holy Sh%$t just picked upthe Z from its first service. When I bought it the dealer told me it didnt need a service till 15k, I questioned this at the time and now when I pick it up today the dealer who serviced it ( different to the one I bought from) tells me that the first service should have been 5 k and I have voided the warranty. I have kept the sticker the selling dealer put on the windshield which clearly states 15k for the firs service. I AM BUMMED OUT BIG TIME

 

man you are so screwed.

 

yep thats why i questioned the dealer originaly, but because i had bought a ford 2 years ago and the first service on that was at 20k i was inclined to believe their bs I am going to scan the sticker and send a sh*&ty email to nissan new zealand

 

That dosent sound right to me...???? Have you spoken to the dealer that gave you that maintance recomdation???

 

yep, they are ducking for cover, I have just finished sending a scathing email to Nissan New Zealand so will have to see if I get any sense out of them. Man I paid 74 thousand for this car and now no warranty BS

 

15k

 

I take it were talking Kilometers. So you are telling us that you were told by a dealership to wait for service until 9,320 miles before the first oil change?

 

If you got the sticker stating the 15 K I don't see how they can void your warrenty.

And I don't think 9000 without an oil change will do much damage to the engine.

 

Well its the break in period... plenty of loose metal particles during that time... Ughh.. Yuck.. .. i feel bad for your poor engine but just a guess... maybe it won't make a difference until many miles from now if you are lucky and if your filter did a really great job of keeping those particles as you did not floor it too much.

 

Can you go back to the first dealer and have them do the "First" oil change.
How does the dealer know that previous oil changes were not done by some where else or by your grand mother. You might also review the owners manual so you can reduce the chances of getting burned on something else.

 

Sorry about that. Your dealer stinks. When does your owners manual recommend the first service?

 

the breakin happens in the first few seconds of crank.. 9k miles wo oil change shouldn't do u any damage. i know of a few cars that went 100k miles wo an oil change. Just adding oil to keep rpessure right.

 

15k Miles or Kilometers?

 

15k kilometers isn't that bad... service recommendations is 3750/7500 miles depending on use (most go for the 3750).

It might void your engine warranty but not all the warranty...

But you have a case with the dealer and they should back you up...

 

Did they put a not to the Nissan data base yet ?

If not, find your old oil change bills... (Make some if necessary).

Otherwise, your out of luck. Maintenance schedual is written all over the owner manuals and plenty of hand outs...

 

+1000

 

well guys, problem sorted,

Dear Paul,
>
> Firstly, I would like to apologise for any confusion or inconvenience you
> may have experienced due to this issue. I can assure you the
> manufacturer's warranty on your vehicle is not void.
>
> I have spoken with both the Sales Manager at GT Nissan and the Service
> Manager at City Nissan Lower Hutt. I am cc'ing both of them this response
> so that we ensure this type of miscommunication doesn't occur in the
> future.
>
> I believe there may have been some misunderstanding with the Sales staff at
> GT Nissan as normal passenger cars' service intervals are 15,000km or 12
> months, whichever occurs first. For sports cars and LCV/SUVs, the service
> interval is 10,000km or 6 months, whichever occurs first. These intervals
> are for normal use. For severe use, they are basically cut in half (i.e.,
> 7,500km and 5,000km respectively).
>
> The definition of severe use, as well as normal servicing items, is clearly
> spelled out in your Warranty Information & Maintenance Booklet which is
> supplied with every brand new Nissan vehicle sold by an authorised Nissan
> dealer in New Zealand.
>
> Arron *** advises me that during delivery of all new vehicles his staff are
> to go through the warranty booklet, which explains the maintenance
> requirements, with every customer. If that did not happen in your case, we
> sincerely apologise. Arron assures me he will address the issue.
>
> Nissan New Zealand also strongly encourages all Nissan owners to review
> both their Warranty Information & Maintenance Booklet and Owner's Manual to
> familiarise themselves with their new vehicle.
>
> Once again, I can assure you the warranty on your vehicle is intact and
> hopefully the service interval issue is clarified for all concerned.
>
> Thank you for the opportunity to respond to your concern, and we wish you
> many years of safe and happy motoring in your "Z".
>
> Best regards,
>
> Mike Perez
> Customer Services Manager
> Nissan New Zealand Limited

 

Crap ! I'm moving to New Zealand !