SO this will be a long read but its a warning for every one not to go to that Dealership.
I took my car there for a broken diffential.

I get the first call the representative GENA " your car is too low because you have aftermarket warranty and we cant fix it under warranty" my response was " wow that’s weird because its OEM suspension".

Second call Gina calls again 2 days later " the mechanic said that the differential was opened before and the silicone is not layer as it would be from the factory" my response was " wow that’s weird because no one ever opened the differential" so she tells me it will cost me close to $1300 to fix it " or you can pay the mechanic $500 on the side and he can do it on his own time" . So i asked if in the future any one would give me problems that the differential was opened her response was" he will use oem parts". AT this moment i told her i would like to get it fixed under warranty because no one opened the differential and that if worse comes to worse i can pay the mechanic.

I get a third call two days later " we are overnight parts for you and the car will be ready tomorrow and its getting covered under warranty"

Next day comes no one calls, my car is still not fixed...
I get a call on Tuesday 4 days after my car was supposed to be ready, that i can pick up my car.

I drive out 40miles , I get there 30min before closing, returned their loaned and pick up my car.
I drove my car for about 3.2miles and it choked and never started again, in the middle of a busy intersection on Sunrise Highway.

Now at this moment the car is at the dealership for about 3 weeks now.....

I get a call from one of the managers Chuddy or whet ever his name is " your system caused the alternator to fail because we cant start the car" so i tell him that the battery is dead coz i tried starting the car for 20 min and it was just cranking and not starting. He tells me that they will call me back.

I don’t get any calls for 5 days. So i decide to call and ask what’s up. The manager tells me that they don’t know and they waiting for their mechanic but he took days of for Thanksgiving Holliday.

I get a call from Frank the service manager, the guy in charge...." your aftermarket stereo caused a short and burned out the ECM it will cost you $1400 for a new ecm, $300 for fixing the short and $300 to reprogram the new ECM." I tell him i will find a used ECM and if they can use it ... so he tells me to bring him the vin of the ECM and they will check.
I spoke to Frank and asked if they know where the short is , they don’t know... I asked if they can give me proof that the radio caused the problem they say no we can’t. ( with the proof i would have got the shop that installed the radio to pay for the damage)
So i tell him that if he cant prove he has no reason to deny warranty. He tells me that they will not fix anything for me.
I called Infiniti consumer affairs , explained everything , I went to Massapequa picked and called for a tow truck to take it somewhere else.

NOW HERE IS THE PART WHERE IT GETS BAD

I open my car, which was at the dealership for a month now , the battery is dead. I look inside and I see all my stuff from my glove compartment and the upper cubby on the floor, my custom fabricated shift know is missing, my clarion equalized that I paid $150 is missing, my Pioneer 4 channel amp from the trunk is missing, all my carpets are ripped out from the trunk. My calculator is missing, I look outside the car my Carbon fiber hood has about a 12" crack on it, I got scratches on the rear bumper, passenger door and handle, I got scratches on my rear quarter panel , my hood is not closing coz the hinge is bent , the hood dampener is cracked and is not holding.
I went inside and complained they just shrugged their shoulders and said they don’t know anything. When I was about to leave Frank came out running with a camera taking pictures of my "Modifications" on the car... which is exhaust and an aftermarket radio.

Towed the car to Kings Infiniti , Paid $120 for diagnostics and $400 to get my car fixed, turns out there was a short coming from the MAF sensor, coz someone installed it upside down and the wires got pined against the engine....... THE WHOLE TIME MY CAR HAD A STOCK INTAKE BOX AND THE WIRES WERE NOT EVEN CLOSE TO THE ENGINE TO GET PINED............

SO INFINITI OF MASAPEQUA , STALL STUFF FROM MY CAR, DID OUTSIDE DAMADGE, AND INSTALLED THE MAF SENSOR UNSPIDE DOWN , ALL BECAUSE THEY WANTED TO GET MONEY OUT OF ME, THERE WAS NO SHORT CAUSED BY THE RADIO AND MY ECM IS JUST FINE

 

so what are you doing about all the damage to your ride?

 

wowwwww ... that really gets me mad ... i hope everything works out ... call up the insurance company about the stolen item ... i live on long island too and will def never be going there

 

Feeking horrible. Sorry to hear about your misfortune...

 

damn shame, should of tried to talk to 'da mayor'

 

Wow. What pieces of ****. I have a friend that works as a sales manager there, if you'd like me to point this out to him, I will.

Edit: Yes, as mentioned, it's da mayor.

 

Man, that just pisses me off. Sorry for your trouble man, I would have flipped out.

 

i know kenny ( da mayor) and hes in sales and i dont wan him to get involved anyway

 

...u were def way calmer then i would have been too

 

I would have never picked up my car and demanded to have someone from Infiniti come down and check out my car. I would also report the jumps in stories as well as the time taken to call back with an answer..

 

+1

and taken pics of all the damage. Get lawyer involved and never ever take your car anywhere arpund there.

Shady dealerships FTL

 

Call the BBB.

Tell them that Infiniti of Massapequa does not do Better Business.

Bureau.

 

dude.. ****.. Go on Google. Search for their dealership name. write a damn review..

 

Since MRC is gone I need someone to tune the F con. Julian recommended me to ATX motorsports in NJ. I have sent them an email asking if they ever tuned Z's so I am waiting on a response. Just wondering what you guys think of them.

 

https://my350z.com/forum/tuning/4038...torsports.html

 

theyre pretty good when it comes to mitsubishi evos, eclipses n stuff.. i seen about 2 or 3 z's there i dont think its the best place tho.. theyre is a place in long island called wings i believe that specializes on z's ill find out the contact and post up here for u

 

I did business with them a few times back in my DSM days and they are good guys who do good work. As far as a Z specific shop I have no comment, as I haven't been there in quite some time.

 

chopperman, julian would be doing the tuning for the Z's there.

 

it's funny how everyone will believe what he writes when he lied about stuff on his car. I wrote back on almost every forum except this one... just read on myg37 or g35nyc to update on this. I'll vouch for my service department and also with Konrad since I spoke w/ him through the whole time of this process and he lied to the service advisor.

http://myg37.com/forums/northeast/18...nty-claim.html

the mods updated the thread title from what it was on here.

 

After reading this I'm taking before pictures any time I go to a Stealership and making sure that I get a second estimate whenver I get a $1000+ repair estimate.