cloud381

Update:

They are willing to buy back the car for the same price that they sold it to me and get me the car I originally wanted (shipped from a different dealer), but they're charging me $36,100 for a car that has an MSRP of $34,800. This was the same car that they quoted me for $32,500 a week ago. If I take out the extra I got for my original trade in, this mistake will end up costing me about $2200 (on top of paying the difference between the Base and Touring models). So my options with them are to either take this new deal or keep my car. I've talked to a lawyer about taking this to court and he told me that the case could go either way, and if I did do something like that I'll end up paying that much in legal fees anyway. So I've got some thinking to do, but none of my options seem that great to me right now.

GSX-R350Z

That's complete ********. They are obviously to you and by you making the mistake and not realize it until afterwards they feel they have the upperhand. Don't let them slap you around, that's just nonsense $2200 over sticker?
Have you talked to them about taking this to court?

Try everything because it seems they're pulling the stubborn card. The salesman is just trying to cover his own *** in all of this.

Damn...this just irritates me to no end.

You should tell them that they're *******s who will go as low as deceiving their customers into buying cars that don't have the right equipment and it states on the contract that in fact you are buying a Touring. If the contract you have isn't legal, then why the hell did they get you to sign it. Take a look at their company policy and call them out on it because it will most likely say some ******** like "We are committed to assuring customer satification, selling you the perfect car for your needs and building a lifetime friendship with you". Once the deal is done they basically you off their grounds and slam it in your face.

Threaten them with reputation and court

Sorry I'm a little pissed...haha.

cer2225

You might look into getting your local media involved. That is assuming they have a Ombudsman type person. The last thing any business wants is negative promotion. I have seen it here in my area and it can ver very powerful.

Maybe start with a letter threating to take this issue up in a public forum.

Good luck man.

vAnt

iTrader: (5)

Contact Nissan North America.

They would love to hear that their dealers are mislabeling their products.

davidv

iTrader: (2)

I don’t trust these guys. You could end up going from bad to worse. Keep what you have and never go back.

Jonathan Allyn

iTrader: (3)

That is a good idea. The media would love to get their hands on something like this. Big bad dealer, takes on working class man who wants to buy sportscar.

I am sorry your going through this. Keep us updated.

Jaretr1

I still don't understand how one can drive off the lot in a new car that they thought was a touring model and not realize it wasn't a touring model? The minute I would get in the car and hear the crappy base stereo, not find the buttons for the power seat, not to mention the fact the seats weren't leather.....yikes. Why did you want the touring to begin with if you didn't know what features the car was supposed to have?

I would call Nissans Corporate Consumer Affairs and the owner of the dealership. Stop playing games with the sales manager. Barring you dont get satisfaction from one of these sources, you really dont have much of a leg to stand on. You got screwed. I wouldn't give that dealer another penny though under any circumstances (above and beyond what the original deal for the touring was supposed to be!!!) If its going to cost you to get a touring, then pay a dealer that might actually give you service.

GSX-R350Z

+50 to getting the media involved. This just shows that dealerships only want to sell you a car and after the deal is done they don't give a crap about you.

Jenn350Z

Marking up the cost of the Touring just to sway you from going forth....

Did you ask them why it was above MSRP or the price quoted??

zand02max

iTrader: (22)

How about everyone on the forum call these Douche Bags!

krnzzang84

iTrader: (6)

Yeah What Is The Numner??

zand02max

iTrader: (22)

caroger

so, you bought a base, thinking you got a great deal on a touring. and couple days later after your purchase, you realized"oh ****, the seat is not leather.. Oh ****, it's only single CD player. and....oh ****, it's not auto seat..."

well, I think you are just stupid for not able to tell the difference between a base and Touring models..you ripped your self off.. noob

06blueZ

iTrader: (10)

who'se calling who a noob ? stfu.

caroger

maybe not the OP, but a little trash driving a blue 350z in St.Louis

Z04

iTrader: (15)

call KMOV

http://www.kmov.com/news/investigates/investigates.htm

sbZenth

iTrader: (23)

btw, this stuff is happening a lot now. theres another thread where the same thing happened to someone else.
Do your homework.

zand02max

iTrader: (22)

Back on track, kiddies!

Willowns

iTrader: (8)

I decided to call that news station even though i dont live anywhere near there and am not directly related to this story.

**Teamwork FTW

snakeman

If your contract states in writing that your car should be a Touring model, oppose to a base model, you have a very good legal claim. I would talk to a sales manager, then the regional manager. Document every little detail. Mail the dealership a certified letter with your complaint.

If they refuse to help you contact an attorney. I believe you have a pretty good case. Good luck.