Z1 Auto in NY
07-28-2011, 06:03 AM
#41
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We have been in touch with the OP directly via email even well in advance of this thread. There was no lack of communication, we have been in constant touch with him since day 1, even with his unique order details. There are delays that can happen in special order situations. Several of the firms we previously were supplied with have gone under this year, and that, coupled with the normal delays of special order, have bitten us in the *** on a few orders. Even with domestically originated parts, there are times where we have one eta and then it changes by either the manufacturer or distributor, and then changes again, and again - and they don't proactively tell you, it's just us constantly asking, like customers constantly ask us for eta's. I wish I had a way to predict it always, but it's a constant battle - my whole day is often spent tracking down shipments and packages sometimes, but that's what this industry is. Unfortunately, there are times where we have no control over product flow, and any vendor who resells other manufacturers parts will tell you the same. I completely understand not everyone being willing to wait if eta's change - when those situations happen we try to offer a comparable product, or an additional discount, or some other reasonable solution. This past year hasn't been an easy one for either vendors or manufacturers due to the state of the economy. Things just aren't cranking out with the same fervor as they were before the downfall, and it's true from top to bottom. We aren't perfect, but we try our best to stay in touch with a customer should a delay occur and come to a reasonable solution.
Carlos will be receiving everything he ordered in the coming weeks
Carlos will be receiving everything he ordered in the coming weeks
07-28-2011, 10:56 AM
#43
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Let me ask you something... what do you have on your car that is actually worth waiting for? I already know that answer as that is a rhetorical question, ask anyone who has any type of JDM part if they've had to wait... you couldn't even wait 4 weeks for a Evo-R part so spare me. OS Giken LSD? Central 20 anything is going to require a wait... there's always 2 sides of the story guy. They are bar non the most reliable vendor hands down(Their are still very good guys here too)... You haven't been around the forum long enough to comment on any of the vendor's business practices.
So get your facts straight before you try to bad mouth someone. I think this guy has a legitimate reason to be mad!
07-28-2011, 11:08 AM
#44
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perfect, now everyone has said thier piece, and all aspects have been covered and answered....
now close the damn thread and lets all move on.
Good lord, this was exhausting to read.
now close the damn thread and lets all move on.
Good lord, this was exhausting to read.
07-28-2011, 02:53 PM
#45
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07-28-2011, 02:57 PM
#46
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imo tho if parts are going to be THAT scarce and unavailable maybe its time to pull it off the website and concentrate on the products they can get out. would be less headache for them to try and provide products that simply arent available no?
07-28-2011, 07:23 PM
#47
That's funny you say that. I am still waiting on my 4.083 gear and install kit and I ordered that on 21Jun2011. I wonder why I haven't come on here and flamed them up. Oh yeah, that's right! They have been in constant contact and keeping me informed of the situation. There is nothing on earth that should take 8 months to get. And I even said all of my previous experiences have been awesome with them. But plain and simple in this case they messed up. But as long as they man up, admit there mistakes, and don't try to blame it on the customer *cough, cough, EVO-R* then they are still a good company. I will do business with them in the future.
So get your facts straight before you try to bad mouth someone. I think this guy has a legitimate reason to be mad!
So get your facts straight before you try to bad mouth someone. I think this guy has a legitimate reason to be mad!
07-29-2011, 05:04 PM
#48
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I would like to thank all those who have opined on this thread. Sorry it's not more participatory, but my English depends on an online translator.
I am confident that with Adam problems be resolved shortly and the order finally arrive in September.
Thanks, and I hope that this thread falls down by not using more.
I am confident that with Adam problems be resolved shortly and the order finally arrive in September.
Thanks, and I hope that this thread falls down by not using more.
10-01-2011, 04:24 PM
#49
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I would like to thank all those who have opined on this thread. Sorry it's not more participatory, but my English depends on an online translator.
I am confident that with Adam problems be resolved shortly and the order finally arrive in September.
Thanks, and I hope that this thread falls down by not using more.
I am confident that with Adam problems be resolved shortly and the order finally arrive in September.
Thanks, and I hope that this thread falls down by not using more.
You have received the order?
11-09-2011, 11:15 AM
#51
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Last week I filed a complaint with VISA to recover the money. At the bank tell me there is little hope. Adam did not want to transfer money.
November 21 will be a year since I made the order.
When I confirmed to me that there is no refund, I'll tell you a story ....
November 21 will be a year since I made the order.
When I confirmed to me that there is no refund, I'll tell you a story ....
11-10-2011, 02:56 PM
#55
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When someone takes money to send something, do not make the shipment and keeps the money, it has a name. In Spain we call estafa, timo, robo. Please use the google translator to avoid misunderstandings.
After almost a year of being lied and deceived by Adam, and with little chance to get my $ 3400 I have the right to say that I have been scammed
After almost a year of being lied and deceived by Adam, and with little chance to get my $ 3400 I have the right to say that I have been scammed
11-10-2011, 03:33 PM
#56
When someone takes money to send something, do not make the shipment and keeps the money, it has a name. In Spain we call estafa, timo, robo. Please use the google translator to avoid misunderstandings.
After almost a year of being lied and deceived by Adam, and with little chance to get my $ 3400 I have the right to say that I have been scammed
After almost a year of being lied and deceived by Adam, and with little chance to get my $ 3400 I have the right to say that I have been scammed
11-11-2011, 10:24 AM
#60
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Cancel your order and find another company, I started a thread like this about 2 months ago but had the mods close it in good faith that Adam would get me my product after waiting over 7 months....for a shift ****!! After getting my money back from them, I'm never ordering from them again...and I will recommend everyone to steer clear of this company.