QM888

iTrader: (1)

Thanks to Jeff (part) and Tim (service).
Jeff hooked me up w/ 5/16Motordyne spacer + installed great deal. Tim took care my car well. He is a best Service advisor I ever met. It dones on time. I was there for couple hours.

Will do business again even i live in Ventura.

r_seng

iTrader: (9)

damn, i just remembered my oil change was due 25 miles ago.

stylett9

iTrader: (9)

repost.... use the search...gosh..




lol, j/k!!! can never give these guys enough praise.

pure

WCN, will you please stop being so damn perfect so we don't get bombarded with 10 threads about you guys everyday? J/K keep em coming its good to praise a shop when they do a good job so we all know where to go. Plus it keeps them on their toes cause they don't wanna see a "WCN SUCKS!" thread.

EDIT: And they probably will never see one of those. ^^^

Vertex350

iTrader: (76)

Well, to me I hope they will never be perfect. That's a lot to live up to and also you can't get any better with perfection. I believe that instead of striving towards perfection, they rely on giving better quality and service with each passing day. They leave plenty of room for improvement.

pure

You don't have to suck up to them to get good prices and quality work, they already give that. Just kidding man, I agree with what you said, I just like to joke around, don't take me to seriously.

Vertex350

iTrader: (76)

Tim@WestCovinaNissan

Thanks guys for the support. We want to make everyone that comes here or buys parts here comfortable in knowing that they can trust who is affecting their investment. Whether it's just a warranty repair or oil change or expensive mods. Even if you're just coming in to look around or visit, we want you to feel appreciated, because we appreciate every customer that comes through the door. The staff here will do whatever possible to make that happen. As far as perfection....we all know that's not possible, however we are constantly working on improving every day. You opinions and concerns are the best tools for us to use to improve. Will there one day be a "WCN Sucks" thread....hopefully not but the fact that mistakes/errors do and can happen is inevitable. What really matters is how the situation is handled. Our customers' best interests are most important to us and that will be what makes this dealership one of the best in the country. I'm done rambling now just wanted to let everyone know we appreciate you. Have a good weekend....Party hard!!!!

Tim

Mr MoUnTaInMaN

OK WCN just made may appointment for my first oil change I will check out all the hype for my self.

Sleeper01

iTrader: (6)

Wish you guys were in NY too.....

wynd d z33

iTrader: (12)

bring a laptop if you have one they have free wi-fi with limitations tho but still cool can get on the forum

Jeff@WestCovinaNissan

iTrader: (23)

Be sure and stop by the parts dept and say HI. Ask me, I'll be happy to give you the infamous VIP tour of the place. You are also welcome in the shop while they are working on your car... we have nothing to hide and want you to have a GREAT experience while you're in our store!!!

imseksy

yup... the tour of WCN is pretty cool and informative if you ask me.

Mr MoUnTaInMaN

I was there on Saturday your day off i did ask for you and i had a good experience and you can't beat the price for an syn oil change 49+ tax not bad everyone was so friendly everything i read seems to be true i will be coming back thats for sure.

james840a

iTrader: (7)

Thanks Tim (service) for the quick Oil change and P/S flush today. It was also a pleasure seeing your cute cashier with the glasses.

Justin@WestCovinaNissan

iTrader: (21)

Haha... I hear more about our cashiers from customers and friends than anything else. They should put tip jars at the cashier counter

Tim@WestCovinaNissan

Forget the jar.....We need to get them garters to put all the tips in!!!

james840a

iTrader: (7)

Yep, better stock up on the dollar bills