Thank you MRC
I think what Quicksilver was trying to say, is that MRC had no obligation to help you, becuase you didn't purchase anything from him, and you are not a customer of his. But he did it anyways, which I think was pretty nice of him. He certainly didn't have to help you, but he did. That's all.
Originally Posted by rrmedicx
You don't have to be "special" to get good customer service. Good customer service "should" be granted to everyone...who pays.

Originally Posted by Sharif@Forged
I think what Quicksilver was trying to say, is that MRC had no obligation to help you, becuase you didn't purchase anything from him, and you are not a customer of his. But he did it anyways, which I think was pretty nice of him. He certainly didn't have to help you, but he did. That's all. 

exactly...i didnt mean it as alberto is special...but that he is a customer...
Originally Posted by buzzardmountain
I didn't think the OP was a customer of MRC....bought his Greddy kit from Noah and engine from Kyle.....right?
Ah, I didnt clearly understand that. Good stuff, its always nice to hear things like that. OP-it was cool Greddy took care of you, even though it may have been metal into the turbo...
Originally Posted by Money0veru
Granted you were a customer of MRC's at one point, they had no obligation to warranty or assist you in any way with your turbos.
exactly... this is why i give my props to J on this matter
i mean is like if i were to f-up my clutch but because i bought the cosworth plenum from sharif...i In no way would expect him to be the one that would help me out with that part of the problem...
or if some how something happens let say with the cf caps of the cosworth plenum, and i would expect intense to fix them....
Although both shops are are outstanding in customer service and would probably help me out one way or another they really wouldn't have any obligation to do so.
Once again, let me remind you that I have done business with Julian.
I don't think I need to repeat myself. Its all there.
I'm happy.
P.S. I don't know for sure that metal got in there.
..however, it would be quite suspect considering how much ground, very fine bearing metal was in the oil pan. It too could have come from a turbo melt-down...but realistically I don't think so. I'll just leave it to the experts.
Looking forward to the future.
I don't think I need to repeat myself. Its all there.
I'm happy.
P.S. I don't know for sure that metal got in there.
..however, it would be quite suspect considering how much ground, very fine bearing metal was in the oil pan. It too could have come from a turbo melt-down...but realistically I don't think so. I'll just leave it to the experts. Looking forward to the future.
Originally Posted by rrmedicx
Once again, let me remind you that I have done business with Julian.
I don't think I need to repeat myself. Its all there.
I'm happy.
P.S. I don't know for sure that metal got in there.
..however, it would be quite suspect considering how much ground, very fine bearing metal was in the oil pan. It too could have come from a turbo melt-down...but realistically I don't think so. I'll just leave it to the experts.
Looking forward to the future.
I don't think I need to repeat myself. Its all there.
I'm happy.
P.S. I don't know for sure that metal got in there.
..however, it would be quite suspect considering how much ground, very fine bearing metal was in the oil pan. It too could have come from a turbo melt-down...but realistically I don't think so. I'll just leave it to the experts. Looking forward to the future.
Originally Posted by go-fast
have you considered the turbo bearing is the material in the pan and is also the reason your rod/main bearings are chewed?
I am just lucky to have someone help me out and give a light nudge to Greddy to help me out.
Originally Posted by go-fast
have you considered the turbo bearing is the material in the pan and is also the reason your rod/main bearings are chewed?
The thrust bearing has engine oil all around it. Bearing chews itself and goes back to the engine via oil drain tube. Feasible but not likely in this case. Detonation is a more likely culprit and those are bits of piston and rings.
Originally Posted by Z1 Performance
the turbo is drive by exhaust flow, so this could not even be feasible
Originally Posted by rrmedicx
If you know your Greddy's, you know they are generally bullitproof. It is highly unlikely that they failed from self destruction. These Turbos and the simple technology they employ have been around for decades and have changed minimally. Thats why they are so good. Very reliable turbos.
I am just lucky to have someone help me out and give a light nudge to Greddy to help me out.
I am just lucky to have someone help me out and give a light nudge to Greddy to help me out.
Originally Posted by go-fast
just because the design is good doesn't cover a bearing getting dropped at the factory and picked back up or it could have been some guys last day,you just never know.if you put a magnet in the pan material it should tell you alot,unless the bearing wore to the shell it should not pick up much,if it does you were moving the turbo bearing through the motor.
Looking for any information to help avoid problems like this in the future.
Just FYI, pistons and rings were all intact as per the results given to me by Kyle. A lot of pitting on certain piston tops and on the heads as well. Yes the plugs were one step colder, gapped to spec and torqued. HKS gasket was intact, but will no longer be re-useable. Heads will require a valve job. I will need a new set of piston rings, a couple of new rods, possibly a new crank.
the chance, or even possibility that a bearing chewed itself up and the path of least resistance it chose to follow to free itself from the turbine housing was somehow through the return tube, lodging itself in the pan and then getting spit upwards (past the pickup), is so remote, its not even in the realm of possibilities IMHO. The turbo going bad was the result (IMHO) of other things going on in the motor, not the root cause. I'll leave it to the people directly involved to play Perry Mason on this one, though I've got my own ideas based on the info I know about the situation (which is more than what is in this thread) which I've discussed with Randy already. At the end of the day, it really doesn't much matter at this point - I'm just glad he's on the road to recovery, and will be back with hopefully a well sorted machine again!
Last edited by Z1 Performance; Jan 5, 2008 at 09:52 AM.
Originally Posted by Z1 Performance
the chance, or even possibility that a bearing chewed itself up and the path of least resistance it chose to follow to free itself from the turbine housing was somehow through the return tube, lodging itself in the pan and then getting spit upwards (past the pickup), is so remote, its not even in the realm of possibilities IMHO. The turbo going bad was the result (IMHO) of other things going on in the motor, not the root cause. I'll leave it to the people directly involved to play Perry Mason on this one, though I've got my own ideas based on the info I know about the situation (which is more than what is in this thread) which I've discussed with Randy already. At the end of the day, it really doesn't much matter at this point - I'm just glad he's on the road to recovery, and will be back with hopefully a well sorted machine again!
Originally Posted by Z1 Performance
like I said, if you knew the rest of the details, it's clearly not what happened



