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New Z+Nail in tire+dealer= nota damn thing

Old Sep 5, 2006 | 02:31 PM
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Default New Z+Nail in tire+dealer= nota damn thing

So on Aug 15th I bring my new Z home and have enjoyed it very much since then. As of today I have put 347 miles on the car as it sits in the garage during the week. Well I have had to keep putting air in the RR tire everytime I drive it so today I pull the wheel off and sure enough there is a nail in the inside shoulder of the the tire. Took it down to Discount Tire and there wasn't much that could be done with that type of a puncture. Next the dealer gets a call from me and after speaking to both the service mgr and my sales mgr they decline any responsability and fair enough but now there is nothing left to do but fork over the $273 for a new rear tire.

Knowing that neither the dealer will attempt or offer any compensation,tire replacement or discount on a new tire I need to know are there any other avenues I should travel before shelling out the dough?
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Old Sep 5, 2006 | 02:32 PM
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I feel your pain, but there really isnt anything you can do. The dealership or you dont really know if it is your fault or if it was like that on the lot.. 247 bucks is a lot. Check out the tire sites online and get a comparable tire. The stock one sucks anyway. I got mine for 130 for 275/40/18s. (+ shipping)
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Old Sep 5, 2006 | 02:40 PM
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That blows. Oddly enough my nissan dealership which has the worst rep of any dealership in our town fixed my tire without charging me a dime. I didnt even buy the car from them. I had like a nail and two screws in one tire and they repaired it without question. im sure the dealer doesnt owe it to you to fix it but you would think after spending your money with them they would do something.
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Old Sep 5, 2006 | 03:16 PM
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this is just a good reminder to buy the discounttire dire certificates.
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Old Sep 5, 2006 | 04:40 PM
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Check all the fine print in your tire warranty. My bet is that it will not cover anything other than abnormal tread wear. This is truly unfortunate for you. The dealer, if worth their salt could offer you the tire at their cost or a little over that. You should ask for their help and if no help, then spread the word to all that you can about their customer service. The squeaky wheel gets the grease! Good Luck!
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Old Sep 5, 2006 | 08:22 PM
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After driving the car for 20 days, it would be difficult to show that the car was sold to you with a nail in the tire. It happens. Time for a new tire.
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Old Sep 9, 2006 | 03:56 PM
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Originally Posted by davidv
. Time for a new tire.
Does anyone have an idea where I can get this tire at the most reasonable price? I want to keep the matching set and everything as original as possible. I am planning on new wheels/tires soon but still want to get this fixed ASAP. Discount/Tire Rack and Tire Pro's prices are competitive but perhaps there is someone chepaer.
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Old Sep 9, 2006 | 04:54 PM
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i think discount tire might be the best way to go. last time i bought from them they said they would replace it free of charge if something like that happened. not sure if they still do that or not. and their prices are hard to beat as well.
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Old Sep 9, 2006 | 04:59 PM
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dealers wont take responsibility for anything... my car got all scratched up at the dealership while it was there for service.. i *****ed and *****ed for a month straight to the dealership and NNA.. but nothing happened...
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Old Sep 9, 2006 | 05:04 PM
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Originally Posted by ClaytonC01
dealers wont take responsibility for anything... my car got all scratched up at the dealership while it was there for service.. i *****ed and *****ed for a month straight to the dealership and NNA.. but nothing happened...
now they are responsible for that. That's messed up. I would report them to the BBB or something. I wouldn't let it go. They're quick to take your money, but when they do damage to your vehicle and you want some compensation, it's like you're bugging them???
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Old Sep 9, 2006 | 05:16 PM
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i talked to the service manager, general manager, and nissan north america.. the dealership is saying the scratches were there prior to me bringing it in. and yes.. my car would be covered in scratches since all i do is take it to car shows.....
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Old Sep 9, 2006 | 05:21 PM
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Originally Posted by ClaytonC01
i talked to the service manager, general manager, and nissan north america.. the dealership is saying the scratches were there prior to me bringing it in. and yes.. my car would be covered in scratches since all i do is take it to car shows.....
you hijacked his thread man.
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Old Sep 9, 2006 | 05:23 PM
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sorry...
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Old Sep 9, 2006 | 05:26 PM
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Originally Posted by Jason021174
you hijacked his thread man.
Well, essentially the topic of this thread boils down to what the dealership is/is not responsible for. So, I don't think he's a hijacker, even less so on purpose.
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