Don't EVER deal with Autotecknics!!!
ordered an OEM CF wing from their site about a month and a half ago. Original thread here:
https://my350z.com/forum/exterior-and-interior/167846-stock-wing-but-cf.html
On their website, it says that it would be shipped out in 2-3 business days, and I also paid for overnight air shipping, because I was urgently going with a specific theme with my car.
I emailed them about 2-3 times in that week because I had no notification if it was sent out or not, or if there's a delay, etc. But I didn't receive ONE reply.
So after 2 weeks, I couldn't wait anymore. If they had said it would take longer, I probably could have waited. But no communication whatsoever. I cancelled other orders because I've decided to keep the theme I have right now, because I had no clue where this wing was. I emailed autotecknics (no phone number on their website) and said I wanted to cancel it. Again, no reply. I kept waiting for another 2 weeks, and still...nothing. So I thought ok, it was cancelled.
Another 2 weeks go by, about 15 min. ago, it just showed up at my doorstep!! Now I've been charged for $160 for something I don't even want anymore. They breached the contract when it was delayed without notification, and had sent me NO emails nor phone calls whatsoever.
Now I have to try to sell this wing.
Do NOT ever deal with autotecknics. They're just a bunch of retards with no service standards.
https://my350z.com/forum/exterior-and-interior/167846-stock-wing-but-cf.html
On their website, it says that it would be shipped out in 2-3 business days, and I also paid for overnight air shipping, because I was urgently going with a specific theme with my car.
I emailed them about 2-3 times in that week because I had no notification if it was sent out or not, or if there's a delay, etc. But I didn't receive ONE reply.
So after 2 weeks, I couldn't wait anymore. If they had said it would take longer, I probably could have waited. But no communication whatsoever. I cancelled other orders because I've decided to keep the theme I have right now, because I had no clue where this wing was. I emailed autotecknics (no phone number on their website) and said I wanted to cancel it. Again, no reply. I kept waiting for another 2 weeks, and still...nothing. So I thought ok, it was cancelled.
Another 2 weeks go by, about 15 min. ago, it just showed up at my doorstep!! Now I've been charged for $160 for something I don't even want anymore. They breached the contract when it was delayed without notification, and had sent me NO emails nor phone calls whatsoever.
Now I have to try to sell this wing.
Do NOT ever deal with autotecknics. They're just a bunch of retards with no service standards.
I also had a bad experience with them when I ordered my headlight eyelids. It tooks weeks and a lot of arguing to get them. They were hard to reach, would not return emails, would not give me a tracking number, lied to me on several occasions and were extremely rude.
Do not give them your business.
Do not give them your business.
Originally Posted by 05PPW350z
Hey sorry to hear about that, i've been thinKing about ordering one from them for a while now. How much are you willing to let the oem cf wing go for?
I can ship it out next day after I receive the payment.
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rule to aftermarket business, don't mess with 350z owners. they will let their fellow 350z friends know what's up on the forums. good way to loose business. always remember, word of mouth is strongest source of advertising and an unhappy customer will let ten more potential customers know. imagine how many potential customers will know on a 350z forum. 8 so far. sorry for that, intro to marketing is coming back to me
Originally Posted by nitrouz
maybe I should have bought the wing off of them through ebay then...cuz through their website, their service REALLY sux.
When I finally told them I was going to sue, they somehow found some in stock to ship me...
Originally Posted by taurran
I bought their cf radiator plate off ebay. Top notch stuff. The delivery was super fast too. I have ordered from them in the past (off ebay) and have never had issues.
did you purchase it through your credit card? if so youll have no problems disputing this. if you used amex, theyll give you your money no questions asked. ive done it a lot when i got screwed by vendors like this. just a thought.
I also had a bad encounter with them.
I bought eyelids and paid for it on the 30th, and they arrived two days ago. What is the point of paying such high shipping costs if I don't get it on time?
Not very good customer service at all. I also sent 3 emails and never got a response. I was very understanding, being it was the holiday season but waiting close to 2 weeks for damn eyelids is rediculous.
I bought eyelids and paid for it on the 30th, and they arrived two days ago. What is the point of paying such high shipping costs if I don't get it on time?
Not very good customer service at all. I also sent 3 emails and never got a response. I was very understanding, being it was the holiday season but waiting close to 2 weeks for damn eyelids is rediculous.



