https://my350z.com/forum/showthread....=1#post2426114

 

broken link

 

Oh, the section that it is in is for premier members, that's why the link doesn't work. Lemme see about cutting and pasting.

 

Cp Racing = Horrible Vendor

Just to let everyone know who have used or not used CP Racing for parts...Ordered a Gates belt from them this week for a customer. Get on the phone with one of the sales guys and ask them for the Gates belt for the Vortech kit (since everyone recommends this over the stock Goodyear belt that comes with the kit). He tells me the price is $60. I go ahead and order from them since I haven't heard anywhere else to get this part. Part arrives and I find out that this is just a NAPA part that RETAILS at $34.99. CP Racing is charging almost double retail for this part plus shipping to me. I don't have time to deal with returning the part since I have customers waiting, but this is just not cool. Anyone needing or wanting this belt, just let me know and I can get the NAPA part number so you don't get ripped off like I did.


Today, 07:30 AM #2
PumpedVA

Have you called CP about this?

Today, 07:31 AM #3
THE TECH

Nope, not gonna waste my time on it. Just want everyone else to know about it.


Today, 08:34 AM #4
John@Victory

i've used cp for several things and no others that have done things on a much larger scale than myself and we never had any problems.

doesnt sound like what im used to seeing from cp.

sorry to hear about your experiance


Today, 08:48 AM #5
PumpedVA


Well I think its wrong to blast a vendor before you give them a chance to respond. Just me 2 cent.

On a side note I am having a motor built by them and they came in price wise 8k under on of the board vendors and are treating me like gold

Today, 08:51 AM #6
John@Victory


speak of the devil!

**** tobi hasnt even ripped the vendor that has cost him thousands and the reason for the trip to cp!

you heard when your car will be ready? did you run down there and check things out?


Today, 08:52 AM #7
THE TECH

Seriously though, what are they gonna tell me?? When I ordered the part, I had the guy verify the price twice before going ahead with the order. It is not rocket science. They charge me $60 (w/o shipping), the cost retail is $34.99 (they may even get it cheaper). I could have gotten on the phone with them, sure, but at this point it would be a waste of time to return them a part only to have my customer waiting on me.


Today, 08:54 AM #8
John@Victory


did they send you the gates belt you requested? or is it a different brand belt?

and why not call them? regardless if you call them or not your customer is waiting. atleast it will get you a refund.


Today, 09:01 AM #9
THE TECH

Maybe I'm just the one bad experience among many good experiences with them. All in all, just wanted to let everyone know. If someone from CP reads this and wants to contact me, they can.


Today, 09:03 AM #10
THE TECH

They sent a Gates belt. We will be installing it today and will see if it is the correct one or not. My customer only has to wait if I were to send it back to CP.


Today, 09:06 AM #11
John@Victory


im a little confused then. you ordered a part. it is the correct part. but now your mad cause you paid too much for it?

i was thinking you were saying they sent you the wrong part. i dont see where they did anything wrong if they sent you the gates belt you requested.


Today, 09:09 AM #12
THE TECH


Yes, I ordered a part only to find out that they charged me almost double the RETAIL price for it. I don't mind paying retail when I have to, but to find out that they charged me double that is pretty shady IMO. Obviously if I had known what the retail price was in the first place, I would have never agreed to the $60. But, since no one seemed to be familiar with a part number on the item or even where else to purchase it from, I had to deal with the people who apparantly knew what part I was looking for.


Today, 09:11 AM #13
John@Victory


ok i understand now. i would probobly be upset too. but prolly not alot you can do, you agreed to pay it....


Today, 09:36 AM #14
Bubble

the time you spend up here to type the reply, you can just call them up and complain about it and you might get your money back. Geez.


Today, 09:39 AM #15
THE TECH


The point is not to get my money back, it's to let others know that they were more than willing to overcharge me. If they are willing to do that to me, then they are more than willing to do that to you or someone else.


Today, 09:57 AM #16
Alberto


Why dont you post this in the FI section of the boards where it would potentially benefit tons more people and Im sure CP would see it.

Edit-this is just as bad as Performance Nissan selling Varis ducts for $200-$60ABOVE retail


Today, 10:05 AM #17
THE TECH


I would have posted somewhere else first, just didn't seem like there was an adequate spot anywhere else. I will make a link in the FI forum to this post.


Today, 10:12 AM #18
Alberto


Only Premier member will be able to see it-if not they wont be able to view it.

 

just to let you know. gates belts are not the same as napa. what they sent you is a replacement for the gates belt.

 

man I feel bad cause I recommended them to buy the gates belt from - honestly had no idea they were charging so much for the belt. Just assumed it'd be $30-40.

Well I won't be ordering from them for gates belts.

anyway, sorry about that

 

That's not correct. The belt is made by Gates. It even says it on the back of the package.

 

hmm i dont see the big deal, you need the part, they had it and told you the price. They went through the time of finding the correct belt that is needed. How dare they make $25 dollars of a part. Sorry for my attitude i just hate it when people are told a price then complain about it after because they found it cheaper somewhere else. Doesnt matter if they get it from Napa or not. its a gates belt either way.

Anyways that is my opinion no hard feelings toward anyone.

 

This post is pointless and played out! If you cant call them to ask why you got charged that price then dont waste the time of members *****ing about it!

Second off you say "your costomer" how much did you charge your costomer to put this belt on? I am sure you make some $$ right?

 

No problem bro. Not your fault.

 

loz, he doesn't have time to call but have all the time to sit here to read, type and complain. Get real man.

If the part is not the same as you requested, return and get your a.s.s to NAPA and buy the part. Stop crying for some nonsense stuff.

 

You don't have to keep reading or posting if you think it is pointless. I don't have to justify not calling them. This post was to make others aware that they overcharged me for a part and hope that it won't happen to them as well.

Not that it is any of your business, but the part was a for a customer, but since I couldn't get the part from any of my normal vendors, I only charged my customer what it cost me to get.

 

What you continually do not understand is that I don't care about calling them about it. I could very well call them. That is not the point that I am making. As I mentioned in my original post, I asked the salesman twice to confirm the price before placing the order. He told me twice that $60 was the correct price.

 

I don't see what the big fuss is either

 

It is not my intent to **** you off, but if you are upset over a company selling you a part for more than it costs at a store, how in the world do you make money? Do you sell stuff for the same price you pay for it? Cause if so, I'm gonna order from you from now on.

A shop/store can't make money if they sell stuff for the same price they get it, it doesnt work that way, you obviously most know this if you have customers. Sorry if I am way off on this one, I'm just trying to make sense as to why you are mad at CP for doing what every other shop in the world does?

Derek

 

Well i guess the only thing that bothers me and the reason for this post in the first place is that I am being charged $25 OVER RETAIL for a part. I understand that everyone has to make money. There is no question about that. But in the same sense, I don't charge my customers over retail on anything. No one is usually willing to pay retail for anything in this industry. So maybe I am overreacting since most of you think it is ok to charge over retail for parts and for some reason have no idea why I am bothered.

 

Well I am just going to leave this as is. My intention was to inform others and nothing more. Take it as you like.

 

I understand your frustration.. but your delivery is all wrong... You seem to be all excited and outraged as though someone had just stolen your car or blown up your engine.

You have posted 2 threads bad mouthing the company for something as simple as a price difference in a part..

yes it deserves press... maybe page 16 on the local news paper.. but not Front Page of the New York Times so to speak

 

the only thing is you asked twice how much the belt cost and then you agreed to pay it. i would be upset i paid to much , sure. but only at myself because i didnt search for better pricing. bottom line is you agreed to pay the price they stated. gotta suck it up and take it as a lesson for not shopping around.

if you dont want to call them and complain/ask for a refund then you can only continue to be mad at yourself.

 

Just look at it as $35 for a belt and $25 for the knowledge.