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My 350Z roadster stalled, under warranty, had to pay out of pocket

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Old Dec 30, 2006 | 05:50 PM
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Default My 350Z roadster stalled, under warranty, had to pay out of pocket

Well, my first ever engine problem in my entire driving career. I had a Saturn, Toyota, and now Nissan. I was driving on the highway and lost power for a second, next moment my engine dies, losing power to steering and braking. Pulled over to the side to have the car towed to the closest Nissan dealership, which is 6 miles away, which is another 6 miles away from my house. Turns out the harness wasn't properly attached, rubbing against the firewall of the car. Over time, the wires in harness had frayed and short circuited, disabling the car. Even though I still have the powertrain warranty, this isn't covered, had to pay for having a technician spend 2 days looking for the problem, and soldering a wire to fix the frayed part, and securing the harness. Not to mention the cab fees to get to the dealership to get this taken care of, twice.

Thanks Nissan, happy holidays to you too.
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Old Dec 30, 2006 | 05:54 PM
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How many miles? I thought just about everything was covered for 5 years, 60k miles.
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Old Dec 30, 2006 | 06:00 PM
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I don't know what the coverage is, but my car is less than 3 years old and with 44000 miles.
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Old Dec 30, 2006 | 06:01 PM
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Well..thats not engine/drivetrain so its understandable. Sucks, but understandable. Try contacting NNA and ask for a refund.
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Old Dec 30, 2006 | 06:02 PM
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^ I guess that's the next step, I'll do it after the new years
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Old Dec 30, 2006 | 07:13 PM
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Bumper to bumper is 3/36 and powertrain is 5/60. Electrical wiring (even if it's an engine harness) is not considered powertrain, so it's expected that it wouldn't be covered on a car with 44K miles on it. Don't be surprised when NNA tells you to go suck an egg.

Out of curiousity, how many hours of labor did they charge you for to fix it once they diagnosed the problem? I would hope no more than an hour, plus the standard diagnostic charge.
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Old Dec 30, 2006 | 07:16 PM
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With respect a wiring harness is not part of the power train.
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Old Dec 30, 2006 | 08:36 PM
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It never hurts to call NNA. It only hurts after you hang up disappointed and angry.
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Old Dec 30, 2006 | 09:00 PM
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Originally Posted by kcobean
Bumper to bumper is 3/36 and powertrain is 5/60. Electrical wiring (even if it's an engine harness) is not considered powertrain, so it's expected that it wouldn't be covered on a car with 44K miles on it. Don't be surprised when NNA tells you to go suck an egg.

Out of curiousity, how many hours of labor did they charge you for to fix it once they diagnosed the problem? I would hope no more than an hour, plus the standard diagnostic charge.
true, just disappointing that I had to be inconvenienced for 2 days, because they failed to secure the wiring harness like they were suppose to. It took a technician two whole days to figure out what went wrong, fortunately for me, they had a ceiling cap for how much they can charge for diagnosis, which was $90. Then they charged me $200 for fixing the wire and securing it.
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Old Dec 30, 2006 | 09:21 PM
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350zroadster, what dealership did you bring it to? I live in Cambridge, Ma too...
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Old Dec 30, 2006 | 11:10 PM
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290, not too bad.
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Old Dec 31, 2006 | 12:09 AM
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Do you know exactly where they repaired it? (pics?)

I would like to look on mine to see if there is any scuffing in the same spot.

Chris
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Old Dec 31, 2006 | 02:41 PM
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I'll bet the tech who was working on that car lost quite a bit of money.

Repairing wiring problems can get really expensive, simply because there are literally MILES of wires in a modern car, and alot of it is buried under carpet and panels and tape wrap. It isn't as simple just "resoldering a wire."

See if you can find out where the wire was at, so other owners can check and make sure their harness isn't chaffing as well.
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Old Dec 31, 2006 | 03:29 PM
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Originally Posted by ouch1011
I'll bet the tech who was working on that car lost quite a bit of money.

Repairing wiring problems can get really expensive, simply because there are literally MILES of wires in a modern car, and alot of it is buried under carpet and panels and tape wrap. It isn't as simple just "resoldering a wire."

See if you can find out where the wire was at, so other owners can check and make sure their harness isn't chaffing as well.
While I agree, dealerships in general make pot-loads of money charging $90 for a diagnostic fee for things that the mechs see 100 times and know exactly how to fix. I don't feel bad on the few instances where they take a loss because they're hedging their bets like crazy anyway.

And yeah, it would be good to put as much info in this thread as possible for future searchers to learn about a potential sore spot for the 350Z.
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