Re: really bad online experience for my 350Z
That just really seriously sucks... damn.... and this is straight from their site...
"GTM is arguably one of the best high performance tuning shops in the world, what makes us different and unique from everyone else is our dedication, hard work, and strive for excellent customer service...."
"GTM is arguably one of the best high performance tuning shops in the world, what makes us different and unique from everyone else is our dedication, hard work, and strive for excellent customer service...."
If anything, contact the Corporate office... it seems like there are dealers out there and maybe thats who you delt with... Tell them whats goin on and that you've already been here on the forums about it... see what theyh do.
guys don't forget this guy has 1 post i repeat 1 post its not like he has a good reputation on the site. everyone is so quick to throw companies under the bus... i really would love to hear GTM explain their side. but damn everyone just jumps up and down and goes yay we get to bash...
I hope the vendor can chime in and let everyone hear their side of the story. Silence is usually an admission of guilt (to be fair though, it has only been about 2 days), maybe they're trying to sort out what happened.
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Joined: Feb 2010
Posts: 12
Likes: 0
From: North Carolina
Well tsar is right in a sense, but GTM may not know about the thread yet or, like he mentioned in his own post, may have to sort through the particulars to figure out what's going on with the original post. Since they are a vendor here, and one which some have said is very upstanding, I would expect them to refute this claim or admit to it at the very least.
+1
In for the full story.
Haven't had any problems with GTM, although the only thing I've bought from them is the setrab oil cooler bracket... which I never ended up using. DAMN YOU GTM!
jk
The bracket is actually quality.. just didn't need it.
Haven't had any problems with GTM, although the only thing I've bought from them is the setrab oil cooler bracket... which I never ended up using. DAMN YOU GTM!
jk
The bracket is actually quality.. just didn't need it.
I'm dealing with Sam at the actual GTM store (909-481-1401) about getting a stage 2 fuel system, spark plugs, osiris pro tuner kit plus they're doing all the tuning for my 08 twin turbo nismo, and so far he's been very helpful.
Last edited by 08NismoZ; Mar 22, 2010 at 03:09 PM.
I'm dealing with Sam at the actual GTM store (909-481-1401) about getting a stage 2 fuel system, spark plugs, osiris pro tuner kit plus they're doing all the tuning for my 08 twin turbo nismo, and so far he's been very helpful except it's been a little over a week now and I still haven't got my $3,000 worth of products yet????? So I might start getting a little worried after this post but they're customer has been great with me so far.
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Joined: Apr 2009
Posts: 89
Likes: 1
From: USA, Delaware
guys don't forget this guy has 1 post i repeat 1 post its not like he has a good reputation on the site. everyone is so quick to throw companies under the bus... i really would love to hear GTM explain their side. but damn everyone just jumps up and down and goes yay we get to bash...
if this had happen to me, i would have taken the time to make sure my voice is heard.
I just talked to Sam today and I actually paid for everything on Feb. 23rd so for the delay GTM is overnighting everything to me so I can have it to finish my build this weekend. Pretty solid customer service in my opinion.
Thread Starter
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Joined: Mar 2010
Posts: 2
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From: Earth
Well, for those of you out there, you don't HAVE to believe in what I said up here.
Its up to you to judge, but that was what really happened to me.
I am not sure if its due to the fact that I do not live in area and he treated me that way.
Anyway, just want you guys to becareful, that's all. Nothing more nothing less.
Its up to you to judge, but that was what really happened to me.
I am not sure if its due to the fact that I do not live in area and he treated me that way.
Anyway, just want you guys to becareful, that's all. Nothing more nothing less.
