OFFICIAL Kinetix post, plenum issues, discussion etc.
Originally posted by lsdunique
We are definately working on the phone problem. We think we will get better at it now that we are almost caught up, and are spending less time strictly in the shop. The reason I always post my personaly email address, and even on the website is because I can access it at all times. So you must believe me when I say that it is never our intentions to "dodge" communication, otherwise I wouldnt be posting my personal email address and answering it even in the middle of the night sometimes. I have had a couple customers email me past midnight, and were surprised to see a response within an hour as opposed to the next day.
As a small company, email was simply an easier way to communicate, but I also understand it is not everyones preferred method, and we are trying to improve.
We are definately working on the phone problem. We think we will get better at it now that we are almost caught up, and are spending less time strictly in the shop. The reason I always post my personaly email address, and even on the website is because I can access it at all times. So you must believe me when I say that it is never our intentions to "dodge" communication, otherwise I wouldnt be posting my personal email address and answering it even in the middle of the night sometimes. I have had a couple customers email me past midnight, and were surprised to see a response within an hour as opposed to the next day.
As a small company, email was simply an easier way to communicate, but I also understand it is not everyones preferred method, and we are trying to improve.
Originally posted by NOZ4U
I saw this spot right above the STB and it was there before the plenum was even installed so I don't think it was a crack from stress. It looked more like an imperfection from the molding and it looks more raised than cracked.
I saw this spot right above the STB and it was there before the plenum was even installed so I don't think it was a crack from stress. It looked more like an imperfection from the molding and it looks more raised than cracked.
I am a potential plenum customer and I have used your cat-pipes in the past. I plan on ordering the resonated cats soon. I do think that the plastic plenum cracking is turning people away, but I also like that you are taking steps towards fixing the problems.
I will need a FI plenum, so i will wait and see what you come up with. Keep the parts coming!
I will need a FI plenum, so i will wait and see what you come up with. Keep the parts coming!
My V3 cracked and I noticed today. Car was acting a little weird and just decided to check. It's in the usual spot under the top front bolt. It made it through a track day and under two months of driving
I sent you an email so lets work it out.
I sent you an email so lets work it out.
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Joined: Jan 2004
Posts: 18
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From: GTA
LSDUNIQUE,
Will kinetix warranty v4 plenums that are sold from one forum member to another?
There are a number of people who are selling their brand new v4 plenums for various reasons.
If we have the original order # and info, etc.
will we be able get future replacements if this one cracks?
The v4 does look alot better than previous versions, and of course I am hoping it will last. but it's good to know what to expect from you guys.
Keep up the good work! I have faith in Kinetix, just as long as they keep replacing cracked plenums
Will kinetix warranty v4 plenums that are sold from one forum member to another?
There are a number of people who are selling their brand new v4 plenums for various reasons.
If we have the original order # and info, etc.
will we be able get future replacements if this one cracks?
The v4 does look alot better than previous versions, and of course I am hoping it will last. but it's good to know what to expect from you guys.
Keep up the good work! I have faith in Kinetix, just as long as they keep replacing cracked plenums
My G-tech runs, on average, decreased by about 0.15 to 0.18 in the quarter, with my 0-60 run going down by about a tenth...
my previous best w/ G-tech - 14.036 @ 101.4 w/ 2.256 60'
new best w/ plenum - 13.883 @ 102.2 w/ 2.232 60'
new 0-60 time - 5.65 sec
not bad for a 5AT G35 coupe... can't wait to get it on the track and see how I can do there....
my previous best w/ G-tech - 14.036 @ 101.4 w/ 2.256 60'
new best w/ plenum - 13.883 @ 102.2 w/ 2.232 60'
new 0-60 time - 5.65 sec
not bad for a 5AT G35 coupe... can't wait to get it on the track and see how I can do there....
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Joined: Sep 2002
Posts: 626
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From: Wheeling, IL
Originally posted by fluffydot
LSDUNIQUE,
Will kinetix warranty v4 plenums that are sold from one forum member to another?
There are a number of people who are selling their brand new v4 plenums for various reasons.
If we have the original order # and info, etc.
will we be able get future replacements if this one cracks?
The v4 does look alot better than previous versions, and of course I am hoping it will last. but it's good to know what to expect from you guys.
Keep up the good work! I have faith in Kinetix, just as long as they keep replacing cracked plenums
LSDUNIQUE,
Will kinetix warranty v4 plenums that are sold from one forum member to another?
There are a number of people who are selling their brand new v4 plenums for various reasons.
If we have the original order # and info, etc.
will we be able get future replacements if this one cracks?
The v4 does look alot better than previous versions, and of course I am hoping it will last. but it's good to know what to expect from you guys.
Keep up the good work! I have faith in Kinetix, just as long as they keep replacing cracked plenums
Registered User
Joined: Jan 2004
Posts: 18
Likes: 0
From: GTA
Originally posted by Static
That was my case with the V3.. and Kinetix gave me no hassle about it. They took care of me as long as I provided them the original buyers name.
That was my case with the V3.. and Kinetix gave me no hassle about it. They took care of me as long as I provided them the original buyers name.
I am definitely looking forward to putitng this in my car. I actually received the plenum last week, but the seller didn't include the Coolant Block!!
I was 1/2 way thru the install when I realized that I had nothing to connect the 2 coolant hoses to!!
What is the purpose of those hoses anyway? is that suppose to cool the plenum? it doesn't really seem like it does anything with the oem plenum. and especially not with a plastic one?
any ideas?
would it be ok to just by pass that part for now and hook the hoses up to each other?
thanks
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Joined: Aug 2003
Posts: 1,612
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From: Massillon, OH
Originally posted by fluffydot
What is the purpose of those hoses anyway? is that suppose to cool the plenum? it doesn't really seem like it does anything with the oem plenum. and especially not with a plastic one?
any ideas?
would it be ok to just by pass that part for now and hook the hoses up to each other?
thanks
What is the purpose of those hoses anyway? is that suppose to cool the plenum? it doesn't really seem like it does anything with the oem plenum. and especially not with a plastic one?
any ideas?
would it be ok to just by pass that part for now and hook the hoses up to each other?
thanks
-Chris
Originally posted by ChrisMCagle
The purpose is to keep the throttle from freezing in cold weather. It allows the coolant to flow through the block and keep the throttle assembly warm (well, hot actually). If you don't live anywhere that you have to worry about extreme cold weather, you can just connect the 2 hoses directly together with a small length of pipe or something and bypass that coolant block completely. It would make replacing the plenum easier inthe future too because those twoI have thought about doing that for a while, but just haven't gotten around to it.
-Chris
The purpose is to keep the throttle from freezing in cold weather. It allows the coolant to flow through the block and keep the throttle assembly warm (well, hot actually). If you don't live anywhere that you have to worry about extreme cold weather, you can just connect the 2 hoses directly together with a small length of pipe or something and bypass that coolant block completely. It would make replacing the plenum easier inthe future too because those twoI have thought about doing that for a while, but just haven't gotten around to it.
-Chris
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From: Santa Ana, CA
If I wasnt associated with Kinetix, I might laugh at the drawings, plus I did ask even for joke posts.
I am having serious problems with me emails I think, I may be changing servers soon, so look for the post with a new email address.
Yes the flex has been factored in and we have talked specifically with the engineers at our plastics distributors about the properties regarding flex.
As far as warranty on secondary buyers, we try to keep track of people who have sold their plenums, to make sure we aren't sending out doubles. Yes we do warranty secondary buyers.
I am having serious problems with me emails I think, I may be changing servers soon, so look for the post with a new email address.
Yes the flex has been factored in and we have talked specifically with the engineers at our plastics distributors about the properties regarding flex.
As far as warranty on secondary buyers, we try to keep track of people who have sold their plenums, to make sure we aren't sending out doubles. Yes we do warranty secondary buyers.