horrible experience at performance nissan.
#62
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Originally Posted by ben9394
Nissan Performance was there for me when my motor went out. They replace it with a new one, the service department that help me was John and i know for a fact that he wouldn't lie about something like that. He you want to get mad the person you should be mad at is the tech. not John. I knew John since he was in SP engineering he is not the person that would lie about something like that. I know John for a long time and he is a good friend hes not the person that would just go and lie to a customer. This is my experiences at Nissan Performance with John.
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sorry to hear, but Performance Nissan took care of all my stuff as well! Dealerships/People will make mistakes. It was a small misunderstanding with no negative effects besides waiting. Honestly if they apologized and are willing to give you a free oil change or something I would forgive them. Especially with all the help they've given to everyone else on this forum.
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on a final note.... like i mentioned before.. i was able to talk to tim yesterday... and both Tim and the service manager did everything they can to make me feel better about situation that happened on saturday... which i respect and appreciate..... thank you to both tim and the service manager.
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Originally Posted by jkim1978
on a final note.... like i mentioned before.. i was able to talk to tim yesterday... and both Tim and the service manager did everything they can to make me feel better about situation that happened on saturday... which i respect and appreciate..... thank you to both tim and the service manager.
I never had a chance to chime in, but I wanted to say that I'm sorry you had such a bad experience. Performance does excellent work most of the time, which I'm sure you already knew and I'm sure if there was a thread for every dealership out there you'd see that they've all had issues like this. Its not an excuse and it doesn't make it right, its just the truth.
Tim and Performance have done as much as they can do resolve the problem, so it sounds like case close to me.
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Originally Posted by Profink
I thought this last post was an appropriate way to leave the thread, but apparently I was wrong. Perhaps its time for the OP to close this one.
yeah sorry to ruin the good mood but i just had to chime in one more time due to someone being incredibly rude.
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Originally Posted by Vader007
Go get some group hugs and therapy to wash down those tears!
Should we all throw a pity party for you?
What a moran!
Should we all throw a pity party for you?
What a moran!
P.S. I miss performance nissan before the new ownership.
Before, I got great service. Now... after my stoptech rotors being destroyed by their resurfacing guy I don't want to go back.
#77
personally, i would simply work on my own car. everytime i take my car into the dealer, they always seem to mess it up. the mechanics really don't care about your car, thats why you always get screwed. i always work on my own car, and never have been sorry. all you need is a service manual and some patients.