"Probably the worst experience I've ever had... ever... ever ever.

From the shoddy service literally done IN THE PARKING LOT in front of their 1 bay unit store front, to having to return twice for repairs... to telling the employees I wasn't interested in dating them... to finally giving up on this company and their "warranty" and requesting my money back... I can't say enough, "RUN... Run, faaaar away."

It started with a pretty bad bend in my front right wheel caused by a pot hole. After a quick Google search on a Sunday afternoon, I headed out to Fort Washington, Maryland. We arrived shortly before close when the very respectful employees said they could fix it in a half hour. The red flag should have been waving, but I went ahead and paid $250 for the repairs and went on my way.

The next morning, I woke up to a flat tire - mind you, I had started with a bend, and now I had a flat to deal with. I headed back out to I Bent My Wheel to get their warranty to cover the bend a second time. This time, by myself, one employee actually asked for my number should "My boyfriend not keep me happy." I can't even make this stuff up.

I got the wheel fixed and drove home yet again... only to find the tire completely flat the next day! After being harassed by the employees and finding that their work obviously did not hold up, I went to another company in Baltimore, MD, known for their great work. Driving up on a half-sized spare, the Baltimore based company put the wheel on a balancing machine. Their diagnosis was that I Bent My Wheel LLC had actually damaged the wheel further and that they had "just fixed it enough for me to get home... twice."

After I got the wheel fixed a third time, I contact the owner of I Bent My Wheel requesting a refund on their shoddy work... I didn't even bother trying to get them to cover the $150 I spent re-fixing the wheel (yes, the second company also charged me $100 LESS than IBentMyWheel.com). He seemed to comply asking me for my address... only to find a very curt email a few days later saying he retracted what he had said and would not be paying me any refund because I hadn't given them a chance to fix the wheel ... a THIRD time.

Don't bother with this place. Convenience is no substitute for good work and good service. IBentMyWheel.com is NOT recommended

Almost nearing 3 years and I thought I'd put the fiasco that is IBentMyWheel.com behind me... that is, until this morning when I received a Yelp compliment.

"Oh goody!" I thought as I eagerly logged into my Yelp account to see which online Yelper had benefited from my due diligence as a paying customer. "Ah yes - a compliment for my review on I Bent My Wheel... glad I could help a fellow weary traveler..." I opened the account to see a Yelp compliment boasting of a single word... a word that would make most women slap the mouth that uttered it.

The C-word.

Now - what would instigate a retort of such magnitude?! Had I not invested not only my time in writing the review but also my money wasted at such establishment? Had I not fallen on my own sword to spread the truth about this dastardly wheel repair shop in Maryland?! Why had Arlando T. - the name of the account owner - a fellow Yelp user - taken such harsh verbal action against me? Further research was necessary.

I quickly pulled up the website for I Bent My Wheel LLC (ibentmywheel.com/details…) and notice that the owner, Arlando, requested that potential clients contact him directly. Arlando. Arlando? Surely this couldn't possibly be the same "Arlando" that had written the obscenity I found lurking in my Yelp compliment box. Could it? I must go deeper.

I pulled up the Who-Is listing for ibentmywheel.com. For the IT illiterate, this would detail the information behind the website's registrar. The website's owner in laymen's terms. To my disdain, the listing belonged to none other than an Arlando T. (I'll withhold the last name per Yelp guidelines - but feel free to look it up yourself).

Now it doesn't take Mr. Holmes to deduce that the Arlando who had taken my money more than 3 years ago leaving me with not one, but two flat tires. The same Arlando who failed to honor his "money back guarantee." The same Arlando who had written a false review about his own business (5 stars mind you). The Arlando who requested that clients contact him directly on his website. That all these Arlando's happened to be the same unfortunate gentleman who, rather than provide a good service to his clientele, would resort to childish name calling using a not-so-childish word.

So this updated review will conclude my interactions with the bent wheel repair shop in Maryland.

Best of luck, Mr. Arlando T. I can only hope that my wasted $250 hard earned American dollars at your Maryland Wheel Repair shop has been paid forward in stopping would-be-ripped-off-clients from gracing your nightmare establishment. I wish you the best and I hope that one day, you can learn to abide by your word, to honor your promises, and to help those in need willing to pay you their hard earned dollars.