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Think the Dealer is Wrong

Old Feb 19, 2008 | 04:37 AM
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Default Think the Dealer is Wrong

While driving around last sunday during a rain storm I look down and notice that I have 4 lights on. ABS, BREAK, VDC off, SLIP also the Speedometer, Tachometer, and Odometer were all not working. I take it to the dealership and here is what they tell me. The only problem we can find is that you have the same size tire on the front and rear. 245, 45, 18 (not stock wheels i got the car used with some aftermarket ones) I just recently replaced the two rear tires with BFGoodrich gforce KDW 245, 45, 18 same as what was on there before. Now the guy from the dealership is telling me that if i replace the front tire with a 225, 45, 18 that will fix the problem and that the sencer is designed to work with the two differant tire sizes. I explained to him that for the last 20k miles it have had the same size tires on and no problem. What do you all think is this guy nuts? I have a 2003 Enthusiast. Thanks for the help!

Last edited by seath; Feb 19, 2008 at 09:47 AM.
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Old Feb 19, 2008 | 04:41 AM
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yeah thats BS, I would maybe understand if the tires were a different series but width, doubt it
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Old Feb 19, 2008 | 05:07 AM
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Dealer is feding you a bunch of BS!!!!!! There are thousands of Z's out there with all kinds of mismatched sizes of tires and wheels front and back and I quarantee this is not a problem on 99.9% of them. Take the car to another Nissan dealer and get another opinion.
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Old Feb 19, 2008 | 05:11 AM
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I was thinking it was all BS. Thoughts on a loose connection behind the cluster?
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Old Feb 19, 2008 | 05:14 AM
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Tires would be the case if your SLIP light was on. Otherwise, there's something really wrong with your car. Take it to Autozone for free service, have them scan for any codes and have them check the alternator and battery.
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Old Feb 19, 2008 | 05:19 AM
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a while back i had the same exact problem and all it was was low brake fluid believe it or not. but the dealer is definitely feeding you bs because i run my own tire shop and have plenty of friends with tire sizing like yours with no problems with the dash indicators. hope this helped!
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Old Feb 19, 2008 | 05:22 AM
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thats probably one of the dumbest thing i have ever heard. Ive never had all of that happen to me but a few months ago my Tach stopped working while i was driving. I just pulled into a parking lot, turned my car off and waited a minute and turned it back on and it worked fine again. Is their another Nissan dealership around your area that you can try?
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Old Feb 19, 2008 | 05:24 AM
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go talk to the service manager and make it know how upset you are.

tell him whats going on and ask him to scan for any stored codes.

tell him that you've already dealt with one technician and were not satisfied

99% of the time - this guarantees results.
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Old Feb 19, 2008 | 05:27 AM
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Question

Originally Posted by seath
VDC off

I have a 2003 Enthusiast.
Enthiusiast with VDC OFF. How did you do that?
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Old Feb 19, 2008 | 05:37 AM
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i have an 03' with the vdc button!.....what do you mean david?
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Old Feb 19, 2008 | 05:42 AM
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Originally Posted by the RIOT act
i have an 03' with the vdc button!.....what do you mean david?
I am not aware that the Enthusiast has VDC. TCS yes but VDC no.

The Touring has VDC.
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Old Feb 19, 2008 | 05:45 AM
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gotcha!
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Old Feb 19, 2008 | 07:15 AM
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maybe someone hondaied it and put on in
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Old Feb 19, 2008 | 07:18 AM
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Just got off the phone with the service manager who told me he was not aware that the Speedometer, Tachometer, and Odometer were all not working. He got quiet paused for a min and said let me get back to you. Now what kind of a mechanic drives a car to diagnose a problem and doesnt realise that the Speedometer or Tachometer are not working.

Last edited by seath; Feb 19, 2008 at 09:48 AM.
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Old Feb 19, 2008 | 07:35 AM
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Just goes to show how crappy Nissan's service is. My friend drives an RX330 (don't laugh, he's married with kids) and when he took it in to Lexus for service, they treated him like a king, i.e., didn't try to BS him about what was wrong, went the extra mile to diagnose the problem, had a clean waiting room with food and Internet access, etc.

When they found out that they needed to keep the RX overnight, they handed him the keys to an IS loaner no questions asked. Now that's how to get repeat business.

BTW, that "tires are causing gauges to malfunction" tripe was so ludicrous that I would have laughed right there over the phone at the guy. What a load of crap.
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Old Feb 19, 2008 | 07:36 AM
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Originally Posted by seath
Just got off the phone with the service manager who told me he was not aware that the Speedomider, Tachomider, and Odomider were all not working. He got quiet paused for a min and said let me get back to you. Now what kind of a mechanic drives a car to diagnose a problem and doesnt realise that the Speedomider or Tachomider are not working.
lol, find another shop
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Old Feb 19, 2008 | 07:56 AM
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Originally Posted by seath
While driving around last sunday during a rain storm I look down and notice that I have 4 lights on. ABS, BREAK, VDC off, SLIP also the Speedomider, Tachomider, and Odomider were all not working. I take it to the dealership and here is what they tell me. The only problem we can find is that you have the same size tire on the front and rear. 245, 45, 18 (not stock wheels i got the car used with some aftermarket ones) I just recently replaced the two rear tires with BFGoodrich gforce KDW 245, 45, 18 same as what was on there before. Now the guy from the dealership is telling me that if i replace the front tire with a 225, 45, 18 that will fix the problem and that the sencer is designed to work with the two differant tire sizes. I explained to him that for the last 20k miles it have had the same size tires on and no problem. What do you all think is this guy nuts? I have a 2003 Enthusiast. Thanks for the help!
I think we are all dumber now by just reading what the tech saidt he issue was. I was in the car business for 15 years and finally got out for this reason the techs do not want to work they want you to pay them 91+ and hour for labor but no one wants to work. They tech should be canned for blowing you car off. Also most service writers know nothing about cars beleive it or not. I worked with alot of writers that knew jack about cars, and only told the customer what the tech told them. I would get into so many fights with the techs when tried to bs me. Just try another dealer maybe you'll get lucky adn find a good one.
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Old Feb 19, 2008 | 09:07 AM
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It's "METER", not "mider". Seriously?
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Old Feb 19, 2008 | 09:42 AM
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Originally Posted by KManZ
It's "METER", not "mider". Seriously?
So thats what is causing the problems with my car. Seriously? Thanks for the help, your post has been very productive and helpful.

Seeing how this is such a big deal for you, I have gone back and made the changes!

Last edited by seath; Feb 19, 2008 at 09:49 AM.
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Old Feb 19, 2008 | 10:18 AM
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Originally Posted by GalvatronType_R
Just goes to show how crappy Nissan's service is. My friend drives an RX330 (don't laugh, he's married with kids) and when he took it in to Lexus for service, they treated him like a king, i.e., didn't try to BS him about what was wrong, went the extra mile to diagnose the problem, had a clean waiting room with food and Internet access, etc.

When they found out that they needed to keep the RX overnight, they handed him the keys to an IS loaner no questions asked. Now that's how to get repeat business.
some of that service is paid for in the price of the Lexus ...seems like Nissan's general stance is to stiff the customer to save $/time.
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