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DO NOT take your Volks to this shop!

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Old Aug 6, 2005 | 03:00 PM
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From: norcal
Angry DO NOT take your Volks to this shop!

Wheel Techniques (AKA WheelTech)of Santa Clara, CA.......i had some curb rash on my Volk's so i took it to these guys to have it fixed. they did a decent job on the curb rash, but they totally destroyed my center cap. unfortunatly i did not notice the damage until i got back home....bastards could have at least owned up to their mistake

Last edited by ssc; Apr 19, 2009 at 10:03 AM.
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Old Aug 6, 2005 | 03:21 PM
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Just wondering since they fixed the curb rash they would've had to replish, taking away the anodized clear coat. So you'll have to repolish your wheels every so often since it'll now get duller right? Hows it look?
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Old Aug 6, 2005 | 03:37 PM
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yeah, i mentioned the clearcoat thing to them and i asked if they reapplyed a clearcoat...they said it wasnt needed and that they just put some wax on it....i was like WTF but i didnt know enough to complain
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Old Aug 6, 2005 | 03:40 PM
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here are some before/after pics of the area...it look alright...i do not want to give this shop ANY props tho cuz im very disappointed with their buisness practice

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Old Aug 6, 2005 | 03:42 PM
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so in order to fix that area of curb rash they had to re-machine the lip all the way around to make everything blend. so i guess they took the clearcoat off all around the wheel....sigh...
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Old Aug 6, 2005 | 08:23 PM
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yea.... thats what I was told.. its okay though you can just repolish it and it'll be all good.
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Old Aug 6, 2005 | 09:51 PM
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On a personal note, by no disrespect on your experience with them, Wheel Techniques has done excellent top notch work on my previous cars and many of well known show cars in the industry throughout the years. I'm sure if you bring it in they can find a way to help you out with the that center cap.
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Old Aug 6, 2005 | 10:06 PM
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how much they charge you? they quote me $350 last time.
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Old Aug 7, 2005 | 03:05 AM
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Originally Posted by jinsei888
On a personal note, by no disrespect on your experience with them, Wheel Techniques has done excellent top notch work on my previous cars and many of well known show cars in the industry throughout the years. I'm sure if you bring it in they can find a way to help you out with the that center cap.
i'm sure they've done good work for a lot of ppl...i just wanted to share my experience so that ppl are aware that such things can happen. i'll prolly end up eating the cost for the cap cuz it will cost me more to take time off and drive back/forth to that shop

Last edited by ssc; Aug 7, 2005 at 03:08 AM.
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Old Aug 7, 2005 | 03:07 AM
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Originally Posted by Bubble
how much they charge you? they quote me $350 last time.
$150 to fix relatively minor curb rash on one wheel
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Old Aug 7, 2005 | 04:31 AM
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i just hope you used every other possible resource/approach to resolve your problem before badmouthing them.
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Old Aug 7, 2005 | 05:01 AM
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IMO, a GOOD shop shouldn't released back the wheel without letting him know about the mess up center cap. He has every right to complain about it.
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Old Aug 7, 2005 | 10:57 AM
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From: norcal
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^yeah, thanks "bubble"...that was my thought too....i would have thought that a good, experienced shop would have be aware of such damage and tell me about it....

maybe i was a bit rash with my statements but i was pretty mad when i found about my cap and that shop was closed....so i needed to vent a bit. i will be calling them next week to see what they can do.
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Old Aug 7, 2005 | 06:43 PM
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yeah, i agree with that, he definitely has the right to some complaining. that aint cool.
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Old Aug 8, 2005 | 12:29 PM
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sorry bout your bad experience... hopefully everything will work out.
but why didn't you remove the centercap before giving them the rim?
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Old Aug 8, 2005 | 05:35 PM
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From: norcal
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^well i thought they were experienced enough to know to remove them or be careful not to damage 'em....oh well, next time i'll know....and for others out there, remove your center caps if you going to take your wheels to have it repaired
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