Screw Bozz Performance
05-17-2005, 01:49 PM
#1
Registered User
Thread Starter
iTrader: (-1)
Join Date: Dec 2004
Location: Santa Clara
Posts: 143
Likes: 0
Received 0 Likes
on
0 Posts
Screw Bozz Performance
if all of you may not know by now i would like to say that Bozz Performance ****ing sucks. Customer service sucks, giving customer ******** status on their parts. I have been waiting for my bride seats the past 4 weeks. Everytime i call they would say that they would call bride and call me back in a few hours. From those few weeks..not even once they called me back to update me with the status and a few time they would say "we will call you back in a few hours" and didn't even ask my information.
I went to Bozz last Monday and "Kenric" said that bride had everything ready to go and ship so he said the parts will be here by thursday or friday. The days came and i made another trip there once again to check for my seats but kenric gave me attitude saying UPS has not showed up yet. This guy is extremely hard to deal with as he will give you sarcastic stupid remarks saying stuff like it's not his fault it's the shipping problems. Everytime i come to the shop he does not make any effort of tracking down the seats. Check this, I called bride today and they said that they are waiting for Bozz to send them the payment for the seats in order for them to ship them out. what kind of bull is that? I went to bozz today and explained everything to kenric and yes, more attitude and sarcism from him saying that bride is wrong or what not. When i left..15 minutes later he calls me and accuses me and my two friends of stealing his wallet and checkbook. He stated that his "neighbors" saw us steal it. i was in the shop while my two friends were next to the entrance having a smoke. I am giving them til the end of this week to give me my seats or else i'm getting my money back.
I went to Bozz last Monday and "Kenric" said that bride had everything ready to go and ship so he said the parts will be here by thursday or friday. The days came and i made another trip there once again to check for my seats but kenric gave me attitude saying UPS has not showed up yet. This guy is extremely hard to deal with as he will give you sarcastic stupid remarks saying stuff like it's not his fault it's the shipping problems. Everytime i come to the shop he does not make any effort of tracking down the seats. Check this, I called bride today and they said that they are waiting for Bozz to send them the payment for the seats in order for them to ship them out. what kind of bull is that? I went to bozz today and explained everything to kenric and yes, more attitude and sarcism from him saying that bride is wrong or what not. When i left..15 minutes later he calls me and accuses me and my two friends of stealing his wallet and checkbook. He stated that his "neighbors" saw us steal it. i was in the shop while my two friends were next to the entrance having a smoke. I am giving them til the end of this week to give me my seats or else i'm getting my money back.
05-17-2005, 01:55 PM
#2
Sleeps in 350Z
iTrader: (3)
Join Date: Aug 2003
Location: Bay Area, CA
Posts: 2,995
Likes: 0
Received 0 Likes
on
0 Posts
That sucks man! I hope everything works out.
If it were me, I would have demanded my money back at that point. And after the theft accusation, I would have definitely gone back to get my money.
Did you charge it? Just call your credit card company and tell them to cancel payment.
If it were me, I would have demanded my money back at that point. And after the theft accusation, I would have definitely gone back to get my money.
Did you charge it? Just call your credit card company and tell them to cancel payment.
05-17-2005, 01:58 PM
#3
Registered User
Thread Starter
iTrader: (-1)
Join Date: Dec 2004
Location: Santa Clara
Posts: 143
Likes: 0
Received 0 Likes
on
0 Posts
i put a 50% deposit on the seats because they said they have to "front" the money to bride. Today Kenric said they only do C.O.D. so what kind of **** is he pulling? what do you think should i just demand the money back right away?
05-17-2005, 02:33 PM
#6
VERTEX Army CEO
iTrader: (17)
Join Date: Sep 2003
Location: SF Bay Area
Posts: 7,408
Likes: 0
Received 0 Likes
on
0 Posts
Man. I hope I wont' get the same sh*t for my kit 
. So far so good though. I checked with Speed Alliance who is their main supplier & they told me that my order is coming in according to what they have said to me. At first I thought they were giving me B.S. when they said it was delayed but I confirmed directly from Speed Alliance that it was in fact delayed due to Customs. Spoke to Dat who was really cool to talk to. He told me that they'll give me a heads up as soon as it comes in & as soon as they ship it out to Bozz. Never worked/talked to Kenric so maybe that's a good thing. Spoke to a guy named Alex instead & he was real cool talking to. Wish you the best though with your seat. If they accused me like that of stealing something, I would've asked for my money back as well. That's totally uncalled for. I'll keep everyone informed with my situation as well.
. So far so good though. I checked with Speed Alliance who is their main supplier & they told me that my order is coming in according to what they have said to me. At first I thought they were giving me B.S. when they said it was delayed but I confirmed directly from Speed Alliance that it was in fact delayed due to Customs. Spoke to Dat who was really cool to talk to. He told me that they'll give me a heads up as soon as it comes in & as soon as they ship it out to Bozz. Never worked/talked to Kenric so maybe that's a good thing. Spoke to a guy named Alex instead & he was real cool talking to. Wish you the best though with your seat. If they accused me like that of stealing something, I would've asked for my money back as well. That's totally uncalled for. I'll keep everyone informed with my situation as well.
Last edited by GTNPU Z; 05-17-2005 at 02:38 PM.
05-17-2005, 02:38 PM
#7
Minivan Racer
iTrader: (3)
Join Date: Sep 2002
Location: Santa Clara, CA
Posts: 2,717
Likes: 0
Received 0 Likes
on
0 Posts
Sorry to hear that!!!
I'll file a complain with Better Business Bureau. I've done that before and issues get resolved much quicker with BBB than doing it alone.
Trending Topics
05-17-2005, 02:47 PM
#8
....for your health
Sorry to hear man- hope it works out for you. I've never dealt with Bozz personally, mostly because I have countless friends who have nothing but horror stories about that place. Your best bet would be to get your money back ASAP and place an order with one of the vendors here on the site. Good luck in whatever you decide to do!
05-17-2005, 04:01 PM
#10
Registered User
Join Date: Mar 2003
Location: NorCal
Posts: 498
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Moodie
I'll file a complain with Better Business Bureau. I've done that before and issues get resolved much quicker with BBB than doing it alone.
05-17-2005, 04:14 PM
#11
Registered User
Thread Starter
iTrader: (-1)
Join Date: Dec 2004
Location: Santa Clara
Posts: 143
Likes: 0
Received 0 Likes
on
0 Posts
i called bride once again. they sent me the fax invoice copy that they sent to bozz and confirmed that bozz haven't sent them the payment and that the seat and rails are still there. Since bozz said that the seat were shipped to their old shop and will reship to their shop within 2 days.. i am giving them 'til friday before i go regulate and get my money back....
Appologize if im complaining to much
Appologize if im complaining to much
05-17-2005, 04:35 PM
#12
Registered User
iTrader: (13)
Join Date: Dec 2002
Location: So Cal
Posts: 3,674
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by jdmtouch
i called bride once again. they sent me the fax invoice copy that they sent to bozz and confirmed that bozz haven't sent them the payment and that the seat and rails are still there. Since bozz said that the seat were shipped to their old shop and will reship to their shop within 2 days.. i am giving them 'til friday before i go regulate and get my money back....
Appologize if im complaining to much
Appologize if im complaining to much
Dont trip man. If anything venting is good for you. I wouldnt even wait till friday, screw them! Just get your money back and be done with tit. If they've given you so much crap during this whole transaction they dont deserve your business.
ravi
05-17-2005, 04:38 PM
#13
Registered User
iTrader: (10)
Join Date: May 2003
Location: SF Bay Area
Posts: 3,282
Likes: 0
Received 0 Likes
on
0 Posts
can't you get your $$ back.
and go to another shop who will buy the same seats that is waiting for you at bride. so then you'll still get your seats and not have to deal with bozz perf. anymore.
and go to another shop who will buy the same seats that is waiting for you at bride. so then you'll still get your seats and not have to deal with bozz perf. anymore.
05-17-2005, 05:18 PM
#18
Registered User
Thread Starter
iTrader: (-1)
Join Date: Dec 2004
Location: Santa Clara
Posts: 143
Likes: 0
Received 0 Likes
on
0 Posts
i find it funny that today is the very first time kenric gave me a call and it happen to be him accusing me of stealing his personal belongings
