My 07 Z is back at the dealer for the slave cylinder problem, complaint filed.....
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From: Boston, Ma
I took it in 2 times, and both times they said can not replicate. The third time there was no clutch fluid and I had to get it towed. The service manager called me and told me that they would replace the entire slave cylinder, meaning they would have to drop the tranny out and it might take 2-3 days to get the parts in, this was in August or Sept. They paid for the tow and gave me a five day rental even though they technically didn't have to. It sucked when it happened and that I had to take it to them 3 times, but it worked out in the end. It’s been 2 months now and no issues.
Just an FYI I called Nissan USA prior to the third Visit, letting them know according to state law if they don't fix it this time around and I bring it in again it's a lemon. I mainly called to start a paper trail just incase it resulted to that. They regional manager called me back and said there was nothing he could do unless it was an official complaint. He was kinda a d!ick too. In the end I think he did call the dealership to forewarn them that its getting close to them buying back my car because they were much more "willing" the third time around.
Just an FYI I called Nissan USA prior to the third Visit, letting them know according to state law if they don't fix it this time around and I bring it in again it's a lemon. I mainly called to start a paper trail just incase it resulted to that. They regional manager called me back and said there was nothing he could do unless it was an official complaint. He was kinda a d!ick too. In the end I think he did call the dealership to forewarn them that its getting close to them buying back my car because they were much more "willing" the third time around.
Last edited by xNeo; Nov 19, 2007 at 07:50 PM.
Originally Posted by quidproquo
I understand what you are saying... I haven't had this issue either and the last thing I want to do is go to a dealer for service on my car, but the fact of the matter is this is a safety issue. If the problem was the back wiper getting stuck mid way through a cycle, I probably wouldn't be too concerned. Some people have had this issue at 1,500 miles, others haven't seen symptoms until 10,000 miles... You never know if the next time you shift it'll be your turn!!! I'd rather just have peace of mind... 
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From: New Jersey
Originally Posted by quidproquo
I understand what you are saying... I haven't had this issue either and the last thing I want to do is go to a dealer for service on my car, but the fact of the matter is this is a safety issue. If the problem was the back wiper getting stuck mid way through a cycle, I probably wouldn't be too concerned. Some people have had this issue at 1,500 miles, others haven't seen symptoms until 10,000 miles... You never know if the next time you shift it'll be your turn!!! I'd rather just have peace of mind...
Originally Posted by quidproquo
I understand what you are saying... I haven't had this issue either and the last thing I want to do is go to a dealer for service on my car, but the fact of the matter is this is a safety issue. If the problem was the back wiper getting stuck mid way through a cycle, I probably wouldn't be too concerned. Some people have had this issue at 1,500 miles, others haven't seen symptoms until 10,000 miles... You never know if the next time you shift it'll be your turn!!! I'd rather just have peace of mind...
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From: PORTLAND, OR
I've noticed the same thing. Most people with clutch problem have launched or taken the car to the track. I've got 6K on the clock & never have had a problem. I've never launched it either. Good luck to you guys.
Originally Posted by VeeTec
Yeah, according to my dealer, they have an updated slave cylinder, which came out in October, due to the issues.
I will continue to post updates, but imagine the car will be there for most of the week, waiting for the parts.
I will continue to post updates, but imagine the car will be there for most of the week, waiting for the parts.
Can you give us the part number for the replacement part, please?
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From: Atlanta, GA
Originally Posted by mthoodrocker
I've noticed the same thing. Most people with clutch problem have launched or taken the car to the track. I've got 6K on the clock & never have had a problem. I've never launched it either. Good luck to you guys.
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From: NYC Area
Originally Posted by VeeTec
After 9K miles, and very little effort on the dealers part, to get the problem fixed, I finally had to drop it back off with them. The problem is so bad now, it's causing the clutch to slip daily.
I first reported that the pedal was still going to the floor, after it was repaired back at 11,500 miles. Then I was told that they would contact me when the Nissan Rep was in town, so he could look at the problem. Well, that day came and went, with me calling in between, and their excuse was that he was too busy to get to my car. A few months later, the problem is getting worse, and it's taking a toll on my clutch. I still get the same response, so yesterday I finally called them, and told them I was bringing the car in, that they would have to fix the problem, as it had become a safety issue now.
So I am at the dealer this morning, and I am told that they don't really know what to do, because they replaced the slave cylinder and followed the directions installing the new one. I asked if it was possible the new one was bad, or it was installed wrong. They said, "I don't think so, we followed the instructions".
I told them I was going to leave it with them, as it was not right, and I should probably call NNA, if they couldn't fix it. The service advisor told me I probably should, as it may speed up the repair.
I expected a rental car, since the part is covered under warranty, as they had provided last time, but it was not offered this time.
So, I called NNA, filed a complaint about the repair, dealer and problem. I also told them I was without a car as a result. They told me the dealer should have provided a rental car, given the situation, and not put me off like this. NNA also suggested that the repair may have been done improperly by the dealer. Either way, they promised to put me in touch with the local rep tomorrow, to get my car on the road to being repaired. I was given my file#, and a contact person to follow up with, as the case progresses.
Anyone with the clutch pedal drop issue, I highly suggest you report it to NNA, so they are aware how widespread the problem is.
I told both the dealer and NNA that is was very furstrating to buy a new car, and have the same issue, with no resolution, for 20K miles. The dealer didn't seem to be too concerned, but NNA did. We'll see.
I will give updates on the progress.
I first reported that the pedal was still going to the floor, after it was repaired back at 11,500 miles. Then I was told that they would contact me when the Nissan Rep was in town, so he could look at the problem. Well, that day came and went, with me calling in between, and their excuse was that he was too busy to get to my car. A few months later, the problem is getting worse, and it's taking a toll on my clutch. I still get the same response, so yesterday I finally called them, and told them I was bringing the car in, that they would have to fix the problem, as it had become a safety issue now.
So I am at the dealer this morning, and I am told that they don't really know what to do, because they replaced the slave cylinder and followed the directions installing the new one. I asked if it was possible the new one was bad, or it was installed wrong. They said, "I don't think so, we followed the instructions".
I told them I was going to leave it with them, as it was not right, and I should probably call NNA, if they couldn't fix it. The service advisor told me I probably should, as it may speed up the repair.
I expected a rental car, since the part is covered under warranty, as they had provided last time, but it was not offered this time.
So, I called NNA, filed a complaint about the repair, dealer and problem. I also told them I was without a car as a result. They told me the dealer should have provided a rental car, given the situation, and not put me off like this. NNA also suggested that the repair may have been done improperly by the dealer. Either way, they promised to put me in touch with the local rep tomorrow, to get my car on the road to being repaired. I was given my file#, and a contact person to follow up with, as the case progresses.
Anyone with the clutch pedal drop issue, I highly suggest you report it to NNA, so they are aware how widespread the problem is.
I told both the dealer and NNA that is was very furstrating to buy a new car, and have the same issue, with no resolution, for 20K miles. The dealer didn't seem to be too concerned, but NNA did. We'll see.
I will give updates on the progress.
Corona nissan replaced my clutch under warranty the first time it happend to me which was from the same problem everyone else was having... actually burnt up the cluth myself due to user error maybe 5k miles after that (the stock clutch is not good at all) Corona nissan replaced the cluth, flywheel, and master slave cylinder all under warranty for the second and last time and also supplied me with a free Nissan Titan rental for three days which i took off roading in a wash and got it stuck(took 6 hours to get it out with help of a FJ Cruiser and Big *** lifted f-350... it was in thick sand lol..) any who I guess im lucky to have a dealership that is very good to their customers.. O by the way Nissan told me that the first time it went out on me which was when the car had roughly 1k millage on it, they told me that when cars come from the factory they are prepped before they hit the dealership and for my case in particular, they had not filled the clutch line with fluid or something like that which was the reason for the clutch going out(so they say) on such a new car which supposebly takes place during prepping.. sorry that was so long
Last edited by D'sNuts; Nov 21, 2007 at 04:45 PM.
Thread Starter
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From: Jackson County, GA
The car came home today, but in traffic the pedal started feeling a bit mushy again.
They didn't replace the clutch, only the slave related parts and fluid.
On top of all that, my car had a 2x2.5 inch paint transfer spot on the front bumper, which I immediately point out to the service advisor. His response, "I wasn't here when it came in". I told told him, "I was, and the service advisor checked the car out and noted no damage or marks, when the car was checked in". I always check my car when I leave it anywhere, and this is why.
I really don't think they know what customer service is. He told me to bring the car back Tuesday, and there paint guy would take the paint transfer off. I am sure there as scrapes as well, which will be visible once the white paint is removed.
I am so pissed.
I will pull the other work receipt and compare part numbers, and post if it is the new updated slave later. It's supposed to be.
They didn't replace the clutch, only the slave related parts and fluid.
On top of all that, my car had a 2x2.5 inch paint transfer spot on the front bumper, which I immediately point out to the service advisor. His response, "I wasn't here when it came in". I told told him, "I was, and the service advisor checked the car out and noted no damage or marks, when the car was checked in". I always check my car when I leave it anywhere, and this is why.
I really don't think they know what customer service is. He told me to bring the car back Tuesday, and there paint guy would take the paint transfer off. I am sure there as scrapes as well, which will be visible once the white paint is removed.
I am so pissed.
I will pull the other work receipt and compare part numbers, and post if it is the new updated slave later. It's supposed to be.
VeeTec: the clutch will continue to be mushy even with new slave parts for these reasons:
1. Your clutch has been pretty much destroyed due to slipping when the pedal was going to the ground.
2. The clutch dampener.
1. Your clutch has been pretty much destroyed due to slipping when the pedal was going to the ground.
2. The clutch dampener.
Thread Starter
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From: Jackson County, GA
I see one part number that is different.
Old part, from the August fix.
306A1-JK40A CYL ASSY - CONC
New part from the November fix.
306A1-JK40C CYL ASSY - CONC
Old part, from the August fix.
306A1-JK40A CYL ASSY - CONC
New part from the November fix.
306A1-JK40C CYL ASSY - CONC
Last edited by VeeTec; Nov 23, 2007 at 09:21 PM.
Thread Starter
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From: Jackson County, GA
Originally Posted by VitViper
VeeTec: the clutch will continue to be mushy even with new slave parts for these reasons:
1. Your clutch has been pretty much destroyed due to slipping when the pedal was going to the ground.
2. The clutch dampener.
1. Your clutch has been pretty much destroyed due to slipping when the pedal was going to the ground.
2. The clutch dampener.
I am taking the car back, it will be replaced.
Originally Posted by VeeTec
I see one part number that is different.
Old part, from the August fix.
306A1-JK40A CYL ASSY - CONC
New part from the November fix.
306A1-JK40C CYL ASSY - CONC
Old part, from the August fix.
306A1-JK40A CYL ASSY - CONC
New part from the November fix.
306A1-JK40C CYL ASSY - CONC
Edit: btw, did the service department comment on the slave or what they found? My original slave was definitely leaking fluid and that was the cause of all my problems.
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From: Jackson County, GA
Originally Posted by VitViper
I just posted in your other thread: I apparently got the revised slave cylinder as well since I had to wait for it to come off of backorder, but the part # was still the same (this was about 3-4 months back now).
Edit: btw, did the service department comment on the slave or what they found? My original slave was definitely leaking fluid and that was the cause of all my problems.
Edit: btw, did the service department comment on the slave or what they found? My original slave was definitely leaking fluid and that was the cause of all my problems.
For the second fix, they didn't say anything, other than it was the slave again.
Originally Posted by VeeTec
On the original, they said it was leaking.
For the second fix, they didn't say anything, other than it was the slave again.
For the second fix, they didn't say anything, other than it was the slave again.
Originally Posted by VitViper
Sounds like you got a leaky slave the second time, sucks :/. I've been checking my clutch fluid level ever since my fix... no level drop. Looks like I'm set *fingers crossed*.
Did your level drop?