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would you go back

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Old 07-14-2003, 09:52 AM
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suprblkperformance
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Default would you go back

I had my car at Universal City Nissan (I know they suck) to get an oil change, fix the grease streaks on my windows and my tire preassure sensors have never worked so I wanted those fixed. So I drop my car off at 12:30. I get the call that my car is sort of done at 5:30. I arrive there to find out that they changed the oil, but they were unable to fix the window streaks because they needed to order a part, which they did. They then proceed to tell me that the performance model does not come with tire preassure sensors, so thats why mine don't work, and actually aren't even on my car, which I bought from there dealership. I started screaming at them about how they were wrong, so they call in a sales person to ask. He naturally agrees with them, so finally I get so frustrated that I walk over to where they have all of the Z's on the lot, find a performance model and show them where it says tire preasure monitors on the sticker in the window. They then appologized to me and told me that next time I come in for the windows they will fix everything and detail my car for free. Long story short it took them 4 and a half hours to do an oil change. So the question is do I go back simply for the free detail or say screw it and just go somewhere/anywhere else?
Old 07-15-2003, 08:02 AM
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ihatethatbobbarker
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tkae it back
watch them like a hawk, never go back after.
Old 07-15-2003, 08:08 AM
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suprblkperformance
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thanks for the advice. I was just wondering if a free detail is worth all of the hassel I will most likely have the next time I go there, if I ever do again.
Old 07-15-2003, 08:29 AM
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ihiustler
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i would say screw your dam detail and never go back IMO, why give them the satisfaction that u will come back for a detail, if u dont go back that tells them a lot!!
Old 07-15-2003, 08:38 AM
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ihatethatbobbarker
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how much does it cost to detail a car?
Old 07-15-2003, 09:02 AM
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macam308
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NEVER let the dealer detail your car! they will swirl up your super black paint! not speaking from experience, but i've read a lot of dealer detailing horror stories at autopia.org. check out the site if you get the chance, lots of good info there.
Old 07-15-2003, 09:04 AM
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iris
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i say no way.
Old 07-15-2003, 11:28 AM
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OC_350Z
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It's just not worth it. I bought my car dirty, when the offered to wash it, I said no way. I will be the only one that will ever was that car.

Let's say you do let them wash it. When you get it back it has a nice stratch or ding in the door. What do you do then? It's basicly your word against theirs. Save yourself the trouble, detail the car yourself.
Old 07-15-2003, 11:44 AM
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Z4KR
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I agree with the others ... don't take it back. I wouldn't want them washing or detailing my car either. If they didn't even know that the perf. model comes with the tp monitors, who's to say they can get it fixed. Find a better dealership. Gool luck!
Old 07-15-2003, 12:19 PM
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suprblkperformance
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Default thanks for the advice everyone

well since its pretty unanimous that I should never go back, i guess my next question is where should I take the car from now on. I live right near the LaBrea Tar Pits, so anything within a reasonable distance I would consider. Thanks for the advice everyone.

Dave
Old 07-15-2003, 12:23 PM
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iris
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well, I live in the Valley and for my last oil change I went to Torrance. 20710 Hawthorne Blvd.

A little far, but they're pretty trustworthy and reliable. I'm sure others will chime in.
Old 07-15-2003, 10:23 PM
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SD350ZEE
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They appear to suck, well I think tirepressure monitors are optional on lower models, dunno though, if they aren't on there, then they aren't on there. Take it back just because they already ordered the part for you window.
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