Took my car in for the fuel recall, mentioned the axle click (more of a ping), oil change, and an alignment.

And something happened--they fixed everything. No questions, no trying to make them understand, no worries.

Big props, and I'll have to thank Jeff. His activity on the forums made me drive from work (ontario) to WC without hesitation...and I'll be back.


FYI, sweet Motul oil change special for $45!!!!

 

Doesn't Jeff and Jenny (former Performance Nissan guys) work there now?

 

What year is the fuel recall on?

 

^

 

I really need to check this place out.. my Zs need some TLC.

 

Yep, Jenny and I are here and happy to help you guys in anyway we can!!

WTF!!!! I will be all over this today! These guys know better than that!!!

 

Hmmm...my car still needs both of those fixes. Can you take care of this Jeff? What is the time frame to get it done?

 

PM me your name and phone number, we will call you right back. This stuff is easy, and we can do it right away! Jeff

 

Yea, I was there last weekend to pick-up the JWT Popcharger. I was'nt able to meet Jeff (I believe he was at AutoCrave) but he did have the item tag with my name on it ready for purchase. Thanks Jeff!! I will definately come back for service...

 

I dropped my car off at 10 and it was ready at 4.

 

just wanted to say thanks jeff for everything. your facility is freaking nice, and thats the first time i've seen a dyno at a dealership haha.


by the way, do you have a copy of the paperwork from the alignment i can see? Pm me please.

 

Nice. Did they charge you for any of that TSB work?

 

Good work Jeff and West Covina Nissan!

PM sent to Jeff!

 

Frank@WestCovinaNissan (service director) is now on the board as of today. I'll see what he can do. It should be attached to your work order.

 

Wait, you guys have a dyno at the dealership? haha that's great!

 

Nope.

 

I forgot to ask for the alignment results too, but if they aren't there I'm putting faith in the place.

 

I also did had great service and a great tour of the place when I got my alignment done, but I also did not get results of the alignment. It is not a big deal, but they should attach them to the receipt. It would just be nice to know if the car is within specs or not, and if it is not by how much.

 

Frank (service director) and I just had a meeting about this with the guys. For now on we will make sure the "results" are attached to all your paperwork. Jeff

 

Frank just called me. Thanks Jeff! I'm setup for the 3rd. Maybe you can mention to him about doing an alignment as well. Thanks again!