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DFW - Good dealer experience with transmission warranty...so far.

Old Jan 26, 2007 | 02:20 PM
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Ok, so far so good. I went to the dealership again this morning and talked to some service advisor named Roger (Mark Bailey wasn't at his desk). He took my keys from me, and returned in like 3 minute saying, "my transmission guy said he doesn't even need to drive it. If it's grinding, it's grinding. We don't have one right now, but we'll order one and give you a call back..." So yea, I'm getting another transmission replaced. But this dealership, so far, is much much much better than the one in McKinney. After everything's done, I'll get back to you guys on how I'd rate their service quality and customer service.
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Old Jan 26, 2007 | 03:49 PM
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Originally Posted by 3hree5ive0ero
Ok, so far so good. I went to the dealership again this morning and talked to some service advisor named Roger (Mark Bailey wasn't at his desk). He took my keys from me, and returned in like 3 minute saying, "my transmission guy said he doesn't even need to drive it. If it's grinding, it's grinding. We don't have one right now, but we'll order one and give you a call back..." So yea, I'm getting another transmission replaced. But this dealership, so far, is much much much better than the one in McKinney. After everything's done, I'll get back to you guys on how I'd rate their service quality and customer service.

That's good to hear man. Sounds like Courtesy Nissan doesn't mess around when it comes to these things. I hope we both get a good one so that we don't have to go back again.
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Old Jan 26, 2007 | 04:37 PM
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Originally Posted by JDMFairladyZ33
That's good to hear man. Sounds like Courtesy Nissan doesn't mess around when it comes to these things. I hope we both get a good one so that we don't have to go back again.
We need to get the 009 tranmission. That's the lastest one. This'll be my second time gettin a new tranmission. The first time took a while.. hopefully this dealership keeps their word.
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Old Jan 26, 2007 | 04:39 PM
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Originally Posted by 3hree5ive0ero
We need to get the 009 tranmission. That's the lastest one. This'll be my second time gettin a new tranmission. The first time took a while.. hopefully this dealership keeps their word.
Did you ask for the 009 tranny at Courtesy?
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Old Jan 26, 2007 | 05:02 PM
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Originally Posted by JDMFairladyZ33
Did you ask for the 009 tranny at Courtesy?
No, I just remembered haha when I was responding to your post. I'm gonna give them a call or stop on the way to the meet tomorrow. I'll tell them about yours too.
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Old Jan 26, 2007 | 05:06 PM
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Originally Posted by 3hree5ive0ero
No, I just remembered haha when I was responding to your post. I'm gonna give them a call or stop on the way to the meet tomorrow. I'll tell them about yours too.
That's cool, we can stop by after the meet. I completely forgot about the 009 tranny when I was there. I think it was due to the fact I was caught off guard how fast they came back willing to go through with the swap.
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Old Jan 26, 2007 | 06:11 PM
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I beat your record. They didn't even come see my car. They were gone for 3 minutes max and told me they'll do it. I just hope they don't f*ck up on the swap or give me bullsh1t after they are done, like McKinney did. I'll stop by on my way there. PM me your last name and maybe a description of your car so I can ask the same for yours.

And I have a feeling the meet's going to last a while. I know I'm not gonna want it to end right after we're done eating. If it's like our other meets (yes, you're still a noob and you only came to one so I understand) it'll be pretty long and we'll go somewhere else after just hanging out.
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Old Jan 26, 2007 | 08:17 PM
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Originally Posted by 3hree5ive0ero
Ok, so far so good. I went to the dealership again this morning and talked to some service advisor named Roger (Mark Bailey wasn't at his desk). He took my keys from me, and returned in like 3 minute saying, "my transmission guy said he doesn't even need to drive it. If it's grinding, it's grinding. We don't have one right now, but we'll order one and give you a call back..." So yea, I'm getting another transmission replaced. But this dealership, so far, is much much much better than the one in McKinney. After everything's done, I'll get back to you guys on how I'd rate their service quality and customer service.
ya that's Roger Davis my service advisor. Good luck to you guys and keep us posted.
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Old Jan 26, 2007 | 08:24 PM
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Would mentioning you help my service? haha If so, I need your name so I can bring you up too.
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Old Jan 27, 2007 | 06:17 AM
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***Update*** Just got a call from Courtesy Nissan saying my tranny came in. That was fast! Mark wasn't in this morning and I'm suppose to call him Monday to set up an apppointment. I'll give you guy more updates as I go. Since I am getting the fuel recall done at the same time I'll be needing to empty my tank down to the last 1/4 before I go in. Time to start doing clutch/flywheel research
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Old Jan 27, 2007 | 06:26 AM
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Yea the same guy Roger told me they didnt need to see it, got my tranny in 2 days and installed the next. No questions and no hassle
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Old Jan 27, 2007 | 08:37 AM
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Originally Posted by jtoddj
Yea the same guy Roger told me they didnt need to see it, got my tranny in 2 days and installed the next. No questions and no hassle
Sweet, so I should probably expect the same. I might stall for time though.. to get it installed after the drag race days, but that's so far away..
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Old Jan 28, 2007 | 06:26 AM
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lol, get it put in and broken in before the racing
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Old Jan 29, 2007 | 08:23 AM
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Does anybody here know how the dealership handles the clutch when replacing the tranny? Do they do it and cover the cost? Can you bring your own aftermarket pieces? How does that affect the powertrain warranty? I've read threads regarding this topic with many different results and scenarios. I'm thinking about doing the clutch + flywheel at the same time. Chris, I know you are looking into that Excedy clutch. What did Courtesy say about that?
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Old Jan 30, 2007 | 06:46 AM
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I brought them an aftermarket and they installed it for free but said they wont warranty the parts.
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Old Jan 31, 2007 | 10:11 AM
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Originally Posted by JDMFairladyZ33
Does anybody here know how the dealership handles the clutch when replacing the tranny? Do they do it and cover the cost? Can you bring your own aftermarket pieces? How does that affect the powertrain warranty? I've read threads regarding this topic with many different results and scenarios. I'm thinking about doing the clutch + flywheel at the same time. Chris, I know you are looking into that Excedy clutch. What did Courtesy say about that?
That's funny because I just got off the phone with them. They told me that any aftermarket parts that are on your car will NOT void your warranty unless they find the part(s) to be the cause of the malfunction/issue. I talked to them about the aftermarket clutches, and they told me that they can and will install it. However, there will be a labor fee of about 50 dollars. Now Jim, if you can talk them into doing it for free, then you save ME the trouble of talking them into doing it for free. I don't know where Todd got his done for free, but that is what Roger in Service Dept at Courtesy told me.

So yes, they will do it and it will not void your warranty.
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Old Jan 31, 2007 | 10:17 AM
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I got mine done @ Courtesy
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Old Jan 31, 2007 | 10:21 AM
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i'm so happy now, i don't have to worry about bring my tilton in for the tranny problem, i hope. My clutch is a little extreme so they might try to say that it caused it, but i hope not.

if i ever have to take it in for that problem...the guy i bought it from said he had it done and i haven't noticed a problem yet.

is it easy to identify a 009 tranny?
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Old Jan 31, 2007 | 10:24 AM
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Todd, can you tell me who your service advisor was?

Nick, I'm not sure how to identify trannies, but from my limited knowledge, they only get the 009 trannies for replacements. You can always tell them to get the 009 to make sure. I think there was a thread on how to identify, or rather a classified thread that had somebody selling a transmission that was 009 and he had pics to show it was 009. Hope this helps.
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Old Jan 31, 2007 | 11:42 AM
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I'm pretty sure i was Roger, and older man with a mustache ? I think, it was a while ago
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