Calling out JIM@SHOWSTOPPERS
#121
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Originally Posted by johzp
What ive noticed personally and to other victims, is that Jim is a very delightful person to deal with before purchasing. He answers questions almost instantly when hes online, and would love to give members of this forum a good price. RIight after the deal is done (money is sent) it becomes a nightmare for those with defective products. It seems that neither Jim nor Chuck have any communication with each other as I personally have called 10x and talked with chuck and left him a message that he apparently will forward to Jim, but never happens. It wasnt until another thread was made like this that i posted also...and it was only then a month or two later that he pms me to explain my situation. Overall, the price was good, cust service ftl. THe real problem as it was mentioned before is that he is the middleman with no control over rmas and returns that go through the company he purchases from...anywho...he should have the dignity to man up and respond back to emails or pms of complaints instead of straight up ignoring it like he did to me and countless others.
ps. let the kittens live....
ps. let the kittens live....
#122
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Showstoppers issues
I don't like to complain but I feel i should add my experience thus far.
Back in february I recieved my order of Mastergrade hood, Roof skin, Hatch and A-Pillars. However whilst everything else was fabulous I had been shipped 2 left hand side A-pillars!! I spoke to Jim immediately (sunday 10th Feb, cell phone) He said he would send out replacements... After numerous PM's and attempted phone calls, 7 months later, I am still without my a-pillar replacements. To add insult to injury my PM's are ignored, calls are not answered and voicemails not acknowledged. The last pm I got stated he was looking in to shipping problems they were having.As a last resort to appeal to his better nature I attempted to make a comment on one of his vendor threads but he removed the entire thread within 5 minutes of my posting. I really have no issue with the man other than I don't like to be treated like a mushroom, kept in the dark and occassionally fed sh*t. All I ask is that I get my parts as promised, if that's not do-able then a refund. Is this too much to ask??
Jim,
What have you got to say in your defence, there are people out here that pay upfront for your stuff the least you could do is honour there trust with communication and timely delivery.
Thanks and regards to all
Back in february I recieved my order of Mastergrade hood, Roof skin, Hatch and A-Pillars. However whilst everything else was fabulous I had been shipped 2 left hand side A-pillars!! I spoke to Jim immediately (sunday 10th Feb, cell phone) He said he would send out replacements... After numerous PM's and attempted phone calls, 7 months later, I am still without my a-pillar replacements. To add insult to injury my PM's are ignored, calls are not answered and voicemails not acknowledged. The last pm I got stated he was looking in to shipping problems they were having.As a last resort to appeal to his better nature I attempted to make a comment on one of his vendor threads but he removed the entire thread within 5 minutes of my posting. I really have no issue with the man other than I don't like to be treated like a mushroom, kept in the dark and occassionally fed sh*t. All I ask is that I get my parts as promised, if that's not do-able then a refund. Is this too much to ask??
Jim,
What have you got to say in your defence, there are people out here that pay upfront for your stuff the least you could do is honour there trust with communication and timely delivery.
Thanks and regards to all
#124
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Showstoppers issues
Well that was quick!! the power of the forum post...
Just spoke to Jim, he said the replacements were sent out and signed for, however I didn't get them. He said he will send re-replacements and tracking info by friday
WATCH THIS SPACE........
I hope others get the same response.
regards
Just spoke to Jim, he said the replacements were sent out and signed for, however I didn't get them. He said he will send re-replacements and tracking info by friday
WATCH THIS SPACE........
I hope others get the same response.
regards
#125
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Originally Posted by Jim@Showstoppers
According to my shipping department your replacement A-pillars and free set of B-pillars were sent out over a month ago and accepted by someone at the address you gave me. If this is not the case, give me a call. I believe you have my cell number Nigel.
Jim
Jim
I'd like to place an order to you but I'll only do it if you deliver it yourself... in the RSX to make sure it's really you. I don't feel safe ordering from you and I just want to make sure that when I open the box that you can confirm the quality of the piece. Don't worry about the gas and cost of your time... you can pay for that.
Thanks.
#126
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Originally Posted by blasian
Jim,
I'd like to place an order to you but I'll only do it if you deliver it yourself... in the RSX to make sure it's really you. I don't feel safe ordering from you and I just want to make sure that when I open the box that you can confirm the quality of the piece. Don't worry about the gas and cost of your time... you can pay for that.
Thanks.
I'd like to place an order to you but I'll only do it if you deliver it yourself... in the RSX to make sure it's really you. I don't feel safe ordering from you and I just want to make sure that when I open the box that you can confirm the quality of the piece. Don't worry about the gas and cost of your time... you can pay for that.
Thanks.
I'll take my personal f16 fighter jet and parchute out, makes it much more dramatic and exciting for my customers.
#127
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Originally Posted by Jim@Showstoppers
I'll take my personal f16 fighter jet and parchute out, makes it much more dramatic and exciting for my customers.
#128
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So I guess i'm not the only one!, and as soon as I get this cap ( hopefully this year) I'm done with your company and I will advise people to stir away from you. If this cap is not as you describe it, I will send it back, I will take pics and post them here and I will demand a full refund...no more chasing this thing anymore!
Last edited by minispider; 08-07-2008 at 03:26 AM.
#129
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Interesting item on Showstoppers web site
Under Ordering and Payment Information:
"CONDITIONS OF SALE: All sales are final and all products sold by Showstoppers USA are sold “as is” to buyer. No cancellation allowed."
Under Terms and Conditions:
"TERMS AND CONDITIONS
Along with purchase made from Show Stoppers USA, Buyer agrees to the following:
Condition of Sale: All sales are final and all products sold by Show Stoppers USA (The Seller) are sold "as is" to the Buyer."
Under Ordering and Payment Information:
"CONDITIONS OF SALE: All sales are final and all products sold by Showstoppers USA are sold “as is” to buyer. No cancellation allowed."
Under Terms and Conditions:
"TERMS AND CONDITIONS
Along with purchase made from Show Stoppers USA, Buyer agrees to the following:
Condition of Sale: All sales are final and all products sold by Show Stoppers USA (The Seller) are sold "as is" to the Buyer."
Last edited by CyberZeke; 08-07-2008 at 05:24 AM.
#130
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Originally Posted by CyberZeke
Interesting item on Showstoppers web site
Under Ordering and Payment Information:
"CONDITIONS OF SALE: All sales are final and all products sold by Showstoppers USA are sold “as is” to buyer. No cancellation allowed."
Under Terms and Conditions:
"TERMS AND CONDITIONS
Along with purchase made from Show Stoppers USA, Buyer agrees to the following:
Condition of Sale: All sales are final and all products sold by Show Stoppers USA (The Seller) are sold "as is" to the Buyer."
Under Ordering and Payment Information:
"CONDITIONS OF SALE: All sales are final and all products sold by Showstoppers USA are sold “as is” to buyer. No cancellation allowed."
Under Terms and Conditions:
"TERMS AND CONDITIONS
Along with purchase made from Show Stoppers USA, Buyer agrees to the following:
Condition of Sale: All sales are final and all products sold by Show Stoppers USA (The Seller) are sold "as is" to the Buyer."
I understand you guys get frustrated when you can't reach me at all times on my cell phone or by PM, but there's a reason I list our shop number in my signature.I travel ALOT from Minnesota where I go to school and take care of my Father, to SoCal where my job is. I try to make myself as readily available as possible, but sometimes that is not the case. I think sometimes members forget that us vedors have a life and a family outside of this forums, just like themselves.
I'm not sure how much more I can do about your Asuka roof besides going to Asuka and trying to make the roof cap and ship it myself. Like I mentioned before, Mini is not the only person waiting on these roof caps. It's not like I'm sitting on a hidden stash of Asuka roof caps and not willing to ship it to him.
Last edited by Jim@Showstoppers; 08-07-2008 at 06:23 AM.
#131
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Originally Posted by Jim@Showstoppers
It's not like I'm sitting on a hidden stash of Asuka roof caps and not willing to ship it to him.
#134
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so if you sell crap then is ok to accept it? according to your pics on the DELETED thread what i got is not even close to that, so if you think you're getting crap from Asuka I think is time for you to part ways from them, because you are the one getting burned....I bought it from you; not them so I should only come to you for questions. and shipping was only $40 not $100....
#136
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There was a bad batch from Asuka on numerous parts. It was actually the bags they were using to wrap and ship the parts in that were causing the problem. It was a manfacturing error, it happens. Atleast they man'd up and are offering a free replacement, that's more then alot of manufactures will do. If you plan to modify your car and plan to order parts online, mishaps are bound to happen. I've been modifying my own car for years, and have also received defective products. This isn't a perfect world.
#137
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Originally Posted by Jim@Showstoppers
I've been modifying my own car for years, and have also received defective products. This isn't a perfect world.
When you tell them there is nothing you can do they expect you to chit fiber optic cables and run them across the state.
#138
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Originally Posted by minispider
so if you sell crap then is ok to accept it? according to your pics on the DELETED thread what i got is not even close to that, so if you think you're getting crap from Asuka I think is time for you to part ways from them, because you are the one getting burned....I bought it from you; not them so I should only come to you for questions. and shipping was only $40 not $100....
Myself I will purchasing a carbon kit and hood from Jim in the near future because even though all the cry babies like yourself try and take him down for BS reasons he still makes sure that it is reasonably worked out. Can't wait for you to kill my parents Jim
Oh yeah P.S. screw you for having a life and not waiting on the refresh button 24/7 to see if you go a new PM
#139
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Originally Posted by PikesPeakZ
If I were any vendor I would want to stay clear away from you. Buyers like yourself get this sense of entitlement and Jim is doing what he can. It's a custom made part be patient. Might as well just part ways with Asuka and not support a company who is trying to bring quality parts to the Z community. Good idea. I have an idea, go away and sell your Z then by a Civic and you'll never need to wait for parts again.
Myself I will purchasing a carbon kit and hood from Jim in the near future because even though all the cry babies like yourself try and take him down for BS reasons he still makes sure that it is reasonably worked out. Can't wait for you to kill my parents Jim
Oh yeah P.S. screw you for having a life and not waiting on the refresh button 24/7 to see if you go a new PM
Myself I will purchasing a carbon kit and hood from Jim in the near future because even though all the cry babies like yourself try and take him down for BS reasons he still makes sure that it is reasonably worked out. Can't wait for you to kill my parents Jim
Oh yeah P.S. screw you for having a life and not waiting on the refresh button 24/7 to see if you go a new PM
#140
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Originally Posted by TBDesigns@CiNcity
Not from my side. I know people that have bought thousands in parts from him and I have bought more then a few things myself with him and never had a problem.
my exp with jim... called talked about hood ordered it and it was here the next week A+