question.. is an appointment necessary for an oil change on a saturday at westco? i need to go this saturday but my schedule's weird and i don't know when i can yet so i don't wanna set up an appointment. have you guys just showed up and gotten taken care of quickly?

thanks--
naeiri

 

i would think so, since its a dealer.

 

nah i wanna get the customer's experience... like how long did they wait when they had an appt, and how long did they wait when they didn't?

there's been a couple times where i've had an appt and i've still watched my car sit there in line waiting to be taken care of for an hour... not that i mind hanging out with the westco folks

 

naw u dont need appointment. i got a couple oil changes there before just walked in

 

I usually do walk ins there for oil changes. If its awfully busy, like it was last Friday, it'll be about a hour and half wait. But there's a couple stores nearby to keep you busy.

 

how much is oil/filter change at west co?

 

umm well i've got a service plan already paid for.. but i ask for motul.. and with the forum discount it comes to like $12.

 

no offense to westco because the guys there know i have much respect for them and appreciate them, the few times i've scheduled appointments it didn't make a differance. the people that got there before still went before me, and the people that got there after me still went after me. So just show up. Even if you show up when its busy they still roll you through pretty quick if it's JUST an oil change. I dont think i've ever waited more then an hour showing up mid day on saturday.

 

+1

 

I think if you plan to go early, you dont need appointment. But if you are planning to go in the middle of the day, I think you should make appointment.

 

ok thx guys.

 

Thanks Naeiri! Was just planning to make a thread like this. haha!

 

anytime

 

i just realized you ninja-edited.... so my reply to you doesn't make sense. i shake my fist at you.

original post went something along the lines of.. 'why don't you call them or ask message them'

 

if ur car isnt lowered they can handle ur car right away. most of the members that come in have to wait sometimes because we used the lowered cars on the alignment rack. if there's a car already on the rack then u have to wait. thats the only thing.

 

nope my car isn't lowered. can i request a tech?


oh and did you see the pic of nismobear with your car? http://flickr.com/photos/12277748@N0...7603242361161/

...that IS your car right?

 

oh wow i didnt even see that pic. that is so cool! so lucky the bear visited my car.


i guess u can request a tech. no ones ever asked me that before but i dont see why not. if anything u can call and ask for Heri. he'll definately handle everything for u.

 

You can also PM him Heri@westcovinanissan. PLEASE use Heri if you can, he understands that our 350Z Forum friends get special pricing and treatment!

 

thx jeff

 

+1