Today i had called a customer who dropped of his car for a diagnostic test the night before.He said it was idling bad and running poorly and his battery light was flickering.

This morning my master tech goes out to start the car and its dead as a door ****.We jump it with a jump box and bring it into the shop and test the charging system and find out the alternator is dead.

I call the customer and tell him we have to start first by replacing the bad alternator.....he goes off and starts saying well it was working when i dropprd it off.I said well it looks like a brand new battery was just put in the car so more then likely it had a bad alternator to begin with.He then starts the ranting about how walmart said he just needed a new battery.....so i told him you have 2 choices go back to walmart or i can fix it for you.

He then calls back and said what the *** is going on in your parking lot.....do you have some kind of alternator eating creatures or what as walmart insists it was the battery.I then said why is there a glowing red battery light on your dash staring you in the face......he said walmart said it was the battery.



What i find the funniest thing i have heard in over 30 years in the auto repair bus is the remark of you have alternator eating creatures in your parking lot.He also said he was going to call the BBB and i said please do as they will get the laugh of there lifetime from an *** like you.

Sorry just had to rant about some of the most fuking bullsh!t i have ever heard stories from customers.

 

Try working in the food biz.....

So is it true... did you really swap it out for a bad part?

 

The alternator was done and once it was replaced everything was good.

 

Sure you didn't just reconnect a wire and charged the owner 300?

 

dont feed those alternator eatin creatures after midnight...and keep them away from water or you will regret it. lmao!

 

The worst part is: you still have to be nice and keep on smiling! Try working in the computer programming field and explaining programming language to a noob... now THAT is a big fat headache.

 

hahha most likely

 

wal mart techs

 

Does this guy really believe Walmart techs?

 

sounds like a moron to me

 

Walmart is about saving money, they would only do what is needed as where super..... turbochargedg is about making money, and will pull every last shaddy move in the book to make sure everyone of his customers is getting F-ed.

Walmart > all.

At least that's how the avg person thinks.

 

Who takes a 350Z to walmart? Is it me or is a bad alternator a dead give away when your battery keeps dying!

 

Yea trying to explain why a "custom" software would take 4 weeks of labor to a military IT program officer was like trying to convince to him that Rosie O'Donnell is indeed a hottie.


But yea Keith.. I totally hear you about this! Bad/Ignorant customers FTL!

 

Where'd the 350Z come into the picture?

 

Why would you even goto Walmart in the first place haha
That guy is an epic failure

 

Ask that to 2038409283940 people who do go.

My guess is the guys car was a 1997 Mazda 626 with 189K miles on it.

 

keith i see this ******** everyday i feel u. sucky part is in the small shop world, u are the mechanic, service writer and customer service helpline lol.

ill get customers comming in claiming they have been comming to the shop for 25 years.. considering we have only been open for bout 15 years i think that is funny.

 

Jeff STFU and no i have more business then i can handle sometimes so i dont need to do something like that......and i do know you were kidding right

 

I'm as cereal-ous as your mirrors are cleared.

 

My mirrors are toast....im afraid to polish them again as they might come out with no paint on them.