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Old Mar 12, 2009 | 05:34 PM
  #41  
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I just don't understand the tune they left you with.. Not able to rev? I can't imagine what else was up with it.

And they knew you lived pretty far?
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Old Mar 12, 2009 | 06:48 PM
  #42  
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Originally Posted by Bwicked
I've chosen NOT to disclose the shop so that there is no toes being stepped on or fueds. If you want to know the shop you can guess or do research. I didn't make a build thread b/c the build was never fully completed ( I.e tune..) The support and attention after I handed over the money was never the same. I even referred several people to the shop for builds. I have no problem with people adding thier .02 on my experience in this situation or if you chooose to bash "no name shop" though. Seems the thread is speaking for itself though.
yeah.. i was kinda lost when two AAM employees came in the thread

i really don't need to do any research.. i really could care less

if you got something to get off your chest.. speak up.. you're not bashing anyone.. you're sharing your experience.. just say the shop name and get it over with.. we all now know its AAM.. just say so
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Old Mar 12, 2009 | 06:55 PM
  #43  
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Originally Posted by doug
yeah.. i was kinda lost when two AAM employees came in the thread

i really don't need to do any research.. i really could care less

if you got something to get off your chest.. speak up.. you're not bashing anyone.. you're sharing your experience.. just say the shop name and get it over with.. we all now know its AAM.. just say so
+1, and I think its wrong to lock it and not give the code after the customer called asking for it to same him some coin on dyno time!!

SP FTW!!
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Old Mar 12, 2009 | 07:00 PM
  #44  
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Originally Posted by Zivman
The shop looking to retune needs to make a map from scratch vs modifying the existing map.... That is what the OP is complaining about. It can be tuned without the code, just can't be tuned based on the existing map from the previous shop
i got that much, but that means you lose a lot of money when you shouldnt have to.
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Old Mar 12, 2009 | 07:49 PM
  #45  
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sp is amazing, there triple pump is amazing : ) thanks guys
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Old Mar 12, 2009 | 08:08 PM
  #46  
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Originally Posted by SoundPerformance
Oh I agree with you on the locking.

The problem I have with it is that if a customer is now 1000 miles away, and you KNOW the shop that he is at, and you KNOW that they are reputable and you will not give the unlock code to the shop.... then that is just wrong.
Originally Posted by tim@SP
You are very welcome Brandon!!! I will be calling or emailing you soon with some graphic designs for your car!

I understand the shops discretion with a locked tune... they could have at least made him sign a waiver against liability if anything happened. We save all our tunes, If a customer had one of our tunes in his car and the car blew up... it takes 5 minutes to check the currant tune with the one we provided to see if it was altered. All I am saying is there is other ways it could have been handled. Either way, the customer left happy and will return, that is what we strive for on a daily basis.
+1 on both points

It's pretty sh*tty when one shop doesn't want to cooperate with another shop (especially one that is well known and respected) in the best interest of the customer.

Kudos to SP for stepping up despite AAM's FAIL.
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Old Mar 13, 2009 | 04:09 AM
  #47  
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Originally Posted by SoundPerformance
Oh I agree with you on the locking.

The problem I have with it is that if a customer is now 1000 miles away, and you KNOW the shop that he is at, and you KNOW that they are reputable and you will not give the unlock code to the shop.... then that is just wrong.
Well its not a matter of the retune on the customers car. Its a matter of trade/tuner secrets that would like to be kept private. Thats it. I have had many many cars come to my shop for a retune that were locked and the customer had to pay for a full tune. Even if someone tuned it previously and they needed a retune, i would still charge for a full tune because there are not any other people that setup and tune exactly like i do so i end up changing it.
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Old Mar 13, 2009 | 04:15 AM
  #48  
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Originally Posted by tig488
what happens if the original shop closes, or stops tuning the software used?
Again, its not a matter of getting back into the computer. These are tuning/trade secrets. Tuning and doing it right is like artwork. You cant learn this kind of artwork in a day. It takes 100s of cars to figure it out.

Now say that Tuner X cant get a FCON or Haltech to idle right in a car but I personally have a few tricks to do it, do you think i would like to hurt my own business by sharing my secrets with everyone. It would be better for business to lock it and have people come to my shop to get it to idle right.


I am sure that when the OP called "Shop X", he was very rude and demanded the code even though the person said that the owner of the shop wasnt there. Then i am pretty sure he said that the owner GAVE it to him already and he had it at his house. Then i "think" he got even more rude and asked for the owners cell phone.

If you had it at your house, why didnt you just go get it?
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Old Mar 13, 2009 | 04:17 AM
  #49  
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Originally Posted by Jay'Z
+1, and I think its wrong to lock it and not give the code after the customer called asking for it to same him some coin on dyno time!!

SP FTW!!
Sharif locks all of his too. Are you saying that he is unfair as well? I am sure that 75% of the tuners on here do it. I am sure everyone loves drama, this is a weak attempt at it from the OP.
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Old Mar 13, 2009 | 04:34 AM
  #50  
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The man has spoken, Close thy thread oh great one.
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Old Mar 13, 2009 | 04:38 AM
  #51  
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Brandon, for what reason do you need to create drama over something that's considered an industry standard? We hooked you up with the deal of the century!!!!!!

I can post the ticket if you want, under 18K for fully built SLEEVED motor, fuel system, UTEC , Clutch/flywheel, JWT 700 TT, tuned installed etc 350Z (and we removed your vortech - which we (I) spent extra time to clean, pack and ship out to another buyer for you).

AND we let your car sit in the back of our shop taking up valuable space for more than a year while you worked out your own problems - FLAT OUT WE TOOK CARE OF YOU.

Once your car was done and you were gone, you could care less about honoring our sponsorship or even working reasonably with us.

THIS is the reason shops don't just hand out sponsorships.

Last edited by Clint@Altered; Mar 13, 2009 at 05:23 AM.
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Old Mar 13, 2009 | 04:51 AM
  #52  
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Originally Posted by Motormouth
I just don't understand the tune they left you with.. Not able to rev? I can't imagine what else was up with it.

And they knew you lived pretty far?
He could rev - because he had stock exhaust, he didn't make much power past xxxxrpm. Even after our immense hook up, he didn't want to spend (didn't have) the extra cash no matter how much we advised against driving around on a stock exhaust with a built motor/TT.

Last edited by Clint@Altered; Mar 13, 2009 at 05:02 AM.
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Old Mar 13, 2009 | 05:07 AM
  #53  
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Originally Posted by Jeremy@Altered
Well its not a matter of the retune on the customers car. Its a matter of trade/tuner secrets that would like to be kept private. Thats it. I have had many many cars come to my shop for a retune that were locked and the customer had to pay for a full tune. Even if someone tuned it previously and they needed a retune, i would still charge for a full tune because there are not any other people that setup and tune exactly like i do so i end up changing it.
I doubt that you know any secrets about tuning that I have not learned in the last 20+ years but I do agree that every tuner tunes in a different way. I sincerely respect your stand and opinions on locking the Utec.
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Old Mar 13, 2009 | 05:20 AM
  #54  
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Originally Posted by SoundPerformance
I doubt that you know any secrets about tuning that I have not learned in the last 20+ years but I do agree that every tuner tunes in a different way. I sincerely respect your stand and opinions on locking the Utec.
I fully understand and dont doubt your tuning skills at all but there are A LOT of shops out there that dont have a clue on how to tune a car.
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Old Mar 13, 2009 | 05:25 AM
  #55  
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Originally Posted by SoundPerformance
I doubt that you know any secrets about tuning that I have not learned in the last 20+ years but I do agree that every tuner tunes in a different way.
LOL QFT!

Has Jeremy ever tuned a 1000+whp car?
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Old Mar 13, 2009 | 05:58 AM
  #56  
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Originally Posted by Jeremy@Altered
Sharif locks all of his too. Are you saying that he is unfair as well? I am sure that 75% of the tuners on here do it. I am sure everyone loves drama, this is a weak attempt at it from the OP.
Im sure he (Sharif) locks it but would prob unlock if I called from SP because I was stranded there or the tune was acting up to save me $$$.. Sharif would prob also take into consideration I am at SP not "Toys'r'us" tuners..

Originally Posted by SoundPerformance
I doubt that you know any secrets about tuning that I have not learned in the last 20+ years but I do agree that every tuner tunes in a different way. I sincerely respect your stand and opinions on locking the Utec.
That was exactly what I was thinking too, doubting there isnt a car SP cant tune.. Who gives a **** if ur idle is a little smoother..

So the point is if there was a unlockable EMS AAM wouldnt tune it? So why let those unlockable tunes go out? Your letting out secrets then.. See how it sounds silly..

Originally Posted by RudeG_v2.0
LOL QFT!

Has Jeremy ever tuned a 1000+whp car?
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Old Mar 13, 2009 | 06:16 AM
  #57  
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what secret? the secret of bumping the timing on the top end to produce big HP numbers?
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Old Mar 13, 2009 | 06:17 AM
  #58  
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Originally Posted by Clint@Altered
He could rev - because he had stock exhaust, he didn't make much power past xxxxrpm. Even after our immense hook up, he didn't want to spend (didn't have) the extra cash no matter how much we advised against driving around on a stock exhaust with a built motor/TT.
that isn't how his comment read of course. 'I had issues however w/ my exhaust being restrictive and the Tune could not go beyond 4800 rpms and capping me at 11.5psi until I returned.'.

I am very surprised that he couldn't afford to get a decent tune, what a bad idea. But aren't there people on stock exhausts anyway running in the 11.5 range? why not just turn the boost down until he gets a mandatory exhaust? sure he won't get great numbers but there won't be drivability issues, right?
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Old Mar 13, 2009 | 06:20 AM
  #59  
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Originally Posted by Jay'Z
Im sure he (Sharif) locks it but would prob unlock if I called from SP because I was stranded there or the tune was acting up to save me $$$.. Sharif would prob also take into consideration I am at SP not "Toys'r'us" tuners..




That was exactly what I was thinking too, doubting there isnt a car SP cant tune.. Who gives a **** if ur idle is a little smoother..

So the point is if there was a unlockable EMS AAM wouldnt tune it? So why let those unlockable tunes go out? Your letting out secrets then.. See how it sounds silly..



if all this is true, why the need for the code? Let the tuner put together a new, BETTER, map all together. I have been tuned, and retuned. Most shops charge in the $500 range for a tune. And if you had issues with the previous tune, why would a person want a tune based on one with issues, when a new, potentially BETTER, one is $500 away? If I had a falling out with a previous shop, I would have no issues paying for a full retune. I would make it a point not to ask the previous shop for anything.

And seeing the response from AAM, I believe there is two sides to every story, and I am sure the OP didn't ask nicely for the code.... that said, the customer is always right, right?

I just don't see the issue here?
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Old Mar 13, 2009 | 06:24 AM
  #60  
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Originally Posted by Jay'Z
Im sure he (Sharif) locks it but would prob unlock if I called from SP because I was stranded there or the tune was acting up to save me $$$.. Sharif would prob also take into consideration I am at SP not "Toys'r'us" tuners..
:
You are missing the point. We know SP is no joke - seriously, lol, just look at their accomplishments!

The point is, this customer calls us up a year + after we finished his car up under sponsorship (please refer to my posts 53/54) and is basically like: "even though you guys hooked me up like crazy and I haven't honored my sponsorship contract over the last year+, I still want a free tune and I want 700hp but I don't want to pay for the extra mods to get to that hp level - just make it happen"

See you give someone an inch, and they try to take a mile.

I'm glad SP finished his car up. I'm 100% sure they did a great job. I'm sure it was no problem for them to wipe the UTEC and re-tune his vehicle. He's happy so i guess end of story.
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