WTF - Voice mail solicitation from WCN?!?
10-19-2007, 06:50 AM
#27
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Originally Posted by stylett9
i got a call for the first time yesterday.. I dont think its a big deal. Just deleted it once i heard it was automated. I think some of you are over reacting just a tad bit.
FWIW the solicitation was to buy a car.I live a busy life and I don't have time for this.
WEST COVINA NISSAN - PULL THE PLUG ON THIS PROGRAM NOW!
10-19-2007, 07:00 AM
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Originally Posted by stylett9
i got a call for the first time yesterday.. I dont think its a big deal. Just deleted it once i heard it was automated. I think some of you are over reacting just a tad bit.
10-19-2007, 07:39 AM
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I'm sure once they see this they will discontinue the unsolicited solicitation phone calls.
You can also call them and request your number be taken off the list.
You can also call them and request your number be taken off the list.
Last edited by DVFlyer; 10-19-2007 at 07:56 AM.
10-19-2007, 07:47 AM
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i'm sure jeff or jen will handle this....but you guys realize its the sales department right? and not the parts dept...
so this "im disappointed in wcn blah blah" is really just a childish reaction to what a lot of businesses do to get business and a dealership with a kick *** parts and service department doesnt exclude them.
so this "im disappointed in wcn blah blah" is really just a childish reaction to what a lot of businesses do to get business and a dealership with a kick *** parts and service department doesnt exclude them.
10-19-2007, 07:52 AM
#32
if you get them twice a day that might be excessive i guess. Either way, nexxt time your there, or if you have a minute to call, i'm sure there is some kind of list or form you can request to just remove yourself from the call list.
and yes i'm sure they will respond. It's still relatively early in the AM. Just give them the day for one of them to have the time to jump on the boards and see this.
and yes i'm sure they will respond. It's still relatively early in the AM. Just give them the day for one of them to have the time to jump on the boards and see this.
10-19-2007, 08:19 AM
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Originally Posted by blksnake
I've never done business with them and don't know how they got my number. 
Last edited by blksnake; 10-19-2007 at 08:31 AM.
10-19-2007, 08:25 AM
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Wow WCN sales solicitation to customers that already have nissan cars/trucks. Now thats bad. I hope someone from WCN posts here and Appolagize to all you guys getting these calls from them. Or there going to start losing support from from some of you. I had a great experance there in service, but i know if i started getting calls like that id stop bringing my car in and go somewhere else.
10-19-2007, 08:45 AM
#37
Funny, I got a call yesterday too, but I didn't answer it since I was busy (I was "sick" and didn't go to work 
). Anyways, it left me a voicemail, which I listened to and deleted. But it really didn't bother me all that much.
Since I was off from work and needed to get an oil change done, I went to WCN about a couple of hours later. I didn't mention anything to Jeff, but it is something he is aware of and he asked me if I got a call. I told him yes, and he appologized since they had some error with the calling list apparently. It was done unintentionally and he told me that even HE was getting the same call to his cell phone as well! So anywyas, as I mentioned before, I wasn't really upset to begin with, and I appreciated the fact that he himself brought up the issue and appologized for any inconvenience. I am sure they will get everything resolved!
On a side note, WCN is awesome as usual with their service. I got the Motul oil change, plus a car was this time (normally I say no, but this time I said yes since I'm so busy). Heri assured me that they will not use anything except soap and water on the cars/wheels, and they did an exceptional job washing. I forgot to ask, but they even vacuumed my interior!
). Anyways, it left me a voicemail, which I listened to and deleted. But it really didn't bother me all that much. Since I was off from work and needed to get an oil change done, I went to WCN about a couple of hours later. I didn't mention anything to Jeff, but it is something he is aware of and he asked me if I got a call. I told him yes, and he appologized since they had some error with the calling list apparently. It was done unintentionally and he told me that even HE was getting the same call to his cell phone as well! So anywyas, as I mentioned before, I wasn't really upset to begin with, and I appreciated the fact that he himself brought up the issue and appologized for any inconvenience. I am sure they will get everything resolved!
On a side note, WCN is awesome as usual with their service. I got the Motul oil change, plus a car was this time (normally I say no, but this time I said yes since I'm so busy). Heri assured me that they will not use anything except soap and water on the cars/wheels, and they did an exceptional job washing. I forgot to ask, but they even vacuumed my interior!
