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Old 02-14-2009 | 01:40 AM
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Default HELP!!!

I got a indash kenwood navi deck..

it rattles like crazy! but when i put slight pressure to it.. it stop immeditly!

i have never done any audio work, so i was wondering if there were screws behind there that got loose the hold it in? or what?

there is some play in unit.. can wiggle it a little.. not TIGHT.

help???
Old 02-14-2009 | 05:27 AM
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It's clearly not mounted properly. There shouldn't be any play. You need to take the dash apart and check and tighten all the screws that hold the unit in place. Pretty easy to do but you need to use the search to find out how to take the dash apart.
Old 02-14-2009 | 12:10 PM
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What mounting kit did you use?

Obviously if you put pressure on the device and the rattle goes away, it's loose in its mount. I would take everything apart again, retighten, and that should fix the problem unless you have the wrong mounting kit.

Pics (straight on of the dash) would be helpful.

--Spike
Old 02-14-2009 | 01:52 PM
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ahh alright im going to have to tackle this soon.

hmm im not sure what mounting kit................ grrrr~

that is the one thing that SUCKS about buying used haha
Old 02-16-2009 | 02:20 AM
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alright just pulled it out.

the mount seems fine.

BUT the damn unit itself is messed up.
the front screen is loose on the left botton corner.. no way to tighten it up

AHHH !!!!

Also my navi has been acting funky too.....

what should i do?? do they have a service center where i can repair?
OR should i just buy a new one?
Old 02-16-2009 | 05:08 AM
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desprate bump!
Old 02-16-2009 | 04:19 PM
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^^ It sounds as though you have diagnosed the problem. It certainly needs a repair.

Is it an all-on-one unit with a rotating screen (to access the DVD slot)?

--Spike
Old 02-16-2009 | 07:07 PM
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yea i think it is an all in one unit.

the screen slides down so you can insert cd's

any advice?!

thanks!
Old 02-17-2009 | 04:56 AM
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Originally Posted by tw8715
any advice?!

thanks!
Post the head unit model number, type of in-dash kit, and pictures?

Without those ... tighten the screws.
Old 02-17-2009 | 03:46 PM
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Kenwood DDX6019 is the model

I have tightend all the screws. its not the screws that hold the unit in place.
its the acual screen haha
Old 02-17-2009 | 05:53 PM
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^^ You might (probably?) have a defective unit. I would contact Kenwood support, describe the problem, and ask for a solution.

Be patient. Kenwood provides great support, but they might take a day to a few days to respond. They will provide an answer and a solution.

--Spike
Old 02-18-2009 | 05:49 AM
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sounds good enough to me!

just emailed them... we will see how great their support is!

hopefully mind bowing haha




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