so i ordered a pair of carbon fiber rocker panel guards on the 20th of jan.. and at the time of my order i was told it would take 3-5 business days since im located in san jose ca... so those days flew by and still no package... then i called back and i believe i spoke to the same person on the 26th... and was told again that i would be receiving my package the following friday... which would be the 2nd of FEB... today is the 6th and still no package... i've even sent emails and left messages for them... what the f... is going on... am i getting scammed here.. has anyone else had problems with these guys...?

 

nope, just you

 

i didn't have problems with them either, i would say talk to a manager over there and get everything ironed out, hopefully its just an honest mistake.

 

I haven't had any problems either.

 

ive had no problems PROBLEMS

 

I ordered the Z side emblems and although they did take a while to get here they did eventually come in the mail. Could your stuff have been backordered?

 

Did you get a tracking number? If they say they are 'shipped' then you should be able to track it, otherwise they are BSing you.

 

Sounds like just a mistake, something gets lost or misplaced and you end up the unlucky sole. Hopefully they set things rights for you.

 

Hello Linh, This Michael with the Z store, Your package shipped yesterday, fed ex home delivery, You tracking # 092513610909355
Sorry about the delay. We try to keep all the Carbon Fiber stuff in Stock, We get weekly deliverys of carbon fiber. We just sell the SH%@, out of that stuff. I hope you recieve the package today.
Michael
www.350zsource.com
www.zcarparts.com

 

MyZfiona,
My name is Salvatore and I am the Manager at Motorsport Industies. Sorry to here of the problem you have been having in getting your parts. I can assure you we are not out to scam anyone and that this type of delay is not the norm. I know that you spoke to Jon here this morning and he advised you the item shipped and gave you the tracking number. Hopefully all is good now and you receive your order by weeks end. Again sorry for any inconvenience. If you need further assistance give us a call.

 

Whoa what customer service!!!! Nice work clearing that up guys.

 

Mods you should delete this thread so people don't get the wrong idea. Look at the title.

 

how do i delete this thread... can someone help..?

 

thread tools at the top of the screen and choose "delete"