste gate actuator assembly that was sent to you, we have sold over 35 kits with internal waste gate set up and we had never sent a replacement to any one else but you; when we went and checked the issues that you brought to our attention, no problem was found in the design or the product, we had an issue with the rod we sent a replacement and that was that.
The intercooler that you are saying does not fit was installed on a car literally, we took our 350zhr R&D car apart installed your intercooler and confirmed all 6 bolts installed correctly then shipped it back to you; again I don't have an answer except that there was an installation issue.
Sam
believe me there are others out there with issues with this kit just never posted due to it being a waste of time and nothing ever gets resolved....
i my self was missing 60... yes 60 total parts out of the kit including down pipes when i received it 2 months after ordering. Sam sent part by part to us over 4 week time period... I eventually said f it and just fabricated the parts needed to make the kit work .... things i never got till this day are
all the water lines and fittings for the turbos..
auto trans cooler with lines and fittings....
The kit is well put together and uses top quality parts, they just need a new warehouse guy or who ever packs these kits up....
So all that being said good luck with who ever buys these kits ....
i my self was missing 60... yes 60 total parts out of the kit including down pipes when i received it 2 months after ordering. Sam sent part by part to us over 4 week time period... I eventually said f it and just fabricated the parts needed to make the kit work .... things i never got till this day are
all the water lines and fittings for the turbos..
auto trans cooler with lines and fittings....
The kit is well put together and uses top quality parts, they just need a new warehouse guy or who ever packs these kits up....
So all that being said good luck with who ever buys these kits ....
Maybe you were miss informed by the shop that bought the kit for you, I have some e-mail between myself and the shop; I have one guy telling he got all the parts when I called to follow up and then receive an email from another person asking where are the parts, so there was a great deal of confusion to say the least.
I found your statement to be greatly exaggerated and don't understand the motive behind it.
Sam
Wow Sam I really appreciate you taking the time to come on here and sort olotslot of these issues.
Any thoughts on the kit with regards to the other aspects of the system? ( ie drivability, maintenance, power levels/delivery and also the Osiris.
Any thoughts on the kit with regards to the other aspects of the system? ( ie drivability, maintenance, power levels/delivery and also the Osiris.
Sponsor
Sound Performance
Sound Performance
Joined: Apr 2006
Posts: 541
Likes: 1
From: Bloomingdale, IL
All new turbo kits have growing pains. I have put on HUNDREDS of various companies turbo kits over the past 20 years and I do not think that ANY have fit perfectly. This is including all the big names out there, Greddy, HKS, APS etc. A little bit of fabricating, making holes line up etc is pretty normal. It sounds like GTM is doing everything they can to remedy the problems. Sounds like they have great customer service too!!
Daniel,
To this day, we are still using the same parts for the internal waste gate actuator assembly that was sent to you, we have sold over 35 kits with internal waste gate set up and we had never sent a replacement to any one else but you; when we went and checked the issues that you brought to our attention, no problem was found in the design or the product, we had an issue with the rod we sent a replacement and that was that.
The intercooler that you are saying does not fit was installed on a car literally, we took our 350zhr R&D car apart installed your intercooler and confirmed all 6 bolts installed correctly then shipped it back to you; again I don't have an answer except that there was an installation issue.
Sam
To this day, we are still using the same parts for the internal waste gate actuator assembly that was sent to you, we have sold over 35 kits with internal waste gate set up and we had never sent a replacement to any one else but you; when we went and checked the issues that you brought to our attention, no problem was found in the design or the product, we had an issue with the rod we sent a replacement and that was that.
The intercooler that you are saying does not fit was installed on a car literally, we took our 350zhr R&D car apart installed your intercooler and confirmed all 6 bolts installed correctly then shipped it back to you; again I don't have an answer except that there was an installation issue.
Sam
. Another point I and others have stated is the kit includes some top quality parts (tial bovs, optional tial w/g's, garrett turbos, hks actuators on int. w/g, etc...)
I had my local tuner do some fine tuning to really dial it in. My only feedback on Osiris is it drives great and without hiccups and has an easy to use user interface. Cipher also has a very easy to use interface and has so many uses.
As for maintenance, well there's not much in addition to your normal up-keep. I routinely check water and oil connections at the turbos, change the oil, and check for loose couplers. If everything is installed correctly and double checked there shouldn't be any issues, as I haven't had any. I also installed an oil cooler for some added safety.
Sam, with all due respect, the intercooler fitment is not due to an installation issue. I mean unless it is upside down (it's not) how can one possibly screw that up? As you know, you bolt your bracket to the impact beam bracket and then attach the intercooler to your brackets. It's pretty simple. I'm not someone who attempted to install this kit without having any experience. The issue obviously lies with the brackets considering both intercoolers didn't fit.
All new turbo kits have growing pains. I have put on HUNDREDS of various companies turbo kits over the past 20 years and I do not think that ANY have fit perfectly. This is including all the big names out there, Greddy, HKS, APS etc. A little bit of fabricating, making holes line up etc is pretty normal. It sounds like GTM is doing everything they can to remedy the problems. Sounds like they have great customer service too!!
Threads like these are great because they allow us to know how our customers feel enabling us to make the changes needed to make sure they are 100% happy. We encourage everyone to post there experiences.
-George
GT Motorsports
The IC can be tricky to fit, and you will have to leave all of the bolts loose, this includes the 7 or 8 (depending on application) from the brackets, as well as the 6 for the IC itself, until they are all started. I'm sure this could have been done a little easier if there was more play in the bracket mounting points as well as the IC mounting points, but then the IC mounting system was loosely designed to help duplicate the structural properties that the front bumper support originally provided, so keeping things with in tight tolerances is fairly important to achieve this. Think about a strut tower brace that is 100% rigid, how easy are those to install? sometimes easy, but sometimes they are a complete pain in the $#% just because of minor chassis tweaks. This is the same way. This is basically an intercooler/chassis brace. This is especially true if you are coming from a kit that looses the front brace and does not replace it w/ anything at all.
-George
GT Motorsports
Sam, with all due respect, the intercooler fitment is not due to an installation issue. I mean unless it is upside down (it's not) how can one possibly screw that up? As you know, you bolt your bracket to the impact beam bracket and then attach the intercooler to your brackets. It's pretty simple. I'm not someone who attempted to install this kit without having any experience. The issue obviously lies with the brackets considering both intercoolers didn't fit.
No one likes to spends $150-$200 on overnight shipping for parts that were missing with a kit, we do this because we want to take care of our customers 100% although sometimes you do everything you possibly can and people are still unsatisfied.
Again not blaming anyone, just stating the facts and sharing our perspective on the situation. When parts are missing from a kit it is bad for everyone involved and we are making sure this will not happen again.
Thank you everyone for your understanding and contributions to this thread.
-George
GT Motorsports
Registered User
iTrader: (1)
Joined: Sep 2007
Posts: 5,256
Likes: 0
From: Texas, Arizona,Cayman Island
The IC can be tricky to fit, and you will have to leave all of the bolts loose, this includes the 7 or 8 (depending on application) from the brackets, as well as the 6 for the IC itself, until they are all started. I'm sure this could have been done a little easier if there was more play in the bracket mounting points as well as the IC mounting points, but then the IC mounting system was loosely designed to help duplicate the structural properties that the front bumper support originally provided, so keeping things with in tight tolerances is fairly important to achieve this. Think about a strut tower brace that is 100% rigid, how easy are those to install? sometimes easy, but sometimes they are a complete pain in the $#% just because of minor chassis tweaks. This is the same way. This is basically an intercooler/chassis brace. This is especially true if you are coming from a kit that looses the front brace and does not replace it w/ anything at all.
...My feeling were hurt George/GTM....try answering your phone
....
Last edited by XKR; Aug 3, 2009 at 09:25 AM.
Well said....It was shown to me in person how a less skilled person as myself could run into trouble installing kits like this.....no room for error. I guess Sam was trying to tell me that people like me should not DIY...My feeling were hurt
George/GTM....try answering your phone....
...My feeling were hurt George/GTM....try answering your phone
....Let me know next time you are in the area I owe you dinner!
-George
GT Motorsports
Registered User
iTrader: (1)
Joined: Sep 2007
Posts: 5,256
Likes: 0
From: Texas, Arizona,Cayman Island
The IC can be tricky to fit, and you will have to leave all of the bolts loose, this includes the 7 or 8 (depending on application) from the brackets, as well as the 6 for the IC itself, until they are all started. I'm sure this could have been done a little easier if there was more play in the bracket mounting points as well as the IC mounting points, but then the IC mounting system was loosely designed to help duplicate the structural properties that the front bumper support originally provided, so keeping things with in tight tolerances is fairly important to achieve this. Think about a strut tower brace that is 100% rigid, how easy are those to install? sometimes easy, but sometimes they are a complete pain in the $#% just because of minor chassis tweaks. This is the same way. This is basically an intercooler/chassis brace. This is especially true if you are coming from a kit that looses the front brace and does not replace it w/ anything at all.
With that said, I tried many times with both intercoolers to get them to fit. I had all of the bolts loose (brackets and fmic) and tried many times to line up even one bolt on the right side but they are just too far off. The IC won't sit flush on the brackets on one side (and no it's not because I tightened one side, it won't sit flush vertically even when held against the brackets by two people. It seems to be that the angle machined on the front of one of the brackets is different from the other one, although I haven't had a chance to remove and look at them right next to each other).
Mohamad,
Although I do value your business and I appreciate your input, I think it is only fair for us to mention that When you bought a OS Giken quad-plate HR clutch, you were informed that this clutch was a custom order and that it was the fist and the only quad-plate HR clutch ever made. The arrangement was to ship the turbo kit once we received the clutch, it took a lot longer to get the clutch than we were told not to mention that OS Giken added setup fee on the clutch that was not mentioned before; making the clutch sale a complete loss.
As far as the ROM file we are doing the best we can to get you up and running, we have never seen your ECU ROM file before (none US car ) which makes things a little more difficult and we are working on it and we wont stop until we get you up and running.
Thank you.
Sam
Although I do value your business and I appreciate your input, I think it is only fair for us to mention that When you bought a OS Giken quad-plate HR clutch, you were informed that this clutch was a custom order and that it was the fist and the only quad-plate HR clutch ever made. The arrangement was to ship the turbo kit once we received the clutch, it took a lot longer to get the clutch than we were told not to mention that OS Giken added setup fee on the clutch that was not mentioned before; making the clutch sale a complete loss.
As far as the ROM file we are doing the best we can to get you up and running, we have never seen your ECU ROM file before (none US car ) which makes things a little more difficult and we are working on it and we wont stop until we get you up and running.
Thank you.
Sam
I really appreciate all the thing that you did for me and I'm really happy with your business and for the second time I only wrote here not to complain but to feed back my experience and I know my post sounded like a complain but I was really pissed that time with my car I just changed the slave cylinder and two days later the CSC blow on me and I'm without me car for 3 weeks
.For me I will do it again and I can't wait to start installing the kit and drive the car.
after I get the tune
haahaaP.S. Sam can I upgrade to the STG 6 later (after building the engine) with the GT35 HTA turbos?? that would spool this bad boys real fast.
I understand your positions and we are not questioning your competence just stating that when we received that same intercooler we were able to install it on our shop car (which is a brand new car) perfectly. Also in my opinion that fact that both intercoolers did not fit would lead me to believe something else is going on that we both cannot explain.
No one likes to spends $150-$200 on overnight shipping for parts that were missing with a kit, we do this because we want to take care of our customers 100% although sometimes you do everything you possibly can and people are still unsatisfied.
Again not blaming anyone, just stating the facts and sharing our perspective on the situation. When parts are missing from a kit it is bad for everyone involved and we are making sure this will not happen again.
Thank you everyone for your understanding and contributions to this thread.
-George
GT Motorsports
No one likes to spends $150-$200 on overnight shipping for parts that were missing with a kit, we do this because we want to take care of our customers 100% although sometimes you do everything you possibly can and people are still unsatisfied.
Again not blaming anyone, just stating the facts and sharing our perspective on the situation. When parts are missing from a kit it is bad for everyone involved and we are making sure this will not happen again.
Thank you everyone for your understanding and contributions to this thread.
-George
GT Motorsports
Also, IMO that "something else" has got to be the brackets because as stated in my previous post it doesn't sit vertically flush on one side.