I have been talking with Steven at Nissan too. So far he has been very helpful for the tire issue in giving me new S03's but with a lot of help from my dealer.

I am with Driod -- I don't want to get rid of the car. For the money it has such great performance, looks, and reliability. Yes there are some issues but overall the car is doing quite well for a new model save the tire issue and tranny problems.

Just for fun I was looking at the Audi TT and BMW Z3 Forums to see what kind of problems they have. Guess what -- much worse the the Z and we are talking about cars that have been out for awhile. I thought it was crazy some of the electrical (major) problems the Audi has and they have known about them for 3 years but won't fix them.

I can say that if Nissan steps up and fixes these issues I will continue to be a dedicated customer, but if not then they will have burned me once and never again on a new car.

Ja

 

Let me get this clear, I have called Steve 3 times and left messages for him to call me back and have received no calls to this point. How do you guys get to talk to him? Especially you, Brad, who came unglued at an earlier post on him for not responding to your calls. Whats the secret of your success?

I just called Steve at x3866 at NNA, got a recording again, asked for a return call again, asked for one of his colleagues, if he couldn't. Anything else I should know about getting an answer from NNA, anyone from NNA?

 

 

Boomer,
I am sorry you have such a hard time getting ahold of Nissan. Maybe I just got lucky (I certainly feel like it now). I just keep calling him until I get through. Like make a call every ten minutes.

The other thing you need to do it get your dealer on your side. Your dealer must also request that new tires be given to you. If you don't get this Nissan will not authorize the tires.

Also, please remember that even though it is frustrating and maddening you need to keep your cool and be polite but firm. Not to say that you are not, but for others calling them up and yelling won't get you anywhere.

Ja

 

jelledge, thanks for your reply, but you seem to have missed all of my involvement in these issues. I suggest you read some of my other posts, I am way ahead of you and I invented NICE!

BTW, has anyone talked to a supervisor at NNA, besides Steve? Do you or anyone else know if he reports to someone at NNA, who is authorized to report to the top management? So far, Steve sounds like a gatekeeper, does he have any real authority to make changes? I've heard he authorizes new tires, what else can he do?

Who does he report to? What is done with the reports? We really don't have much info, do we? Please enlighten me if I'm wrong.

 

Adding my name. They need to do something about this problem.

 

I have 7000 miles on a my car, with very slight wear just beginning to occur. My vin# is 1900. I understand my car was pulled off the production line for a deeper inspection for QA purposes, supposedly this is done to every 100th car. My tires have just beginning to show a very slight feathering issue, but I would not call it a problem just yet. A problem is a feathering issue that is ruining tires as we have seen on Droidekaus tires.

So my idea is that if my early build care does not have the problem to the degree of many early build cars, then it has to be something that is tuneable and fixable and was identified in my vehicle. The job was done at the factory, maybe the resources/equipment available in Japan is much better then Joe's Nissan in boomerville..

 

My feathering did not start until about 7,000 miles. Got it adjusted at 8696 miles and it has gotten worse. Hope yours does not but keep a look out.

 

Please refer to my post reagarding this for VIN range :
https://my350z.com/forum/showthread....&highlight=TSB

The new tires are great. The right pull symptom is gone too, but it's only been about 500 miles since the tire replacement. I'm having the dealer check for feathering during every oil change. If this is not a permanent fix, I will sell this car, and get a vette.
Love the car, but the tire problem, the Blose and now the rust spots inside the rearhatch jamb is driving me nuts.

 

This sucks and my VIN is 1 11314 so hopefully I will get to avoid this problem. But if you want REALLY bad service and crappy cars, get a VW or as mentioned above, an Audi or BMW. German cars suck big ones and VAG (Volkswagen/Audi) suck at taking care of the customer and will skirt a warranty claim any way they can. It's bad. Hopefully Nissan will not go that way. I will never buy a German car again. Maybe I will have to go Italian although they aren't exactly reliable either. Hmmm. Sucks to be an enthusiast. We notice everything.

 

actually I had a new tranny and alternator replaced on my wifes jetta with NO hassle, hopefully NISSAN can step up to that level, If a car has a problem and you get it fixed under warrenty and it resolves the issue, I am fine with it, if a company CAN'T get it fixed cause there is NO FIX, that pisses me off!!!

 

quick question... what does feathering of the tires mean??? sorry for the noob question fellas... please help a fellow z owner!

 

Good. My GF's Jetta has been trouble free as well. But there are a ton of pressing issues with the VR6 and 1.8T and 2.0 not to mention trannies, etc. in the MKIV's that are not being attended to by VAG. But this is about Nissan.

 

yeah my vin is arounf high 12000s. I have no problems with 2K miles on it except the chipping paint. The car feels a bit bouncy but doesn't bother me that much. I'm not sure if it is different than lower vins.

 

I guess it really depends on the dealer... I had an a4 for 4 years before my Z and I did not have a single warranty problem with my dealer. I just told them and they made the changes right away no questions asked, sometimes they even made the changes knowing that it was my mistake. So my point is, for any car, it is the dealer that makes the difference with the issues...

 

Dude i have asked the question also and no one will answer either. Good luck let me know if you find out.

 

I think it's like one edge, either the outside or inside edge of the tire, wears much more than the other. Someone posted a picture a while back.

 

Without sounding dumb but dont most cars do that anyway. Beetles do that on the rear wheels. Its the way they sit isnt it. The problem is that you cant rotate these wheels. So you always have an uneven wear on the front or rear tires. My trucks all have done that if i dont rotate them ontime.

 

nope, it is when the inside of each tire wears in a pattern that every 3rd or so block is MUCH more worn out and the next block gradually steps up, then back down again. Not only that, BUT one corner of each block is worn out MUCH more than the opposing corner. I will try to find a pic.

 

here is one

https://my350z.com/forum/attachment....&postid=163390