TSBs and Dealers
#1
TSBs and Dealers
Not sure how many have noticed this, but I realized after talking to the head service advisor at my dealer last week that they are way behind in receiving the TSBs.
They get them on CD-ROM, seems like 2-4 weeks after we find out about them.... The Service Advisor told me this...
I had the Z in 3 weeks ago for the clicking rear axel issue, of course they couldn't duplicate it until I drove them... so they didn't investigate, had it in the next week to replace the window regulators and they then ordered the parts for the rear axels... Now another visit when they come in...
They had no idea about the computer version issue causing the Service light to come on and were going to charge me a diag fee when I asked them to check the version...
They get them on CD-ROM, seems like 2-4 weeks after we find out about them.... The Service Advisor told me this...
I had the Z in 3 weeks ago for the clicking rear axel issue, of course they couldn't duplicate it until I drove them... so they didn't investigate, had it in the next week to replace the window regulators and they then ordered the parts for the rear axels... Now another visit when they come in...
They had no idea about the computer version issue causing the Service light to come on and were going to charge me a diag fee when I asked them to check the version...
#3
per the TSB
http://www.infinitihelp.com/Ownershi.../NTB04-065.htm
They ordered the parts listed:
Bearing Assy, Rear Part# 43210-AL505
Axle Outer Joint Assy. Part# 39211-73L00
Repair Kit, Dust Boot Outer Part# 39241-73L28
They ordered one set for each side...
http://www.infinitihelp.com/Ownershi.../NTB04-065.htm
They ordered the parts listed:
Bearing Assy, Rear Part# 43210-AL505
Axle Outer Joint Assy. Part# 39211-73L00
Repair Kit, Dust Boot Outer Part# 39241-73L28
They ordered one set for each side...
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BobC-Z
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09-18-2015 01:57 PM