Performance Nissan Website Status
04-14-2006, 01:30 PM
#1
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Performance Nissan
Performance Nissan
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Performance Nissan Website Status
Performance Nissan Website Status
In immediate response to your email discussions regarding our website server, I want to confirm the accuracy of the letters that we mailed out this week. We have posted further information on our temporary web page at the following address:
www.performancenissanparts.com
We are not presently aware of any unauthorized credit card charges that have been successful -- but some attempts were made and declined. Therefore, we want to be proactive in encouraging our web customers to contact their credit card company and request a different card. In-store purchases are not affected.
We take matters such as this very seriously regarding our customers and their security and immediately took action in reporting this to credit card companies, the FBI and other authorities. As part of a community of car guys and Internet users, we are all impacted by those bad elements who continually invent new ways to breach websites.
Our website was destroyed by this attack and we presently have a resource team of professionals and employees responding to this incident -- including building an entirely different website to address our requirements for the ultimate in security and customer convenience.
We deeply regret that this happened, apologize for any inconvenience that any of you, as our customers, may have experienced, and assure you that we are working diligently to resolve this matter. Those of you who know and trust us
(personally or professionally) understand our sincerity and know that we will always do the right thing – even in challenging circumstances.
Until our new website is operational, our phone order customers (using codeword CYBER ATTACK) will receive special discount pricing as an inducement to continue purchasing parts from us while our website is being reconstructed. Please call (866)211-7389 for further details, questions or orders.
Sincerely,
Jeff Hess, Parts Manager
Performance Nissan
In immediate response to your email discussions regarding our website server, I want to confirm the accuracy of the letters that we mailed out this week. We have posted further information on our temporary web page at the following address:
www.performancenissanparts.com
We are not presently aware of any unauthorized credit card charges that have been successful -- but some attempts were made and declined. Therefore, we want to be proactive in encouraging our web customers to contact their credit card company and request a different card. In-store purchases are not affected.
We take matters such as this very seriously regarding our customers and their security and immediately took action in reporting this to credit card companies, the FBI and other authorities. As part of a community of car guys and Internet users, we are all impacted by those bad elements who continually invent new ways to breach websites.
Our website was destroyed by this attack and we presently have a resource team of professionals and employees responding to this incident -- including building an entirely different website to address our requirements for the ultimate in security and customer convenience.
We deeply regret that this happened, apologize for any inconvenience that any of you, as our customers, may have experienced, and assure you that we are working diligently to resolve this matter. Those of you who know and trust us
(personally or professionally) understand our sincerity and know that we will always do the right thing – even in challenging circumstances.
Until our new website is operational, our phone order customers (using codeword CYBER ATTACK) will receive special discount pricing as an inducement to continue purchasing parts from us while our website is being reconstructed. Please call (866)211-7389 for further details, questions or orders.
Sincerely,
Jeff Hess, Parts Manager
Performance Nissan
Last edited by Jeff@Performance; 04-14-2006 at 04:31 PM.
04-14-2006, 04:11 PM
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Originally Posted by Netko350Z
What about check cashing cards?
The last thing I need now is for my checking account to be wiped out!
04-14-2006, 07:48 PM
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I got the letter, but i have to wait, due to pending charges, But i notified my card company. i will have them change my account as soon as it clears. But i will be watching it daily tell then. Thank Perf. Nissan for lets us Zers know
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04-14-2006, 08:07 PM
#9
We are not presently aware of any unauthorized credit card charges that have been successful
My credit card got hit for +$1600 in airline tickets in Germany on March 20th. The hacker called Chase and made some inquiries that caused Chase to write me. I called in, talked with security, canceled my card, and started a fraud investigation. That was the only charge they managed to get. What freaked me is that when I called Chase they said that I had called them the week before ... not! Somehow they social engineered the person at Chase or have my mother's (old) madien name. I gave her a new one last week.
Stuff happens.
04-15-2006, 12:05 AM
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This is exactly the reason why I use Virtual Credit Card numbers. M/C has a system where every transaction gets a virtual credit card number. You can set the upper limit on the card and how many transactions it is worth. I normally set all my cards to expire in 1 month, and the upper limit is exactly the purchase amount. This way I could care less if a Hacker actually gets my virtual credit card number.
-LamaZ
-LamaZ
04-15-2006, 12:12 AM
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Originally Posted by Paul350Z
I'm pretty sure your hacking caused my account to get hit.
My credit card got hit for +$1600 in airline tickets in Germany on March 20th. The hacker called Chase and made some inquiries that caused Chase to write me. I called in, talked with security, canceled my card, and started a fraud investigation. That was the only charge they managed to get. What freaked me is that when I called Chase they said that I had called them the week before ... not! Somehow they social engineered the person at Chase or have my mother's (old) madien name. I gave her a new one last week.
Stuff happens.
My credit card got hit for +$1600 in airline tickets in Germany on March 20th. The hacker called Chase and made some inquiries that caused Chase to write me. I called in, talked with security, canceled my card, and started a fraud investigation. That was the only charge they managed to get. What freaked me is that when I called Chase they said that I had called them the week before ... not! Somehow they social engineered the person at Chase or have my mother's (old) madien name. I gave her a new one last week.
Stuff happens.
04-15-2006, 06:16 AM
#16
Well went to my bank this morning. Checked over my account transactions from the past few months.... everything looks ok, except for this "chinese massage"
Reissued me a new check card...at $6.00
Oh well, from now on I will refuse to do any on-line shopping where I have to physically enter my credit info. If there isn't a number to talk to a PHYSICAL person, then no sale.
Reissued me a new check card...at $6.00
Oh well, from now on I will refuse to do any on-line shopping where I have to physically enter my credit info. If there isn't a number to talk to a PHYSICAL person, then no sale.
Last edited by Netko350Z; 04-15-2006 at 08:16 AM.
04-15-2006, 06:36 AM
#17
Crap is always going to happen. Online, phone, retail, whatever - they all have ways of being breached.
I applaud Performance Nissan for being proactive in letting everyone know about the issue immediately and not trying to hide it or sweep it under the rug.
Anyone bent about paying $6 to get a new card guess what - I'm pretty sure the transaction you had with performance nissan saved you alot more than that.
I applaud Performance Nissan for being proactive in letting everyone know about the issue immediately and not trying to hide it or sweep it under the rug.
Anyone bent about paying $6 to get a new card guess what - I'm pretty sure the transaction you had with performance nissan saved you alot more than that.
04-15-2006, 03:12 PM
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Originally Posted by hbenet
To be on the safe side, I just changed my 2 AMEX numbers.
Fortunatelly no funny authorization attempts.
This seems to be a lesson learned for everybody.
Fortunatelly no funny authorization attempts.
This seems to be a lesson learned for everybody.
I guess this drama had a happy ending after all.
04-15-2006, 03:49 PM
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Originally Posted by ckny
...I applaud Performance Nissan for being proactive in letting everyone know about the issue immediately and not trying to hide it or sweep it under the rug.
Originally Posted by ckny
Anyone bent about paying $6 to get a new card guess what - I'm pretty sure the transaction you had with performance nissan saved you alot more than that.
Last edited by Wingriderz; 04-29-2006 at 11:59 AM.