I posted this on G35Driver, but want to spread this.


I apologize for this, but they stopped responded to my PM's about 2 weeks ago.

I ordered a CF trunk from them on March 17th and when I did I was told it was in stock. I finally called them on the 23rd just to check in as to why I hadn't received any shipping information. On the 23rd and 24th when I talked to them they were checking on the invoice and would give me call back that day, which they never did. Friday, the 25th, they tell me they're waiting on a Seibon shipment should arrive Monday (the 31st).. but originally said it was in stock.

Tuesday, May 1st, I called to find out if the shipment arrived. Nope, it's "scheduled to be delivered this afternoon." Mmmmk..
Wednesday, May 2nd, I call again to find out whats going on. "Our driver is out picking up the shipment." What is going on here!?

Finally, two weeks after my order date, on May 3rd I call the cancel my order. I'm told my refund will be paid back to me "in a few days." I've never heard that before when asking for a refund. Next day I called AGAIN trying to get my money back before the weekend, of course that didn't happen.

Monday I finally got Jim's cell number and talked with him. He sounded truly apologetic and said the other guys didn't tell him about the refund, and that he'd get it to me with in the hour. 90 minutes later I call to ask where the money is, and he didn't answer. Didn't answer yesterday when I called him either.

This is getting long and I apologize, but this has been a frustrating situation and I just want what's mine.

Jim, if you read this, I'd appreciate it if you'd refund my money. I've been more then patient with this situation. I definitely didn't want to have to go through Paypal, and didn't want to have to make a post about this, but if it's the only way to get your attention then I hope it works.

 

Sorry to hear about this, Ben. I hope it is taken care of soon!

 

Wow.. only took 40 minutes after I posted on the internet.

Refund has been returned.

 

jims a great guy man
my stuff came fine just took awhile because it wasnt made yet
i was just patient i guess

 

Jim has horrible service. Possibly the worst communication skills ever. But what do you expect when he lives across the country from his business...At least you got your money back!

 

+1

really bad buisness service

but in the end Jim will get you the product or refund you... just takes time

 

+1 horrible service!

 

Well most of the time. I never got a refund or a replacement.

 

WOW glad I read this and everyones response, almost placed my order

 

Jim isn't a bad guy at all

 

I love this site.

 

When I saw the thread I immediately saw dead parents

 

 

I see Dead People (parents)

 

Bawls

 

Mouf

 

I can't blame you for wanting your money back. If you're told something is in stock and it takes 2+ weeks for essentially nothing to happen thats pretty **** poor customer service.

 

*** to mouf?