Notices
Southern California San Diego, Los Angeles, Orange County, Inland Empire, etc.

horrible experience at performance nissan.

Thread Tools
 
Search this Thread
 
Old 01-22-2008, 02:44 PM
  #61  
J-ROZ33
Registered User
iTrader: (5)
 
J-ROZ33's Avatar
 
Join Date: Jul 2007
Location: Burbank
Posts: 296
Likes: 0
Received 0 Likes on 0 Posts
Default

dude dont trip. Ive had a 4 hour wait at glendale nissan before, normally it takes them 2 JUST FOR AN OIL CHANGE -_- thats why i dont take my car there anymore.
Old 01-22-2008, 03:07 PM
  #62  
gimpster621
Registered User
iTrader: (38)
 
gimpster621's Avatar
 
Join Date: Jul 2005
Location: Socal/Fallujah
Posts: 9,846
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by ben9394
Nissan Performance was there for me when my motor went out. They replace it with a new one, the service department that help me was John and i know for a fact that he wouldn't lie about something like that. He you want to get mad the person you should be mad at is the tech. not John. I knew John since he was in SP engineering he is not the person that would lie about something like that. I know John for a long time and he is a good friend hes not the person that would just go and lie to a customer. This is my experiences at Nissan Performance with John.
+1. johns has been there when i got a new engine and tranny all under warranty. when i installed the tranny i did the jwt clutch flywheel combo also. after it was done he even told me there was a knick on the clutch cable that shouldnt affect the car watsoever but if i wanted they can order one and install it for free. after driving for a month i didnt feel anything wrong but figured he offered so i called him. no questions asked he got my car in and out in a day.
Old 01-22-2008, 03:43 PM
  #63  
Panda350z
Registered User
iTrader: (11)
 
Panda350z's Avatar
 
Join Date: Mar 2005
Location: LA
Posts: 1,154
Likes: 0
Received 0 Likes on 0 Posts
Default

sorry to hear, but Performance Nissan took care of all my stuff as well! Dealerships/People will make mistakes. It was a small misunderstanding with no negative effects besides waiting. Honestly if they apologized and are willing to give you a free oil change or something I would forgive them. Especially with all the help they've given to everyone else on this forum.
Old 01-22-2008, 04:55 PM
  #64  
Zakira
Registered User
 
Zakira's Avatar
 
Join Date: Jun 2002
Location: Long Beach, CA
Posts: 800
Likes: 0
Received 1 Like on 1 Post
Default

Yeah, enthusiast-friendly dealers are hard to come by. We need to appreciate them, too.
Old 01-22-2008, 06:21 PM
  #65  
nissan350zausti
Banned
 
nissan350zausti's Avatar
 
Join Date: Jan 2008
Location: austin
Posts: 128
Likes: 0
Received 0 Likes on 0 Posts
Default

I say Performance nissan should throw in an electric supercharger(from Ebay) to the OP.
Old 01-22-2008, 08:39 PM
  #66  
jkim1978
Registered User
Thread Starter
iTrader: (6)
 
jkim1978's Avatar
 
Join Date: Sep 2005
Location: s.kali
Posts: 81
Likes: 0
Received 0 Likes on 0 Posts
Default

on a final note.... like i mentioned before.. i was able to talk to tim yesterday... and both Tim and the service manager did everything they can to make me feel better about situation that happened on saturday... which i respect and appreciate..... thank you to both tim and the service manager.
Old 01-22-2008, 09:03 PM
  #67  
Vader007
New Member
iTrader: (23)
 
Vader007's Avatar
 
Join Date: Nov 2004
Location: Yardley, Pa.
Posts: 760
Likes: 0
Received 1 Like on 1 Post
Default

Go get some group hugs and therapy to wash down those tears!
Should we all throw a pity party for you?
What a moran!
Old 01-22-2008, 09:53 PM
  #68  
stylett9
Registered User
iTrader: (9)
 
stylett9's Avatar
 
Join Date: Apr 2007
Location: Anaheim Ca
Posts: 2,626
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by Vader007
Go get some group hugs and therapy to wash down those tears!
Should we all throw a pity party for you?
What a moran!

interesting that your bold enough to call someone a moron, yet you dont spell it correctly...



very classy,
Old 01-22-2008, 10:13 PM
  #69  
Profink
Registered User
iTrader: (15)
 
Profink's Avatar
 
Join Date: May 2007
Location: Studio City, CA
Posts: 3,430
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by jkim1978
on a final note.... like i mentioned before.. i was able to talk to tim yesterday... and both Tim and the service manager did everything they can to make me feel better about situation that happened on saturday... which i respect and appreciate..... thank you to both tim and the service manager.
I thought this last post was an appropriate way to leave the thread, but apparently I was wrong. Perhaps its time for the OP to close this one.

I never had a chance to chime in, but I wanted to say that I'm sorry you had such a bad experience. Performance does excellent work most of the time, which I'm sure you already knew and I'm sure if there was a thread for every dealership out there you'd see that they've all had issues like this. Its not an excuse and it doesn't make it right, its just the truth.

Tim and Performance have done as much as they can do resolve the problem, so it sounds like case close to me.
Old 01-22-2008, 10:49 PM
  #70  
stylett9
Registered User
iTrader: (9)
 
stylett9's Avatar
 
Join Date: Apr 2007
Location: Anaheim Ca
Posts: 2,626
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by Profink
I thought this last post was an appropriate way to leave the thread, but apparently I was wrong. Perhaps its time for the OP to close this one.

yeah sorry to ruin the good mood but i just had to chime in one more time due to someone being incredibly rude.
Old 01-23-2008, 09:14 AM
  #71  
Fiveseven
Registered User
iTrader: (8)
 
Fiveseven's Avatar
 
Join Date: Jan 2006
Location: the OC
Posts: 207
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by stylett9
interesting that your bold enough to call someone a moron, yet you dont spell it correctly...



very classy,
hahahahahha
Old 01-23-2008, 11:23 AM
  #72  
leozim
New Member
iTrader: (4)
 
leozim's Avatar
 
Join Date: Dec 2006
Location: southcali
Posts: 427
Likes: 0
Received 0 Likes on 0 Posts
Default

always go to performance. ever since i bought my car...... from them. no problem or trouble encountered.
Old 01-23-2008, 11:58 AM
  #73  
97supratt
Registered User
iTrader: (61)
 
97supratt's Avatar
 
Join Date: Nov 2004
Location: Glendale California
Posts: 5,034
Likes: 0
Received 3 Likes on 2 Posts
Default

Everybody makes mistakes, lets move on already.

Oh BTW, John's an awesome dude. I also know him from SP and he wouldn't lie trust me. He made a mistake and he apologized, we're not kids here lets move on.
Old 01-23-2008, 05:25 PM
  #74  
Janus
Registered User
iTrader: (1)
 
Janus's Avatar
 
Join Date: Jan 2004
Location: Orange/So Cal
Posts: 4,738
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Vader007
Go get some group hugs and therapy to wash down those tears!
Should we all throw a pity party for you?
What a moran!



P.S. I miss performance nissan before the new ownership.


Before, I got great service. Now... after my stoptech rotors being destroyed by their resurfacing guy I don't want to go back.
Old 01-23-2008, 05:55 PM
  #75  
PFunk124
Registered User
iTrader: (42)
 
PFunk124's Avatar
 
Join Date: Aug 2006
Location: SoCal
Posts: 777
Likes: 0
Received 0 Likes on 0 Posts
Default

Bump for Performance. Always had a great experience there. Friendly and professinal people at Performance Nissan.

Last edited by PFunk124; 01-23-2008 at 05:58 PM.
Old 01-23-2008, 06:09 PM
  #76  
Flee0588
New Member
iTrader: (4)
 
Flee0588's Avatar
 
Join Date: Apr 2005
Location: Chicago, IL
Posts: 1,218
Received 14 Likes on 9 Posts
Default

take it to jiffy lube
thats why i do all the work on my car.
Old 01-23-2008, 06:34 PM
  #77  
windydog
New Member
 
windydog's Avatar
 
Join Date: Apr 2004
Location: The OC
Posts: 74
Likes: 0
Received 0 Likes on 0 Posts
Default

personally, i would simply work on my own car. everytime i take my car into the dealer, they always seem to mess it up. the mechanics really don't care about your car, thats why you always get screwed. i always work on my own car, and never have been sorry. all you need is a service manual and some patients.
Old 01-23-2008, 06:38 PM
  #78  
monokuroboo
CHRIS (350) FTL
iTrader: (2)
 
monokuroboo's Avatar
 
Join Date: Oct 2006
Location: the gay area, ca (I miss LA)
Posts: 4,482
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by windydog
i always work on my own car, and never have been sorry. all you need is a service manual and some patients.
wtf?
Old 01-23-2008, 06:48 PM
  #79  
Janus
Registered User
iTrader: (1)
 
Janus's Avatar
 
Join Date: Jan 2004
Location: Orange/So Cal
Posts: 4,738
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by monokuroboo
wtf?
Who else are you going to stick the speculums in?
Old 01-23-2008, 09:02 PM
  #80  
Volk350Z
Master
iTrader: (65)
 
Volk350Z's Avatar
 
Join Date: Sep 2005
Location: SoCal
Posts: 2,527
Likes: 0
Received 0 Likes on 0 Posts
Default

Well all the time i took my car to Performance Nissan for service I never had any problem.


Quick Reply: horrible experience at performance nissan.



All times are GMT -8. The time now is 05:42 AM.