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Bronz Volk te37 damaged

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Old 10-16-2009, 01:54 AM
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tw8715
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Default Bronz Volk te37 damaged

discount tires damaged one of the rims...

broke the center cap...

never gonna go there again.. anywaise they are convinced it can be repair at
SEATTLE WHEEL REPAIR?

im sure it can be repair.. but i heard onces its painted the clear coat will never look the same? and i must polish once awhile?

dont wanna go threw the hassle of that.. so can anyone tell me what i should say so i dont have to go threw this.

they said if they cant repair it to my satisfaction they will replace it.

thanks
Old 10-16-2009, 08:07 AM
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Entaille
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well, the victory here is that you caught the damage before leaving and they aren't denying fault.

tell them exactly what you posted here, you'd rather have a new center cap.
Old 10-16-2009, 09:37 AM
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wasuber
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This happened to me on 2 wheels, PM me if you want to know who fixed mine, cant tell it was ever scuffed

edit: You can buy just one center cap as you already know, have them give you 30 bucks for that, also if they scuffed the outside edge of your lip (I'm assuming) like they did mine they can easily refinish that edge without touching the anodizing on your lip and no you wont have to polish.

Last edited by wasuber; 10-16-2009 at 09:40 AM.
Old 10-16-2009, 01:51 PM
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sno
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1. Tell them you want a new rim.
2. Sell the old rim.
3. ????
4. Profit!
Old 10-16-2009, 03:12 PM
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tw8715
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Originally Posted by wasuber
This happened to me on 2 wheels, PM me if you want to know who fixed mine, cant tell it was ever scuffed

edit: You can buy just one center cap as you already know, have them give you 30 bucks for that, also if they scuffed the outside edge of your lip (I'm assuming) like they did mine they can easily refinish that edge without touching the anodizing on your lip and no you wont have to polish.
NICE! i think you have the same rim as i do right?

could you tell me the place?

but my only option is to replace it at seattle wheel repair.
so i am very happy to hear the news! thanks!
Old 10-16-2009, 04:56 PM
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n1nj4 m0d3
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eric, please send me the info also!

one of my bronze ce-28n on the teggy is curbed and i couldn't find any shops that will fix anodized wheels
Old 10-16-2009, 07:36 PM
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wasuber
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Ok since Vince asked and I'm his #1 ***** on Facebook! Um and tell him get ready and save some of that bronze cause I curbed a wheel today too ! lulz..

Wheel Works

206-499-3684

edit: ask for Doug Eisert, I believe he picks up and delivers also
Old 10-17-2009, 12:20 AM
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nice~~~~~~~~~~~~

thanks!

is doug private? or does he work for a company called "wheel works?"

couldnt find anything on wheel works

but if you say he is good! then might aswell ditch the other place i was gonna go with lol they didnt really seem like they had prior experiance with my wheel.

Last edited by tw8715; 10-17-2009 at 12:42 AM.
Old 10-17-2009, 08:07 AM
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well seems like the main face of the rims is anodized? or watever lol..

dont wanna go threw all that.

called discount tires and they said they would order me up a new rim

great after service i would have to say.

do you think they would ask for the old rim back? lol
Old 10-17-2009, 09:14 AM
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wasuber
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What the hell did they do to your rim? post a pic because I don't know what the heck you are talking about now lol.
Old 10-17-2009, 09:42 AM
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Originally Posted by sno
1. Tell them you want a new rim.
2. Sell the old rim.
3. ????
4. Profit!
Old 10-17-2009, 11:10 AM
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wasuber
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Originally Posted by tw8715
well seems like the main face of the rims is anodized? or watever lol..

dont wanna go threw all that.

called discount tires and they said they would order me up a new rim

great after service i would have to say.

do you think they would ask for the old rim back? lol
Only the lip is anodized, but have them get you a new rim, sounds like they screwed the pooch!
Old 10-17-2009, 11:16 AM
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damage is minimal.. cant see from 3 feet away.

but they installed them brand spanking new from the box.

damage is damage.

i called the wheel repair you recommoended, and he said just reaplce. so i took his word.

i guess i got a extra rim now lol
Old 10-17-2009, 11:47 AM
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Old 10-20-2009, 02:08 AM
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sorry my camera right now.

well they first said they will order rim up.

then called me next day saying they have none in stock. i told them to give forged performance a call. where i orignally bought them. discount tire said they were out of stock too.

they gave me 2 options from there.

wait 3 months or take a check for $400.

i asked why $400 when rim cost is like 800?

they said that is the best they could do.

i said i will think about it.. they call me 2 hrs later saying they found a vendor that has one in stock lol.

should i be worried about getting a replica or something haha? OH.. and they want my old rim back too... gay
Old 10-20-2009, 07:13 AM
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Entaille
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they aren't going to try to swing a replica underneath ya mang, you will be able to tell for sure. I have matte bronze rota grids if you want to see the difference sometime just send me a PM, you live close.

it sounds right that they would want the old wheel. they can recoup some of their lost money with it for sure if it's repairable. otherwise you could probably sell it yourself for a good chunk of profit, they wouldn't want that : P
Old 10-22-2009, 10:02 PM
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10z10
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discount tire is very reputable, they scatched a rim on my old s2k and ordered up a new one no hassle. i trust them 100%
Old 10-23-2009, 01:37 AM
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Originally Posted by 10z10
discount tire is very reputable, they scatched a rim on my old s2k and ordered up a new one no hassle. i trust them 100%
how can you trust them 100% after they scratched your rim? lol
Old 10-23-2009, 08:47 AM
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Entaille
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**** happens, how they deal with the issue at hand is where the trust comes in. they are a big chain store though, I am sure one discount tire shop could handle the situation flawlessly, and another would f' you over.
Old 10-23-2009, 04:12 PM
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well indeed they handeled nicely lol

they ordered me up a new rim. already here accually. just have to go pick it up.


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