know there's all kinds of threads surrounding the topic, but couldn't find any help as to specifically whether TSBs (e.g. axle clicking) are covered under an extended warranty.

my car's at the shop as we speak and they're saying 'no' and that I'll have to pay.

anyone have any insight?

 

All extended warranties are different. Read the warranty. What does it say?

 

well, I mean, nothing specific as TSBs. Most say they cover breakdowns and big mechanical things. I do know that I have a Gold Preferred with roadside assist and all that.

But I think this is one of those things where theoretically they should cover it, since it's manufacturing problem and I have purchased extended "coverage" on my vehicle. Just want to see what others' experiences might be.

 

Is a TSB considered a warranty issue? Does your car stil have to be under warranty for them to do it?

 

apparently, yes. but you would think a TSB would apply to the life of the car, and not be restricted to a particular period.

I haven't gotten a call back from the service tech, so maybe they're just doing it for me anyway.

 

My axle clicking problem was just covered under the Nissan extended warranty.

03 Track w/42k.

 

ah ha...cool. I'll at least be able to say that to the guy if he bucks again. thanks!

 

Rear axle clicking is a drive train defect. The drive train is covered for 60 months or 60,000 miles.

 

My passenger side window was covered under the warranty. However, i had to pay $50 for the service. Still far cheaper than paying for the motor and installation itself...

 

The drive train is covered for 60 months or 60,000 miles and more then
likely needs some lube or something, I took my 05 into the dealer and they
did it and didnt gimme any drama. I have an 06 now but still its under the
powertrain/DriveTrain

 

alright, I'm beginning to get vury annoyed with Nissan.

not only did the dealership deny my request to have the TSBs taken care of under warranty (citing that TSBs can only be taken care of during the standard 36k warranty), but Nissan corporate also fed me a load of crap. Called the consumer line and after being put in touch with a 'specialist', he informed me that TSBs are VIN specific, and if my VIN wasn't included on that list, I can't have it taken care of (without paying). Does that make sense? I never though TSBs were VIN specific, but rather model specific.

Any ideas? I hate all this BS!

 

Actually, TSB's have nothing to do with Warranty.

A Technical Service Bulletin is a communication from the manufacturer to the dealer service network alerting them to some specific condition, and/or a procedure to correct a condition. These "conditions" may or may not be "warranty items". And a TSB is definitely NOT a "recall", although the manufacturer may send dealers a TSB on how to correct a recall item.

However, as others have pointed out, the "axle clicking" IS a drive train problem, and the drive train is covered by the Manufacturer's 5 year, 60K warranty. I would stop asking them to "perform a TSB" and just ask them to fix the problem.

JMHO

bill

 

There are problems that are VIN specific. Nissan recognizes problems and associates them with particular VIN or groups of VIN. Regardless, if the rear axle is clicking, then it is clicking. And the rear axle is, as I mentioned, part of the drive train. You might give up on this knucklehead service manager and go to a different dealer.

 

Thanks for your explanation. Many members are under the impression that a TSB means that something must be fixed. In reality a TSB is a bulletin about how to fix something. Sort of an addendum to the maintenance manual.

 

yeh...this definitely helps. though I kind of understood a TSB to also be a motivation for the dealer to fix a specific problem, if your car manifests that defect.

I'm going to try and go the drivetrain route with the service tech. But he seems to be getting kick back from whomever (maybe his boss) on how to log the work....whether it's warranty work or some other classification.