Onlinetires.com - My thoughts about them
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Onlinetires.com - My thoughts about them
Hello
Just want to share my thoughts about Onlinetires.com
I usually buy my tires at Discount Tires or at Les Schwab.
But I really don't wanna pay extra for their expensive installation and warranty. So I google and found Onlinetires.com
Did some search on their reviews and seems like the reviews are not very positive. One thing I learned from other buyers is, you'll need to email them before placing an order because they do not put their tires in out of stock status when back order.
But I decided to give it try since they have a new management and I would save about $80.
So I emailed them, making sure the tires I want are in stock.
Came out that the tires I want are not in stock and I am glad that I emailed them before placing an order, otherwise I may end up waiting for nothing.
Then I found another set of tires, confirmed they are in stocks, placed my orders and received the tires in 6 days, which is very fast shipping.
But then, I found that they have shipped the wrong size. I double check on my order receipt and I also checked the invoice shipped along with the tires. (making sure it's not my error). They have shipped me the wrong size. It is very upsetting. The tires shipped have a super big sticker on it and the sticker have 3 inches large number stating the size of the tires, which you can't miss.
So I have to ship them back and wait for another week or 2.
My conclusion is
1. If you want to save some $ and if you have time to wait. It may worth it to buy from them.
2. If you really need a set of new tires rush. Don't buy from them. Your life worth a lot more than the money you save.
I knew I need a set of tires soon, but because of this stupid error, I almost get myself kill. Had a flat tire on highway at a very dangerous spot. The shoulder lane was so narrow. Cars were passing by me 70mph and 1 foot away from my head while I was changing the tire. Glad that an officer was helping me, having his emergency lights on.
Just want to share my thoughts about Onlinetires.com
I usually buy my tires at Discount Tires or at Les Schwab.
But I really don't wanna pay extra for their expensive installation and warranty. So I google and found Onlinetires.com
Did some search on their reviews and seems like the reviews are not very positive. One thing I learned from other buyers is, you'll need to email them before placing an order because they do not put their tires in out of stock status when back order.
But I decided to give it try since they have a new management and I would save about $80.
So I emailed them, making sure the tires I want are in stock.
Came out that the tires I want are not in stock and I am glad that I emailed them before placing an order, otherwise I may end up waiting for nothing.
Then I found another set of tires, confirmed they are in stocks, placed my orders and received the tires in 6 days, which is very fast shipping.
But then, I found that they have shipped the wrong size. I double check on my order receipt and I also checked the invoice shipped along with the tires. (making sure it's not my error). They have shipped me the wrong size. It is very upsetting. The tires shipped have a super big sticker on it and the sticker have 3 inches large number stating the size of the tires, which you can't miss.
So I have to ship them back and wait for another week or 2.
My conclusion is
1. If you want to save some $ and if you have time to wait. It may worth it to buy from them.
2. If you really need a set of new tires rush. Don't buy from them. Your life worth a lot more than the money you save.
I knew I need a set of tires soon, but because of this stupid error, I almost get myself kill. Had a flat tire on highway at a very dangerous spot. The shoulder lane was so narrow. Cars were passing by me 70mph and 1 foot away from my head while I was changing the tire. Glad that an officer was helping me, having his emergency lights on.
Last edited by gogobee; 01-17-2012 at 03:47 PM.
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#8
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i've ordered a couple sets of tires from them. the first time there were no issues. the second time they sent me 275/30r19's instead of 235/35r19's. i don't even understand how they can make such a mistake. luckily the customer service was good and they paid for them to be shipped back and replaced with the correct size. i think they must have idiots working in their shipping and receiving department or something.
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Onlinetires promised me to ship me the correct size tires when they see the movement of the returns. Fedex have picked up the tires on 1/12/2012. They didn't ship the tires until I emailed them today (1/20/2012). I am so disappointed with this company. I feel so regret not believing the feedback I read. This company have no system at all. And their shipping kill the deal.
I bought another set of tires at Discount Tire Direct on 1/19/2012. It looks like this company have more organized system and free shipping. And I am seeing my tires are coming this Tuesday. I bet I would receive these tires way earlier than those from Onlinetires.com
I bought another set of tires at Discount Tire Direct on 1/19/2012. It looks like this company have more organized system and free shipping. And I am seeing my tires are coming this Tuesday. I bet I would receive these tires way earlier than those from Onlinetires.com
Last edited by gogobee; 01-21-2012 at 12:21 AM.
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