bigdog

It is a little early to tell, I had 20k on my z and this has 44 miles, so there is definanlty a differance there. The car seems a little tighter, and shifting seems much smoother. The ride does not seem any where nears a s bouncy as my 03. All in all these could all be attrbuted to the newness of the car. I am actually babying it for the breakin period, so have not really pushed the engine or shifting. I did notice on my 03 shifting at lower rpm's it seemed a little clunky, whereas this is much smoother and tighter.

ddm4u

Hi,

I'm going to BBB hearing Dec 10th. My car's been going through a lot of minor problems. I've also contacted an attorney, faxed him my dealer repair documents. But he has not responded to me regarding my case. I live in So. Cali. Adam Goodman was my representative as well. I'm looking forward to the hearing.
Any good Attorney, seems like my attorney is pretty slow get back to me. Thanks

bigdog

good luck on your hearing. I basically searched the internet for Georgia lemon law and found several attorneys. I picked 3 that sounded good according to their websites. The first one seemed like yours, sent my papers to them, said it looked like I had a good case and then I never heard from them even thoguh I called several times. I got lucky with the second one, Krohn and Moss, they have offices in 5 differant states, you may want to call them and they may know of someone in cali. Email me if you are interested in talking to them and I will give you their number.


Good luck

LBSOHK

bigdog you wrote that you paid "Basicvally a small fee for wear and tear" , can I ask how much is small fee ? ...
i checked with few lemon law firms and they said they would take my case but im going with BBB for now..

dthoman

ddm4u:

I had a hearing with Adam Goodman and the Encino Office of the BBB. Where is your hearing? Who is your arbitrator?

This is not Adam Goodman's first hearing on the 350Z. He will try and tell the arbitrator that it is the driving habits of the driver or driving conditions. That it is normal wear and tear. My arbitrator didn't buy his explaination and ordered NAA to buy back my car.

Below I have pasted a post that I put on this forum after my experience. I hope it helps you.

I had a hearing with the BBB Auto Line on September 15. I requested that NNA buy back my car because I had my car in the dealership for repair 6 times for window grease/window timing
issues and I had my car in one time for the tire issue. Yes I know there are a lot more serious problems out there, but I had to at least try and I am glad I did.

The "non-conformity" presumption of the California Lemon Law for the same or similar problem is 4 times. NNA argued that my problems were insignificant but the arbitrator disagreed.

The arbitrator thought that 6 visits to dealership was excessive and that there could be many things causing the tire uneven wear issue and that since it has not been determined what is
causing the problem, it could eventually affect the use, service or value of my car.

NNA argued that the tire issue, whether it be cupping or feathering, is caused by the driver, driving conditions or how the car is driven. NNA is putting all the blame on the consumer. By
this statement I am assuming that NNA isn't ready to admit that there is a problem and that no fix is going to be available anytime soon.

Even after the hearing and I accepted the decision, I asked
the arbitration specialist what was going on and he said the same thing as above and same stuff he said at the hearing. At the hearing he even tried to blame the grease marks on the “California warm weather”. Our come back to that was we first discovered the problem in January at it isn’t very warm then.

The arbitrator ordered NNA to either replace or repurchase my vehicle. I choose to get out of this mess and have NNA buy back my vehicle.

I really didn't think that NNA would buy it back. I thought they would just continue to ignore me like I have been ignored for the last 4 months. But to my surprise, they followed through with
the award that the BBB mandated. And I was told by the arbitration specialist at NNA that they have to follow the BBB award or face heavy sanctions by the BBB.

I work in a law firm so I did have any attorney with me. It didn't cost me a thing. I argued my case but he summarized it at the end about the California Lemon Law. Which I believe really
made the difference.

For those of you with a lot more serious problems than mine I would recommend following this route. Some of you may think that the BBB Auto Line is a waste of time, but I am proof that it
isn't. Yes the program is a manufactured sponsored program, but the arbitrators are supposed to be impartial and are usually everyday citizens from the community with some sort of education
in what they are deciding on.

I received my check from NNA and they also paid off my car with the lienholder. I got back every dime that my contract was for except I was charge $354.00 for used mileage. This was
figured out per the California Lemon Law Code formula. The mileage figure that was used to determine this amount was when I first took it to the dealer complaining about window grease. Which lucky for me was 1100 miles. I turned in it with 11,000 miles. The difference I rode on their dime.

I am glad to be out of the Z. I wouldn't even think about buying a 2004 since I don't believe NNA has fixed the problem or that they even believe that a problem exists. My husband loved the car. There are way too many problems with it at this time. And customer service stinks at NAA. As a matter of fact I would never ever buy another Nissan or Infiniti again.

To find out how to open a case with the BBB look in the Warranty Information Booklet along with the Supplement to the 2003 Nissan Warranty Information Booklet. But note once you open
a case with the BBB the customer service representative at 1 800 Nissan1 that you have been dealing with will not be able to help you any longer. It goes to the arbitration department. You
may open a case with the BBB by phone. BBB telephone number is 1-800-955-5100. The BBB will explain their procedures with you over the phone.

So we are going to buy a new vehicle for me instead because my husband doesn't know what he would want to replace the Z with.

I wish everyone luck with their cars.

Sorry for the long post.

Wish me happy car shopping

jjtricket

iTrader: (1)

So Nissan is still blaming the consumer. Here is an article from Car and Driver: http://www.autoweek.com/cat_content...._code=09000774

99AllTurbo

dthoman, thanks again for reiterating your situation. It will allow me to prepare myself for what Nissan will try and do (blame the consumer).

My arbitration is this Thurs the 11th. Wish me luck.

dthoman, how soon after you accepted the BBB's decision did you turn in the Z and was it like an even swap? you gave them the car, they gave you a check?

thanks again.

dthoman

99AllTurbo:

My hearing was 9/15/03. Received Arbitrator's decision (I got a faxed copy of it, the mailed copy took another week to get) on the 19th. Faxed decision back to BBB and they informed NNA on 9/24. Turned in car on 10/6 (at that time they gave me balance of what wasn't owed to lien holder) On October 10 my car was paid off with the lienholder. I am still waiting to be release as the registered owner. DMV said 3-4 months after they receive the Release of Liability it should all be done.

99AllTurbo

Great, thanks for that info. Just wanted to get an idea of how long it may take.

ddm4u

ddm4u

Thanks for taking the time to respond to me. I did had my hearing on 12/10. I was very sick with the flu, but I had to go. I could not even open my eyes, I was on medication. The DTS came and was well prepared, more than I was I guess. Adam Goodman was also on the conference call. I think that I did a pretty good job with my case, just hoping that the arbritator felt the same. The DTS thinks that they've fixed my car, but the 2 service advisor from the POWER Nissan recommended me to take my case to BBB.
I would get the result by Monday 12/15/03 and I will update you.
Take care..

roberto350z

I also went through BBB complaining about my car. I spoke to Adam Goodman and came to a settlement. Unfortunately, CA lemon law is tougher than most everywhere else, and apparently three broken transmission isnt enough. I need to have this new one break on me, and then I can reopen my case and fight for a buy back. I also got the usual "well, maybe your driving sucks" routine, but this guy is paid to say that everytime, so I wouldnt blame him.

Goodman was nice enough and offered to fix the car (and all the other problems) all at once to reduce the inconvenience, a 100k warranty and paid a car payment. Regardless, I dont want to fight anymore, I think this car sucks and Im selling it.

farleez

Can someone help me? Here's my story:

I had a lemon law hearing already for the following problems:

tire feathering: 5 services
transmission: replaced
window grease issue
amplifer replaced twice
nav window replaced
excessive paint chipping
dash rattles
engine idle erratic/no start condition
rear axles creaking

I reported to the trial office on the date of my hearing and walked in on the judge and vehicle manufacture representative joking about the “good ol’ times” of the past and the merits of my claim. At one point in the discussion during the trial, the judge made the comment, “You know, I pretty much trust everything [the manufacture representative] has to say concerning your vehicle.” The judge wouldn't even test drive my vehicel like he was supposed to. At this point, I had the the cross rotation done 3 times, the alignment adjusted 3 times and the control arm replaced. The judge basically told me that I have to let Nissan replace my tires ... and that I have 90 days to do this and prove that the issue still exists or else he closes my case. WTF? It took Nissan 3 weeks to even put the new tires on. I tried to explain to the judge that replacing the tires would not fix anything and would only show that the problem still exists. Also explained that 90 days isn't near enough time.

Will filing a complaint at the BBB do me any good. The lemon law is doing nothing for me.

BTW, I purchased the car Dec 02, so it is definitely a first year run.

Thanks in advance for the help!

99AllTurbo

roberto350Z, I wouldn't keep the car either. Why should you make car payments (if you are) on a car that has as many defects as your (and my) Z. F that.

farleez, you need to get an attorney.

boxsterkiller

Hello all, I love my and I love this forum. I am also a pre-order 350z owner and I am sorry to say that I have also have come to a conclusion of also getting an attorney and file for the lemon law, giving Nissan a chance to give me a 04 Z. I have been surfing this 350z site and its all been spent on repairing discussion. I have all the Z problems. Do'nt have the dates off hand but my problems include:
1. window streak-2x
2. drivers side side bolster coming undone replaced once due for 2nd time and seat bottom 2x. cheap fabric
3. drifting to right/tire feathering- tires alignedlower control arm installed tires back ordered been waiting since sept.
4. grinding tranny- once not latest version. clutch pedal squeaking.Notchy as hell will probably get latest by that time ver.10
5. rear creaking sound rear tires- rear axle splines remove cleaned , retorqued.
6. rattles and clicking sounds- dash center and right of dash. rear strut tower bar clicking.
7. Brakes replaced at 10,300 miles- warrenteed. Am I going to have to change the brakes every 10k WTF. non brembo
8. belts changed 10,500 mi. belt becoming undone warrented.
9. seat moves- problem can never be duplicated at dealer.
10. Something I'm forgetting.
This is not counting all the time the dealer marred my door panels, rear strut panels, a-piller panel ,passenger door handle, kick plate and scratched my rims with impact wrench etc. etc.
I on my 3rd dealer and I'm sweating it because I close to 12k some warrenties are going to end and i do'nt want them to get technical. So form what I'm reading should i skip the BBB and NNA and go straight for an attorney? Please help will check in later Thanks to all and good luck Do'nt want the run around anymore have been patient and it sad to see other people going through the samething especially us the pre-orders the hardcore enthusiast. Hopefully someone from NNA reads this S**T!-

corsair

iTrader: (12)

boxterkiller-

check out www.lemonlawamerica.com for a good attorney who will take your case at no charge out of pocket to you. They will bill NNA for their time and services.

ddm4u

I won...I was real sick, I'm so excited that I can give this car back to Nissan..I'm very sad that this car did not workout the way I was hoping for..I'm grateful for BBB for taking care of the car owners...Adam Goodman is a big lier...I'm very disappointed that I'll loose about $3100 in this deal..I'm may try to get an Attorney to help me get a better deal from Nissan..They don't deserve to get a single $ from me

Good luck!!!

99AllTurbo

I also won my case. The Nissan rep really wasn't as bad as I thought he would be. He just had nothing on me. I was way more prepared than he was and my trouble was duplicated during the test drive.
The BBB Autoline did a great job.
I also feel it's too bad it didn't work out.

corsair

iTrader: (12)

I'm wondering if you hire an attorney do they make you "test drive" the vehicle like they apparantly do when you go through the BBB/Autoline/Arbitration process. This concerns me a bit.

Red350Z

Congratulations to all of you who were awarded buybacks or replacements! Rather than taking the logical steps you guys have done, I decided to sell the car back to the dealer. I became overly frustrated with the car, and Nissan's attitude in regards to customer service. I had the same problems as most others (tranny, tires, brakes, grease, rattles, etc.) and was advised by a consumer law attorney that it wouldn't be worth the fight. I took a big hit when selling the car, but I feel like a thousand pounds has been lifted off of me. I have owned 11 cars and this was by far my worst experience. It's unfortunate that Nissan's "comeback" is headed this way, but history repeats itself and they've been bankrupt before. I wish the best of luck to you guys who are fighting with everything you have, I am thankful for those of you with no problems, and I warn potential buyers that these problems have NOT been properly addressed by Nissan. There is great potential in the 350Z, but until the manufacturer admits there are serious problems and provides an adequate solution, my money will go elsewhere. Good luck!