Notices
Maintenance & Repair 350Z up keep and diagnosing/fixing problems

Rear Axle Clicking, need some help

Thread Tools
 
Search this Thread
 
Old Oct 29, 2008 | 12:26 PM
  #1  
lil_shaun's Avatar
lil_shaun
Thread Starter
Registered User
 
Joined: Sep 2008
Posts: 103
Likes: 0
From: AZ
Default Rear Axle Clicking, need some help

Hey so after searching around I found that the clicking on my Z is due to the rear axle problem we have. My Z is an 05 base with 45k so its still under the factory powertrain warranty. So of course after reading that the axle lube/replacement is covered under nissans 60k warranty, of course the dealerships i called said its not. What im asking is for those of you who were in my current situation with an axle clicking problem that got it fixed under warranty to please tell me which dealerships (and location) you got yours done at. I plan to speak to the dealerships service dept. and ask them if they would cover it like they did yours, and if they say yes im going to go to my dealership and argue that its covered. Im pretty pissed that all 3 dealerships i called said its not covered, which im assuming their just too damn lazy to even bother with it. Im going to get this **** fixed for free, im not gonna let some a-hole dealership rip me 300+ dollars to lube up a damn axle.

I also have a warranty through my bank that would cover this no problem, but being that the dealerships already pissed me off im gonna make them pay for it
Reply
Old Oct 29, 2008 | 12:31 PM
  #2  
savvy's Avatar
savvy
Registered User
iTrader: (1)
 
Joined: Nov 2005
Posts: 4,124
Likes: 0
From: Salem, New Hampshire
Default

I had the TSB covered by the dealership with no problems at all. I'm not sure exactly where the line between yes and no can be drawn. I got mine done at about 26k miles on my 2005 base.
Reply
Old Oct 29, 2008 | 12:42 PM
  #3  
richcity's Avatar
richcity
Registered User
iTrader: (2)
 
Joined: May 2008
Posts: 114
Likes: 0
From: Queens, NY
Default

Your best bet is to use your warranty from the bank. That sound is annoying and your right 300+ bucks is rediculous to have to pay if it is under warranty. I couldnt get mine taken care of under warranty and didnt want to pay either but eventually the sound went away. Good Luck
Reply
Old Oct 29, 2008 | 12:43 PM
  #4  
Bret86944's Avatar
Bret86944
Registered User
iTrader: (4)
 
Joined: Apr 2008
Posts: 529
Likes: 0
From: Cincinnati
Default

I was denied by the dealership because my car had more than 30k miles and was more than I think three years old (it's an 04.5). This was a few months ago. They said TSB's aren't covered because they aren't mandatory.
Reply
Old Oct 29, 2008 | 01:02 PM
  #5  
freedonutss's Avatar
freedonutss
Registered User
iTrader: (14)
 
Joined: Jun 2008
Posts: 944
Likes: 1
From: Atlanta
Default

I was also denied on this service. They said the axle clicking is covered under the 4 yr/ 26k mile warranty or something like that.
Reply
Old Oct 29, 2008 | 01:45 PM
  #6  
xtremefairladyz's Avatar
xtremefairladyz
Registered User
iTrader: (5)
 
Joined: Jul 2007
Posts: 227
Likes: 0
From: Irvine, CA
Default

I say find the tsb, print it out. I got denied and I showed them I did my research. They just shut up and did the work like they should. I went back 4-5 times and each time they lubed it which really annoyed me because after I got back home, the clicking was back. So just print out the TSB and tell them that this is a KNOWN problem and it states to REPLACE the rear axle. Hope this helps.
Reply
Old Oct 29, 2008 | 01:57 PM
  #7  
Built2shredZ's Avatar
Built2shredZ
Registered User
 
Joined: Oct 2004
Posts: 4,235
Likes: 0
From: West Coast
Default

The dealership I went to also told me it was not covered by the powertrain warranty, I argue with them so they went and called up Nissan and it was covered by the powertrain warranty... I didn't pay a dime...
Reply
Old Oct 29, 2008 | 03:59 PM
  #8  
TreeFiddyZee's Avatar
TreeFiddyZee
Do WHAAAAT!?
Premier Member
iTrader: (19)
 
Joined: Aug 2007
Posts: 4,476
Likes: 3
From: Hoosier-ville
Default

I had the TSB done on mine at 31,260 miles on my '05 and they did it with no questions asked.

I've got a PDF of the TSB if you want it. PM me your email and I'll send it.

(I had it done and Neil Huffman Nissan in Louisville, KY. Don't think you want to drive that far though!)
Reply
Old Oct 29, 2008 | 04:14 PM
  #9  
davidv's Avatar
davidv
Registered User
iTrader: (2)
 
Joined: Jun 2004
Posts: 42,753
Likes: 11
From: Tucson, AZ
Default

Originally Posted by lil_shaun
What im asking is for those of you who were in my current situation with an axle clicking problem that got it fixed under warranty to please tell me which dealerships (and location) you got yours done at.
Just a note for future reference: regional posts are better answered in the appropriate regional forum.
Reply
Old Oct 29, 2008 | 09:55 PM
  #10  
lil_shaun's Avatar
lil_shaun
Thread Starter
Registered User
 
Joined: Sep 2008
Posts: 103
Likes: 0
From: AZ
Default

thanks for the responses guys, actually very helpful

and for the regional thing i didnt really mind if it was outta my area as long as its an authorized nissan dealership then i figured the warranty should be covered universally.
Reply
Old Oct 29, 2008 | 10:17 PM
  #11  
lil_shaun's Avatar
lil_shaun
Thread Starter
Registered User
 
Joined: Sep 2008
Posts: 103
Likes: 0
From: AZ
Default

heres something interesting that may suck for me...the tsb i found for the axle clicking is only for 2003-2004 Z's, whereas mine is a 2005. Would i have a problem with this?
Reply
Old Oct 29, 2008 | 11:38 PM
  #12  
hodahkwen's Avatar
hodahkwen
Registered User
 
Joined: Apr 2007
Posts: 68
Likes: 0
From: Sacramento
Default

Here's the TSB for the 2005. I had this done on my 2004 and they tried to make me pay for it as well. I had to go back in forth well them over the phone all day but they eventually agreed that it was covered under the warranty. The TSB even shows the claim information for the warranty, so don't let them tell you it's not covered.
Attached Files
File Type: pdf
Rear Axle Click Part 1.pdf (42.0 KB, 185 views)
File Type: pdf
Rear Axle Click Part 2.pdf (241.1 KB, 142 views)
Reply
Old Oct 29, 2008 | 11:41 PM
  #13  
lil_shaun's Avatar
lil_shaun
Thread Starter
Registered User
 
Joined: Sep 2008
Posts: 103
Likes: 0
From: AZ
Default

nice, thanks alot man appreciate it

oh and i heard something like its not covered passed 36k, is that just bs? me having 45k isnt a problem right?
Reply
Old Oct 30, 2008 | 09:10 AM
  #14  
Tim@WestCovinaNissan's Avatar
Tim@WestCovinaNissan
Banned
 
Joined: Apr 2007
Posts: 239
Likes: 0
From: Duarte, California
Default

The axle clicking, regardless if the TSB applies to your model year, is covered 5yrs/60k miles (powertrain warranty). If a dealership tells you otherwise, take it somewhere else.
Reply
Old Oct 30, 2008 | 12:15 PM
  #15  
ADMAN's Avatar
ADMAN
New Member
iTrader: (9)
 
Joined: Aug 2002
Posts: 1,705
Likes: 101
From: SIN CITY
Default

If you do it yourself, make sure you have a good torque wrench. I believe the spec on the bolt is 250 ft/lbs. I re-torque mine everytime I swap my rims/tires after a track event. I also replace the cotterpins if they look like they've moved at all.

FYI: After my new hubs, I haven't had any issues.
Reply
Old Nov 3, 2008 | 06:04 AM
  #16  
ladyzed's Avatar
ladyzed
Registered User
iTrader: (4)
 
Joined: Jan 2008
Posts: 573
Likes: 1
From: Kamloops BC
Default

I got my 04.5 from the US, and after going to my local Nissan complaining about the same issue - they said it wasn't covered... until I phoned NNA and complained and got a file #.

They sure fixed it promptly.
Reply
Old Nov 3, 2008 | 08:05 AM
  #17  
juanito's Avatar
juanito
Registered User
iTrader: (11)
 
Joined: Aug 2003
Posts: 53
Likes: 0
From: dallas,tx
Default

the proper torque, per the tsb I have seen, is 177 lbs. The tsb also says states that the grinding noise WILL reoccur (my emphasis) if not done to the proper specs. If anyone has better info, pls. let me know.
Reply
Old Nov 3, 2008 | 08:07 AM
  #18  
juanito's Avatar
juanito
Registered User
iTrader: (11)
 
Joined: Aug 2003
Posts: 53
Likes: 0
From: dallas,tx
Default

my bad, the tsb says that if the hub bolt is "overtightened", the incident will re-occur; sorry about the bad info.
Reply
Old Nov 3, 2008 | 09:36 PM
  #19  
decodeyoutokyo's Avatar
decodeyoutokyo
Registered User
 
Joined: Aug 2008
Posts: 16
Likes: 0
From: Long Beach
Default

im having trouble too with my 03 with 50k+, but i bought it used from the dealer with a 30k warranty, am i on the same page here, or do you think its different?
Reply
Old Nov 11, 2008 | 05:28 AM
  #20  
YourMomma's Avatar
YourMomma
New Member
 
Joined: Jan 2003
Posts: 110
Likes: 0
From: NJ
Default

So I have two questions...
1. How does this TSB address the issue? I don't see how lubing and re-torqueing makes clicking stop. What's the root cause?

2. Is there any risk with not getting this fixed?
Reply



All times are GMT -8. The time now is 03:10 PM.