Show Stoppers - Bad Business
05-07-2008 | 03:27 PM
#21
Originally Posted by Ha_ze
I posted this on G35Driver, but want to spread this.
I apologize for this, but they stopped responded to my PM's about 2 weeks ago.
I ordered a CF trunk from them on March 17th and when I did I was told it was in stock. I finally called them on the 23rd just to check in as to why I hadn't received any shipping information. On the 23rd and 24th when I talked to them they were checking on the invoice and would give me call back that day, which they never did. Friday, the 25th, they tell me they're waiting on a Seibon shipment should arrive Monday (the 31st).. but originally said it was in stock.
Tuesday, May 1st, I called to find out if the shipment arrived. Nope, it's "scheduled to be delivered this afternoon." Mmmmk..
Wednesday, May 2nd, I call again to find out whats going on. "Our driver is out picking up the shipment." What is going on here!?
Finally, two weeks after my order date, on May 3rd I call the cancel my order. I'm told my refund will be paid back to me "in a few days." I've never heard that before when asking for a refund. Next day I called AGAIN trying to get my money back before the weekend, of course that didn't happen.
Monday I finally got Jim's cell number and talked with him. He sounded truly apologetic and said the other guys didn't tell him about the refund, and that he'd get it to me with in the hour. 90 minutes later I call to ask where the money is, and he didn't answer. Didn't answer yesterday when I called him either.
This is getting long and I apologize, but this has been a frustrating situation and I just want what's mine.
Jim, if you read this, I'd appreciate it if you'd refund my money. I've been more then patient with this situation. I definitely didn't want to have to go through Paypal, and didn't want to have to make a post about this, but if it's the only way to get your attention then I hope it works.
I apologize for this, but they stopped responded to my PM's about 2 weeks ago.
I ordered a CF trunk from them on March 17th and when I did I was told it was in stock. I finally called them on the 23rd just to check in as to why I hadn't received any shipping information. On the 23rd and 24th when I talked to them they were checking on the invoice and would give me call back that day, which they never did. Friday, the 25th, they tell me they're waiting on a Seibon shipment should arrive Monday (the 31st).. but originally said it was in stock.
Tuesday, May 1st, I called to find out if the shipment arrived. Nope, it's "scheduled to be delivered this afternoon." Mmmmk..
Wednesday, May 2nd, I call again to find out whats going on. "Our driver is out picking up the shipment." What is going on here!?
Finally, two weeks after my order date, on May 3rd I call the cancel my order. I'm told my refund will be paid back to me "in a few days." I've never heard that before when asking for a refund. Next day I called AGAIN trying to get my money back before the weekend, of course that didn't happen.
Monday I finally got Jim's cell number and talked with him. He sounded truly apologetic and said the other guys didn't tell him about the refund, and that he'd get it to me with in the hour. 90 minutes later I call to ask where the money is, and he didn't answer. Didn't answer yesterday when I called him either.
This is getting long and I apologize, but this has been a frustrating situation and I just want what's mine.
Jim, if you read this, I'd appreciate it if you'd refund my money. I've been more then patient with this situation. I definitely didn't want to have to go through Paypal, and didn't want to have to make a post about this, but if it's the only way to get your attention then I hope it works.
But id rather have parents.. 
05-07-2008 | 07:57 PM
#40
Registered User
Joined: Jan 2004
Posts: 2,947
Likes: 5
From: CA
What do I do??? 
I got great service on two different orders from Jim. And nothing happened to my parents! 
(Oh, that's right-never mind) they passed away already. 
Too late Jim!, 
Guess I'll have to order something else now. 
Too bad, I got great service and they're on my Z. Don't know what to do now????
Help.........
I got great service on two different orders from Jim. And nothing happened to my parents! (Oh, that's right-never mind) they passed away already. Too late Jim!, Guess I'll have to order something else now. Too bad, I got great service and they're on my Z. Don't know what to do now????
Help.........