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WCN huge let down!!!

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Old Jun 20, 2008 | 05:47 PM
  #21  
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sorry for you experience bro, i met you that day that you z running the comsumption test. i had the red one with black rpf1s if you remember.
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Old Jun 21, 2008 | 09:47 AM
  #22  
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Originally Posted by r_seng
sorry for you experience bro, i met you that day that you z running the comsumption test. i had the red one with black rpf1s if you remember.
Yeah bro I remember,how u been??? Turns out I might be able to make it to the HB meet after all WHOOT!!! I convinced my chick we can go to vegas in August LOL.
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Old Jun 21, 2008 | 11:44 AM
  #23  
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I've good man, great to hear you can make it! Which caravan are you rolling with?
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Old Jun 21, 2008 | 01:16 PM
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damn, sorry to hear about that. So far, I had good experience with WCN. They did crack my windshield that one time when I took my car in for axle clicking. I saw the crack after I drove the car home, I call Hari back right away and he took care of it.

Was your rental Z with the SMB color? I saw a SMB z in the work parking lot the other day, I was wondering who got a new Z.
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Old Jun 21, 2008 | 01:38 PM
  #25  
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Hmmm, makes me think twice now. I was just about to go for service there this past week but got caught up with work. Now what, I just need basic service. The options for basic service don't look too great.
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Old Jun 21, 2008 | 02:22 PM
  #26  
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dam, sucks. makes me be even more paranoid bout taking car in to any dealer with nice aftermarket wheels.
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Old Jun 21, 2008 | 02:47 PM
  #27  
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Good luck with the new engine OP. I also got my engine replaced by WCN for oil consumption. It seemed like the problem was fixed until my first oil change, now the Z's going downhill again and burning oil. So I hope your new engine works out for you. I always used to take my Z to WCN for oil changes but after reading way too many threads like this one, I'll be taking it somewhere else from now on. I don't feel like arguing with people to get my car fixed if they scratch it or something. WCN service department FTL yo
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Old Jun 21, 2008 | 05:22 PM
  #28  
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remember this? i was probably one of the first ones to speak out against WCN.. sad to see they still haven't changed.

https://my350z.com/forum/southern-california/323437-what-s-going-on-with-wcn-service-department.html

they offered me like 3 free oil changes for my problems.. haha..... i of course said i will never go back there again.

Last edited by knucklez; Jun 21, 2008 at 05:25 PM.
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Old Jun 21, 2008 | 05:24 PM
  #29  
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------> WCN if it doesnt shape up its customer service...
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Old Jun 21, 2008 | 06:24 PM
  #30  
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hmmmm, no peeps from WCN answering this thread.. should i go to wcn? i not sure now.
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Old Jun 22, 2008 | 06:58 PM
  #31  
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Originally Posted by hkman78
damn, sorry to hear about that. So far, I had good experience with WCN. They did crack my windshield that one time when I took my car in for axle clicking. I saw the crack after I drove the car home, I call Hari back right away and he took care of it.

Was your rental Z with the SMB color? I saw a SMB z in the work parking lot the other day, I was wondering who got a new Z.
yeah that was my rental everyone thought I got rid of my Z haha. PPW or nothing at all!!!
I've had good experiences and made threads but that was before frank and tim left (the good ol days).
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Old Jun 22, 2008 | 07:02 PM
  #32  
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Originally Posted by calin
Good luck with the new engine OP. I also got my engine replaced by WCN for oil consumption. It seemed like the problem was fixed until my first oil change, now the Z's going downhill again and burning oil. So I hope your new engine works out for you. I always used to take my Z to WCN for oil changes but after reading way too many threads like this one, I'll be taking it somewhere else from now on. I don't feel like arguing with people to get my car fixed if they scratch it or something. WCN service department FTL yo
I already see oil consumption but it's expected with the first oil change. I hope it gets better when I do my next oil change. I'll probably go with a buyback if this motor consumes oil and fullfil my dream of a kouki s14 with a built KA24deT !!! Its the same techs with new managment so I have a feeling I know where the problem lies...
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Old Jun 22, 2008 | 07:04 PM
  #33  
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Originally Posted by r_seng
I've good man, great to hear you can make it! Which caravan are you rolling with?
Actually have to drop off my chicks car to get some recall work done so I'll have to roll after that solo.
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Old Jun 22, 2008 | 07:10 PM
  #34  
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ArCtM, you got a PM
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Old Jun 23, 2008 | 07:11 AM
  #35  
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I spoke with felipe on friday about my curb rashed rim and they're already trying to weasel their way out of fixing their mistakes.
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Old Jun 23, 2008 | 11:31 AM
  #36  
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i just got another phone call from them about scheduled maintences i may need. i thought i was off that phone list!!!!!
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Old Jun 23, 2008 | 02:35 PM
  #37  
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wow, no response from WCN yet?
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Old Jun 23, 2008 | 02:44 PM
  #38  
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I dont think anyone from the service dept is on the forums anymore. I think its just a few guys from parts now.
I'm going in tomorrow BTW my new and improved hand built V2 motor is still eating oil maybe even at a faster rate.
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Old Jun 23, 2008 | 02:53 PM
  #39  
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Originally Posted by joey3am
wow, no response from WCN yet?

Can't really get a response from people that don't have any control. All the current WCN people are in the parts department.
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Old Jun 23, 2008 | 02:57 PM
  #40  
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stuff like this is exactly why I will no longer deal with West Covina Nissan... they've treated me right in the past but the LAST experience I had with them a few weeks back was horrible...

I was going to do a writeup myself and post it here and it's just as bad as yours but I knew it'd go unanswered by WCN reps anyway. And if there was a response it'd be one of those generic/copy&pasted responses anyway

Sorry to hear bro hope everything is taken care of for you at Performance from now on
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